Approved Pro
Heaven's Best Carpet Cleaning
Carpets or Rugs Clean at Home, Upholstery and Furniture Cleaning Service, Tile & Grout Cleaning,
About us
Our Dry in ONE hour process leaves your carpet looking and smelling great. We offer carpet cleaning, tile and grout cleaning and sealing, upholstery cleaning, area rug cleaning, and wood/laminate floor cleaning and polishing. We are a family owned and operated business. All of our products are environmentally friendly and safe for kids and pets!
Business highlights
42 years of experience
Services we offer
Area Rug Cleaning, Carpet Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, Wood Floor Cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9158 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 4% | ||
| 1% | ||
| 1% | ||
| 1% |
Showing 1-25 of 158 reviews
Karen O.
Sep 2025
Google Review
We've used Heaven's Best for many years. Whit always does a thorough job and gives great attention to detail. They are timely, conscientious and reasonable.
Kelly C.
Sep 2025
Google Review
We had to call Heaven's Best a little sooner than I would have hoped (due to the new 4-legged member of the family!), but they were able to fit us in pretty fast, and did an excellent job!
Austin M.
Sep 2025
Google Review
I had a fantastic experience with Heaven’s Best Carpet & Upholstery Cleaning! From start to finish, the team was professional, friendly, and on time. They explained the process clearly, worked efficiently, and the results were amazing—my carpets and furniture look and smell brand new. I also appreciated that everything dried quickly, so I didn’t have to wait long to use the rooms again. Highly recommend them for anyone looking for quality cleaning and great customer service!
Lisa M.
Sep 2025
Google Review
Carpets look and feel like new again!!
John J.
Sep 2025
Google Review
Great service!
Marc G.
Sep 2020
It went very well.
Response from Heaven's Best Carpet Cleaning
"thank you for your feedback"
Lori H.
Oct 2018
Great service. Heaven's best contacted me right away. Picked up 3 rugs I wanted cleaned. Promised the job would be done within 7-10 days. Returned the rugs one week later. The price was reasonable and my rugs look great!
Response from Heaven's Best Carpet Cleaning
"Thank you for taking the time to give us a review."
Kristin K.
Oct 2018
Not well. Carpet still dirty and calls were not returned
Response from Heaven's Best Carpet Cleaning
"Sorry you were not happy with our cleaning services. We did not receive a phone call or we would have sent our technicians back out to resolve the issues. We strive to give our customers great value and service. I show the work completed on 06/08/18 had pet odor, permanent stains and worn carpet. The carpet was in fair condition."
Anthony M.
Jun 2018
The team did a great job at a competitive price. Highly recommended!
Response from Heaven's Best Carpet Cleaning
"Thank you for taking the time to review us. We always try to exceed the expectations. Service Team Heaven'[Member Information Removed] Best of Travis County."
Martin M.
Jun 2018
They did OK.
Response from Heaven's Best Carpet Cleaning
"[Member Name Removed], Thank you for taking the time to review us. The Service Team Heaven's Best of Travis [Member Information Removed]"
Linda M.
Sep 2017
We were completely satisfied and will use them again.
Response from Heaven's Best Carpet Cleaning
"Thank you for taking the time to review us and for using our services. We will always try our Best. The Service Team."
Ana R.
Aug 2017
It went very well. They were very neat and respectful. It was a great service.
Response from Heaven's Best Carpet Cleaning
"Thank you for taking the time to review us and for using our services. We will always try our Best. The Service Team."
Bernard M.
May 2017
Fine. Polite, on time, and quick.
Response from Heaven's Best Carpet Cleaning
"Thank you for taking the time to review us and for using our services. We always put our Best foot forward. The Service Team."
Robin H.
Mar 2017
All work was done as expected. This is the second time we've used them and we would certainly do so again.
Response from Heaven's Best Carpet Cleaning
"Thank you, It was [Member Information Removed] helping you again. Service Team"
Bonnie J.
Mar 2017
My house had a mold problem and remediation was done but afterwards there was a strong ozone smell and stickiness everywhere, due to the fogging and ozone treatment. I had renters in a 3,041 sq ft. 4-bedroom house and in addition to cleaning all the carpet, they had many pieces of furniture and 7 mattresses that they wanted cleaned. When I first talked to the owner J.L. I knew I was in good hands. My renters were very concerned about the process and what the result would be. So the first thing J.L. did was take two of their couch pillows back to his shop and cleaned one and not the other and delivered them to where they were temporary staying so they could see and smell the difference, needless to say they were “ecstatic!” This is an example of exceptional service! Because my renters were trying to get back to the house before the weekend, he even juggled his schedule to fit the large job in that would require 4 people for 4 hours. To remove the ozone smell he used these orange-scented deodorizer bombs that worked great. I honestly think my renters would have moved out if J.L did not come to the rescue, as they were very particular and I believe Heaven’s Best is the only carpet cleaning company that does HEPA vacuum first, uses all natural products, and the carpets dry in an hour. They even spend a lot of time “raking” the carpet after so the pile goes the same way so everything looks perfect! As a side note, I knew about Heaven’s Best years ago as I was selling a house and told my Realtor I had to replace the carpets first. She was the one who told me about them and once again after Heaven’s Best cleaned them I did not have to replace them before selling! In summary, J.L. treated the whole job like it was his own house and renters trying to get back in! And when I told him I was an Angie’s list member he gave me a large discount! If it was not for J.L. and Heaven’s Best I really think my renters would have moved out and he turned what started out as a bad experience with them due to the mold problem, to having them looking forward to returning to a super clean house that looked and smelled great! I am looking forward to having my own carpets cleaned this week and I would highly recommend J.L. and his staff for above and beyond service and quality! Thank you SO much J.L.! -Bonnie
Response from Heaven's Best Carpet Cleaning
"Thank you [Member Name Removed], We always try our "Best", for our customers. J.L. Stevens"
Melanie L.
Mar 2017
They were punctual and professional and explained their whole process. Berber carpets require a slightly different cleaning process and they did a good job. The only thing is that I wish they had moved some of the smaller furniture out of the way to clean underneath.
Response from Heaven's Best Carpet Cleaning
"Thank you for your review of our The carpet was wool Berber and it does require a much different cleaning and care than synthetic fibers do. We spoke to our Technicians about making sure they move the boxes and smaller furniture out of the areas. We ask our customers to move any breakables, and wine racks as our insurance will not allow us to move them."
Bernard M.
Mar 2017
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Response from Heaven's Best Carpet Cleaning
"Thank you for taking the time to review us and for using our services. We always put our Best foot forward. The Service Team."
Susan W.
Feb 2017
Great. They gave a specific arrival time vs. a window of time and we're right on time. Everything looks great.
Response from Heaven's Best Carpet Cleaning
"Thank you for taking the time to review us and for using our services. We always try to keep the customers wait to a minimum. The Service Team."
Phil G.
Jan 2017
Went very, very well.
Response from Heaven's Best Carpet Cleaning
"Thank you for taking the time to review us and for using our services. We always try to do our very Best. The Service Team."
LEEANN R.
Nov 2016
unknown
Response from Heaven's Best Carpet Cleaning
"Thank you for taking the time to review us! We appreciate your business and look forward to working for you again. Bridget Stevens"
Jose R.
Nov 2016
This is the second year I have them do the rugs for me and the first time I have them clean the outdoor furniture cushions. I am again extremely pleased with their work and professionalism. They are very punctual and let me know exactly what they were going to do and when they would the work. I will definitely hire them again.
Response from Heaven's Best Carpet Cleaning
"Thank you for taking the time to review us! We appreciate your business and look forward to working for you again. Bridget Stevens"
Stephanie A.
Oct 2016
They were punctual and very professional and did a great job cleaning the sofas.
Response from Heaven's Best Carpet Cleaning
"Thank you for taking the time to review us and for using our services. We always put our Best foot forward. The Service Team."
Joan K.
Sep 2016
Heaven's Best Carpet Cleaning did a very good job cleaning the couch. Will have them back again.
Response from Heaven's Best Carpet Cleaning
"Thank you for taking the time to review us and for using our services. We always do our Best. The Service Team."
Geoffrey R.
Sep 2016
Great. The employee called ahead and showed up promptly, and got the work done quickly. Needed help with some furniture moving which we took care of right away. Very professional and helpful. Will hire again if need be.
Response from Heaven's Best Carpet Cleaning
"Thank you for taking the time to review us and for using our services. We always try to do our Best. The Service Team."
JOHN R.
Jul 2016
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Response from Heaven's Best Carpet Cleaning
"Thank you for taking the time to review us and for using our services. We always put our Best foot forward. The Service Team."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Heaven's Best Carpet Cleaning is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Heaven's Best Carpet Cleaning accepts the following forms of payment: CreditCard
Yes, Heaven's Best Carpet Cleaning offers free project estimates.
No, Heaven's Best Carpet Cleaning does not offer eco-friendly accreditations.
No, Heaven's Best Carpet Cleaning does not offer a senior discount.
No, Heaven's Best Carpet Cleaning does not offer emergency services.
No, Heaven's Best Carpet Cleaning does not offer warranties.