Empire A/V Services & Installations LLC logoApproved Pro
Approved Pro

Empire A/V Services & Installations LLC

4.7(
147
)
Home Theater Surround Sound System Installation, Audio/Visual Component(s) - Install - For Business, Surround Sound System - Install - For Business,

About us

With over 10 years of experience, our team is the clear choice for all audio/visual needs. Specializing in building/home automation, theatre surround sound systems, T.V. wall mounts and much more! At Empire Services and Installations we're your one stop audio/visual and electronics. For custom solutions and excellent customer care that you can rely on, call Empire Services and Installations today and get your project completed the right way!

Business highlights

16 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7147 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
17%
3
3%
2
0%
1
1%
Write a review

Filter reviews by service

Showing 1-25 of 147 reviews
Cheryl B.
Sep 2020
5.0
Yes, I recommend this pro
Excellent service. Very professional and friendly.
Larry T.
Aug 2019
5.0
Yes, I recommend this pro
I had a very good experience, professional, courteous and knowledgeable
Ricky M.
Jun 2019
5.0
Yes, I recommend this pro
Tab B.
May 2019
4.5
Yes, I recommend this pro
Prompt and courteous.
Leke J.
Mar 2019
5.0
Yes, I recommend this pro
Great to work with. They cleaned up afterwards and were very careful around my fixtures and appliances.
Response from

"Thank you so much for supporting Empire AV Services and Installations!"

James Y.
Mar 2019
5.0
Yes, I recommend this pro
On time, knowledgeable, courteous, and thorough.
Response from

"Thank you for giving us the opportunity to provide you with the best customer service in the Dallas-Fort Worth area!"

Kay H.
Feb 2019
5.0
Home Theater Surround Sound System Installation
Yes, I recommend this pro
Response from

"Thank you for choosing Empire Services and Installations!"

Cynthia G.
Feb 2019
5.0
Yes, I recommend this pro
Erik, Jared and Richard did a great job setting up my 60" TV and electronics on my new console furniture. They also hung a 55" x 43" very heavy painting above the fireplace while they were here which is beside my TV setup. Erik took the time after to trouble shoot and make sure my Firestick, blue-ray disc player, receiver and speakers were all integrated and made sure I understood how to operate the remotes. I will be buying a new 65" TV and will definitely hire Erick & team to mount it on the wall above my console. Price is reasonable for the great quality of service. I was even able to call Erik with a question after the set up. All is working just fine!
Response from

"Thank you so much for your review! We do our best to provide all of our customers a satisfactory experience in every facet of our services!"

Judy K.
Nov 2018
5.0
Yes, I recommend this pro
Jared and Erik mounted a 72" TV on our rock fireplace and mounted another TV in our office. They did a great job and were very reasonably priced!
Response from

"Thank you for choosing Empire AV Services and Installations for your TV mount!"

Kellie A.
Nov 2018
5.0
Yes, I recommend this pro
Jared and Erik did a wonderful job with putting up my entertainment center and it was no small adventure as it’s floating on the wall with the tv mounted. All the cords are hidden, the center is perfectly centered and level. Looks great. They were efficient ,professional, and even cleaned up the small mess they made. I definitely recommend hiring them for your project
Response from

"Thank you for your review! Even though the job may have been difficult, we ensure that every request is met no matter the difficulty!"

Robin T.
Aug 2018
5.0
Yes, I recommend this pro
Very responsive, gave me ideas, asked for future business...
Response from

"Thank you for choosing Empire AV Services and Installations for your TV mount!"

Charles B.
Apr 2018
5.0
Yes, I recommend this pro
Very good
Response from

"Thank you for choosing Empire AV Services and Installations for your home theater installation!!"

Stan J.
Jan 2018
5.0
Yes, I recommend this pro
n/a
Response from

"Thank you for choosing Empire AV Services and Installations for your TV mount!"

Lois B.
Dec 2017
5.0
Yes, I recommend this pro
Service technician Ricky was very helpful and professional. He even explained questions about my TV provider that I wasn't aware of. He was also very friendly.
Response from

"Thank you for choosing Empire AV Services and Installations for your TV mount!"

Rahul B.
Dec 2017
5.0
Yes, I recommend this pro
Johan from Empire came to our home. He went above and beyond to make sure we were satisfied. There was no up-sell - did the job in an efficient manner. They installed 5.1 home theater in ceiling speakers and wall mounted 2 TV's for me - all of this was done in 3 hours. They gave us a courtesy call before coming in, kept cleaning up after themselves - every step of the way. Fantastic service.
Response from

"First and foremost, thank you for your review and thank you for choosing Empire AV Services and Installations! We really do appreciate the opportunity to give an amazing customer such as yourself to install your home theater system and TV's!!"

Marc T.
Dec 2017
4.0
Yes, I recommend this pro
Small company. Appear to be very busy. Knowledgeable technicians. Easy to communicate with. Tidy.
Robbin S.
Dec 2017
5.0
Home Theater Surround Sound System Installation
Yes, I recommend this pro
Very professional! Great service!
Craig S.
Nov 2017
4.5
Yes, I recommend this pro
Very polite, wanted to make sure customer was satisfied. Returned once for fine tuning the system.
Debbie B.
Nov 2017
4.5
Yes, I recommend this pro
Empire did a great job. Some of the other companies promised the work but did not show up.
Response from

"Thank you for choosing Empire AV Services and Installations for your home theater installation!!"

Wendel D.
Nov 2017
5.0
Yes, I recommend this pro
Very professional and friendly.
Response from

"Thank you for choosing Empire AV Services and Installations for your TV mount!"

Scott C.
Oct 2017
5.0
Yes, I recommend this pro
They did a great job and was very prompt and professional.
Response from

"Thank you for choosing Empire AV Services and Installations for your TV mount!"

Tom C.
Oct 2017
5.0
Yes, I recommend this pro
Ricky provided excellent TV service - best I've had in a long time! He was very curtious, professional and fast.
Response from

"Thank you for choosing Empire AV Services and Installations for your TV mount!"

Roger S.
Oct 2017
5.0
Yes, I recommend this pro
The entire Empire AV team was personable, courteous, and highly professional. The project involved multiple steps, including an update to the AV system in our theater room, a surround sound install in our living room, a TV install in our game room, and system integration throughout our home. All work was completed timely, as per the initial quote, with no surprises. What truly sets this company apart is the service provided after the project is completed. All of our questions have been promptly addressed, both over the phone and onsite. We know we can depend on these guys any time we need them in the future, and we will continue to recommend them to anyone who needs AV/Home Theater work completed.
Michael H.
Oct 2017
5.0
Yes, I recommend this pro
these GUYS ROCKED... Ricky there installer WENT ABOVE AND BEYOND
James W.
Sep 2017
5.0
Yes, I recommend this pro
Fast friendly and very personable
...
Showing 1-25 of 147

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Empire A/V Services & Installations LLC is currently rated 4.7 overall out of 5.
Empire A/V Services & Installations LLC accepts the following forms of payment: CreditCard
Yes, Empire A/V Services & Installations LLC offers free project estimates.
No, Empire A/V Services & Installations LLC does not offer eco-friendly accreditations.
No, Empire A/V Services & Installations LLC does not offer a senior discount.
No, Empire A/V Services & Installations LLC does not offer emergency services.
No, Empire A/V Services & Installations LLC does not offer warranties.

Contact Information

2611 FM 1960 West Suite F101, Austin, TX 77068

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