Costco

Auto Tires, Auto Service, Eye Care - Optical Sales & Repair,


Services we offer

Auto tire and repair, pharmacy, florist & film developing.

Reviews

4.932 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 32 reviews

Sandra N.
04/2016
5.0
hearing aids
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

katie W.
07/2014
5.0
eyeglass repair
  + -1 more
Very happy with their service and selection. Would definitely recommend the Cedar Park location.
Description of Work: Bought glasses and frames.

Rating CategoryRating out of 5

Yes, I recommend this pro
$199

Claudia S.
06/2014
5.0
car tires
  + -1 more
I love Costco. They have a great selection and their organic products are awesome. The fact that they have so many organic products is enough to be complimented. But the fact that they're high quality and great tasting is even better! There is no food product that I have purchased here that I have been disappointed by. It's also bright and clean. Well worth the membership.
Description of Work: I love Costco. They have a great selection and their organic products are awesome. The fact that they have so many organic products is enough to be complimented. But the fact that they're high quality and great tasting is even better!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$100

GAIL T.
03/2014
5.0
eyeglass repair
  + -1 more
Their frame selection seems limited, but their prices are excellent. My glasses/lenses are perfect everything. I have never had to have them fixed, changed or tweaked. I would absolutely use them again in the future.
Description of Work: I go to Costco for all of my eye glasses.

Rating CategoryRating out of 5

Yes, I recommend this pro

Martin S.
09/2013
5.0
Existing battery continued to discharge and had to stay on a trickler charger to ensure that it would start. replaced with premium battery that would fit the classic car and have no problem since installation.
Description of Work: Determined best battery for car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Ed D.
09/2013
5.0
auto repair
  + -1 more
I found this Costco Auto Center to be very courteous and knowledgeable. They quickly set me up with the correct battery for the vehicle, carried it out the door to my car, and carried the return battery back inside when I came back. Kirkland batteries are an excellent deal for the money, as most are made by the same company (Johnson Controls) that makes the more expensive brands such as Interstate, Duralast, and Motorcraft. If you like replacing batteries yourself, but need a little help getting the right battery, these are a great value.
Description of Work: Purchased Kirkland Signature car battery for 2001 Chevrolet Silverado.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Martin S.
09/2013
5.0
auto repair
  + -1 more
existing battery contined to discharge and had to stay on a trickler charger to ensure that it would start. replaced with premium battery that would fit the classic car and have no problem since installation
Description of Work: determined best battery for car

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Ann F.
10/2012
5.0
car tires
  + -1 more
Overall their services has been well.
Description of Work: I used their services to get new tires on the vehicle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annamaria S.
07/2012
5.0
car tires
  + -1 more
The original purchase and installation of the tires was fast, professional, and a reasonable cost. The replacement of one tire a year later was handled professionally and easily. I was concerned there may be some hullabaloo about it, or that I'd have to pay more than $100 for the replacement. I am grateful that the technicians handled quickly and with no fuss. What a relief! I will definitely return to Costco for tires in the future.
Description of Work: In early 2011, I'd purchased four Michelin tires for my Subaru from Costco; the cost was about $450 with installation. In early June 2012, one tire developed a bubble. I went back to Costco and asked to have it checked. They confirmed the bubble and replaced it for a nominal cost; about $20!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Seyda O.
06/2012
1.0
pharmacy
  + -1 more
After reading the wonderful businessman, co-founder of Costco Jim Sinegal, I decided to write this review. I think that Jim Sinegal would be extremely ashamed of this pharmacy. I've been using high dosage niacin for my cholestrol and triglycerides. I've been buying it from Costco. It is a special order item and it was $12.xx for a few years. One day about two years ago, I special ordered 4 of them and went to pick it up. They said the prices is now $27.xx. I was shocked! I told them this was $12.xx only a few months ago, and they said the vendor increased the prices. I said and quot;okay thenand quot;. I bought 4 bottles and walked away. Then I called the manufacturer, Rugby Labs. They said that there has been no recent price increase. And I found the same item on the internet for $20. The interesting thing is that Costco at South Austin is also selling it for $20! So: * They forgot about Costco's 15% maximum profit margin and put more than 100% margin on this product. Apparently the pharmacy does not have 15% rule. But the worst thing is:* They lied about vendor price increase. What happened to this pharmacy that they became so greedy to put 100% markup and lie to hide this price increase? I don't know. But I'm pretty sure Jim Sinegal would be pretty ashamed of them if they knew this.
Description of Work: Bought special order Niacin tablets

Rating CategoryRating out of 5


Scott A.
06/2012
5.0
car tires
  + -1 more
They are not a problem at all. I always do use Costco.
Description of Work: I go to Costco to purchase new tires. I purchased two tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Leonard B.
06/2012
5.0
film developing
  + -1 more
I wasn't charged anything because when they developed the roll the pictures didn't come out. It's hard to say if they were good or not because the pictures didn't turn out, but I don't think it was their fault. The camera was expired so I'm going to give Costco the benefit of the doubt. I do think their prices are great when I do get pictures back.
Description of Work: I used Costco for film developing.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Michele C.
04/2012
5.0
florists
  + -1 more
Their flowers are half the price of flowers in a florist. They last just as long.
Description of Work: I purchased a bouquet of flowers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

Jan F.
03/2012
5.0
auto repair, car tires
  + 0 more
They are similar to other tire places. It was normal, but, the price was good. I give them high ratings and would use them again in the future if needed.
Description of Work: I bought the tires from them and they put them on my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

CHARLES B.
04/2011
5.0
auto repair
  + -1 more
Their cost is very fair and their service is excellent. They are fast and do a good job. It just took one hour to change the tires.
Description of Work: I used Costco Tire Center about four or five months ago. They replaced a tire for my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Terrance T.
01/2010
5.0
car tires
  + -1 more
I called several discount chains in Austin for a price check and advice. After reading Consumer Reports, Angie's list, and checking with friends, I went to COSTCO in December 2009. The technician confirmed my thoughts on what tire I should buy and advised me to come back in January because there would be a sale. When I returned the sale was confirmed and the tires were ordered. Within two days, the store called to say the tires had arrived and to come in when convenient. I arrived when the tire center opened, 10:00 am, gave them the keys. I went shopping at the COSTCO store. When I returned 1/2 hour later, they were almost done with the installation. There was no pressure to buy an extended service warranty or other expensive add-on. They advised me to return within 50 miles to check the torque on the lugs to ensure they were seated properly. After running errands in Austin, I returned to the store. The technicians rechecked the torque and the tire pressure. The technicians are well trained, courteous, and efficient. This was a very good experience.
Description of Work: Purchased four Michelin LTX M/S tires for my 2005 Tacoma. The new tires were balanced. Anytime I'm at COSTCO, the technicians will check tires, add nitrogen air, for free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$696

Richard A.
10/2009
5.0
car tires
  + -1 more
It was on sale and they were real good tires. My husband was happy with them. We both waited sometime there because there were a lot of people buying tires that time. We would use them again.
Description of Work: We got new tires put on from Costco Tire Center.

Rating CategoryRating out of 5
quality
4.0

Yes, I recommend this pro

Paul A.
06/2009
5.0
car tires
  + -1 more
The Costco Webpage had the model and the tire options listed. We were able to select the recommended tire for the vehicle. We were able to get the upgraded Michelin tire that was recommended from the standard Michellin. The prices were as good as I could find locally and on line for the exact same tire. We decided to order the Tires from Costco on-line. The tires were delivered in less than 10 days. Costco called but we missed the call. We checked with the store and the tires were in and ready for installation. Costco did not take reservations at this location. Installation was done on a first come first serve basis. It took about 1 hour and 20 minutes to complete the installation. The staff was very helpful and we are pleased with the tire performance.
Description of Work: We actually used the South Austin Store for the tire installation and not the Research address. The tires were installed for our vehicle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kelli G.
06/2009
5.0
car tires
  + -1 more
I had my tire replaced within about an hour and a half. I appreciated the team there using the road hazard warranty to save me money. The team was courteous and responsive. I left with a new tire and the tires rotated.
Description of Work: My tire went flat when moving a friend. I found a nail in the tire and took the tire to Costco Tires. Because I purchased my tires there, I knew fixing the tire would be free. The technicians called me to let me know that I looked like my tire had been driven on when flat (which was true.) I was told that the nail had damaged the sidewall while being driven flat. The technician told me he could go ahead and use my road hazard insurance to reduce the cost of the new tire. I saved about $62.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

JANET R.
02/2009
5.0
auto repair
  + -1 more
It's a chain so there are different people there all the time. If you are a member of Costco they will fix your flat for free whether you bought them from Costco or not. The service is good.
Description of Work: They put four new tires on my truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

V E.
10/2007
5.0
car tires
  + -1 more
After checking out tire prices at several large tire suppliers, I went to Costco and their tires and prices were the best value. I brought my vehicle in the next morning and they mounted the tire within the time frame they quoted me and checked the air pressure in all the tires. The total bill for the mounting, tire, guarantee (60,000 miles) and tax came in under $80.
Description of Work: I had a flat tire that was no longer safe to fix. I checked out prices in several tire stores and found that Costco had the best price for a tire, the best guarantee and the best labor price for mounting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

NEIL L.
09/2007
5.0
car tires
  + -1 more
I think that they are way better than other wholesale clubs. They gave us free rotations and free air and gave us 60 dollars off because we bought the whole set of tires from them. I can say that I was satisfied with them and think that they are a very good company.
Description of Work: They sold me a complete set of tires for my 2003 Toyota Camry. They also put the tires on. They were Michelin tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

AUDREY S.
10/2006
5.0
car tires
  + -1 more
Great service. Car was ready within an hour.
Description of Work: 4 x SUV Michelin Cross Terrain P235/70R16. Includes lifetime balancing, rotation, repair and air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

JOHN G.
10/2006
5.0
car tires
  + -1 more
Special ordered tires online for installation at this location. Order handled promptly and without hassle. Special feature: coupon discount for Costco members and nitrogen gas for "air".
Description of Work: Installation of 4 tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

05/2005
5.0
car tires
  + -1 more
JESSIE WAS POLITE, AND KNOWLEDGEABLE ABOUT TIRES. TIRES SERVICED QUICKLY.
Description of Work: PURCHASED 2 NEW TIRES.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$201.84
    • 1(current)
    • 2


Service hours

Sunday:
10:00 AM - 6:00 PM
Monday:
10:00 AM - 8:30 PM
Tuesday:
10:00 AM - 8:30 PM
Wednesday:
10:00 AM - 8:30 PM
Thursday:
10:00 AM - 8:30 PM
Friday:
10:00 AM - 8:30 PM
Saturday:
9:30 AM - 6:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Tires,
Auto Service,
Eye Care - Optical Sales & Repair,
Florists,
Ear Nose & Throat - Hearing Aids,
Pharmacies,
Film Developing,
Auto Accessories

FAQ

Costco is currently rated 4.9 overall out of 5.

Sunday: 10:00 AM - 6:00 PM

Monday: 10:00 AM - 8:30 PM

Tuesday: 10:00 AM - 8:30 PM

Wednesday: 10:00 AM - 8:30 PM

Thursday: 10:00 AM - 8:30 PM

Friday: 10:00 AM - 8:30 PM

Saturday: 9:30 AM - 6:00 PM

No, Costco does not offer free project estimates.
No, Costco does not offer eco-friendly accreditations.
No, Costco does not offer a senior discount.
No, Costco does not offer emergency services.
No, Costco does not offer warranties.
Costco offers the following services: Auto tire and repair, pharmacy, florist & film developing.

Service hours

Sunday:
10:00 AM - 6:00 PM
Monday:
10:00 AM - 8:30 PM
Tuesday:
10:00 AM - 8:30 PM
Wednesday:
10:00 AM - 8:30 PM
Thursday:
10:00 AM - 8:30 PM
Friday:
10:00 AM - 8:30 PM
Saturday:
9:30 AM - 6:00 PM