Capital Foundations

Company came out to put a bid on my foundation, they were timely, courteous, and professional. Have used this company many times through out the years.

Capital foundations presents themselves as a reputable company. They give lifetime guarantees, they have the machinery to do really intense jobs and their crew members seem like really outstanding workers.

What is truly despicable is the way their management has missed all of their promises to deliver. The job is a $100,000 job that was supposed to take 4-6 months. Our family was forced to move out of our house as we planned for six months. At five months, we asked when the job would be finished. Capital gave a firm September 15. We took their word and gave our notice at our temporary housing. Then, the crew stopped showing up. I would go by several times a day and no one was around. This went on for about a month. When my husband called to talk to the manager, he did not return his calls. When my husband asked the office manager, she would say that the crew was there and that the manager would call as soon as possible. September came and went and my family had to find another temporary spot, then another. It is now mid-November. It has been 8 1/2 months. All of our belongings are in storage. The three of us are living in a one bedroom because our savings are completely gone. Capital leisurely sends one crew to finish both sides and gives no promises or commitments. They just don't give a sh**. Capital has received $90,000 and has appeared to have almost abandoned us. They are absent of scruples and they practically steal your money while you and your family live in limbo. Go somewhere else. I'm sure the other companies can deliver their obligations far better than Capital Foundations.

This was a difficult job due to multiple slabs from adding onto the house a few times. Capital came highly recommended by two different structural engineers. Scheduling was problematic at first but the entire team was well-engaged once we got started. I am confident in their foundation repair quality, which uses the time-tested method of drilled poured piers to rock strata as recommended by my engineer. During the course of the job we discovered that we needed a couple more piers which they added at no extra cost; they also added fill dirt in a problematic area at no charge. They went to extra effort to minimize the disruption and mess caused by drilling the interior piers and to keep the jobsite safe for kids and dogs. They recommended that I retain an engineer to oversee the project, and worked closely with the engineer I selected.
However I did have mixed thoughts about a few things. They tore my fence gate from its hinge with rough handling, and they caused surface damage to my deck while pressure washing, and they failed to securely re-attach some deck boards upon job completion, and most importantly they failed to give me a single, consistent set of final elevations at each pier despite three requests in the closing days of the job. I mentioned each of these concerns but Capital declined to accept ownership of these problems.
So, am I satisfied with the overall job, especially as compared to various competing bids? Definitely yes. Do they appear to have done a great job on the foundation? Also yes. But I am disappointed that they got sloppy on highly visible minor issues in the closing days of the job.

From the initial estimate to the final landscaping repairs, this company demonstrated an exceptional level of professionalism. Email and telephone contact was available as needed. All personnel were good humored and great to work with. This work is very labor intensive and required moving out most of the home furnishings for about eight weeks. Holes were drilled with big equipment, concrete was poured and set, all in preparation for actual leveling. The crew knew where to set the jacks and how to position the support piers, as confirmed by an independent engineer I engaged to give me peace of mind when spending so much money. Now that the job is finished, the floor is level, doors and windows work, and I am completely satisfied. Like most companies who repair foundations, Capital provides a warranty but as I ask my neighbors -- do you really want the crew to have to come back? I don't expect to ever need any more foundation work, come drought or high water!