Bond Plumbing

I guess it was fine.  I don't remember.  It was my old house. 

Very nice technician and professional.

He misunderstood the problem during the first visit; I had a stopped up kitchen drain. He couldn't fix the problem that day. He was supposed to come on Saturday, but he called me that day and asked if he could reschedule for Sunday -- which he did. He unclogged the drain but said I'd have to pay him $75 since he had to rent a piece of equipment; he didn't tell me about the additional fee ahead of time. Also, since he had some additional time left, I paid him for some faucet replacements as he said he'd come back and finish -- but he never came back and finished the work.

One had no water pressure and one was leaking.  He fixed both.

he took forever to respond - I had to hunt him down after paying for the service on angies list.  Don't use the company

Great. No problems.

Very professional, yet friendly.  He explained what he was doing and also had a couple of stories to tell of his experiences that were hilarious.  I have recommended him to my friends and will be calling him again to replace some parts in our bath tub faucets.

I used Bond Plumbing twice to install water heaters in my home. Both times he was responsive and his prices seemed reasonable. He seemed like a very nice guy, trustworthy. Unfortunately, while he was installing the second water heater the individual assisting him fell through my ceiling. Duane told me to get it fixed and send him the bill. I want to be clear, my issue is not that he put a hole in my ceiling, accidents happen. My issue is, after is got the hole repaired I tried contacting him for reimbursement. I have tried contacting him more than 5 times and he has yet to respond and therefore I have yet to be reimbursed the $350 it cost to repair the damage. He seemed like such a responsible guy, I am very disappointed to find out he doesn't take accountability for his work.

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He did a great job and did everything I asked.  He may have spent a little more time than I paid for.

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Not well.

Went great... got the job done in a few hours with no problems... very polite and professional.

Angie's List kindly refunded my Big Deal purchase and has found another plumber for me to use.

Prompt, professional, knowledgable

Provider was a little late due to Austin traffic. Called to notify. He arrived installed a sink we bought. Glad that I did not try do it myself because he had to trim the cabinet to fit it in. No major snags. He cleaned up well and gave advice on another job that needed done. He would have done that too but additional materials were needed.

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Purchased deal for 2 hours of labor. Scheduled appointment for morning
of 8/4. Provider sent me an e-mail that morning that he had to
reschedule because he needed to finish work from the day before (that
would have been on Sunday!). I was glad that I even checked my e-mail to
receive the message. I sent him a message to please call me about the
appointment. He did not call.  This went on all week with e-mails and
messages, me trying to contact him. I contacted an agent from Angie's
list to assist. They contacted him twice. I received an email from him
that he would call me, he never did. Angie's reached out to another
provider to offer the service, they also did not contact me. At that
point, I just requested a refund.

It went well. Further service is yet to be done. Plumber will call.

I have the jobs in mind that I want him to do, but I have had to put the work on hold. He has been a gentleman about it and very responsive.  I will have him do the work in a couple of months.

The work was never performed and I gave up trying to contact him.