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Bella Bugs

4.8(
1,001
)
Pest Control, Animal Removal, Lawn Fertilization and Treatment,

About us

Local Family Owned Eco-friendly pest control. We treat more of your yard for less than anyone else. Call Us today 512-961-2020 and take back your yard. Serving All Austin Metro Area. Buda- Georgetown to Spricewood Springs- Bastrop We don't require contracts for services.

Business highlights

Eco Friendly
Se habla espanol
Veteran owned and operated
Minority owned and operated
Family owned & operated
Emergency services offered
Women owned and operated
LGBTQ+ Friendly
16 years of experience

Services we offer

Residential/Commercial/Government Pest Control - Scorpions, Spiders, Ants, Roaches, Bed Bugs, flea, Wasps, Rodents & Termites

Services we don't offer

Bat and snake removal

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 23
    Yard
    View Gallery

    Assorted photos uploaded by Bella Bugs

Reviews
4.81,001 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%
Write a review

Filter reviews by service

Showing 1-25 of 1001 reviews
Cynthia K.
Jun 2024
5.0
Pest Control
Yes, I recommend this pro
$100
Good service would hire again
Response from

"Thank you for your review, it was our pleasure to serve you. Have a wonderful day. Sincerely, BellaBugs"

Glenn H.
Nov 2020
5.0
Animal Removal
Yes, I recommend this pro
Did not ever reach out to company to get a quote
Response from

"Hello [Member Name Removed], Please feel free to call our office to assist you with any questions regarding our services or you may email us as well. Be safe and take care. Sincerely, BB"

Mary B.
Nov 2020
5.0
Pest Control
Yes, I recommend this pro
We were offered a very fair price, and the service was excellent. Highly recommended!
Response from

"Thank you for your kind review and it was our pleasure to serve your home and we do hope to continue to service you in the near feature. Have a wonderful day. Sincerely, BB"

Vicky E.
Sep 2020
5.0
Pest Control
Yes, I recommend this pro
They were great! I called about a possible need for termite extermination, but it turns out I didn't have termites and the technician made sure I paid a fair price for the ant problem instead of the termite removal price. They are my go to for bugs now. Honest, Fair and very helpful. THANK YOU!
Response from

"Thank you for your kind review and it was our pleasure to serve your home and we do hope to continue to service you in the near feature. Have a wonderful day. Sincerely, BB"

Jeff L.
Sep 2020
5.0
Pest Control, Animal Removal
Yes, I recommend this pro
$13,000
Beyond Fabulous! How's that? Rebecca came to the house in spring, and remembered the layout, the cat issues, the "bat cave," et cetera. She arrived on time, explained what she would do, when, how, etc. When I asked her what was easiest for her in terms of my paying, she said a check would work since she was headed back to the office in the afternoon. Quite simply, this is the pinnacle of customer service, and Bella Bugs should be thrilled to have her!
Response from

"Thank you for your kind review, we do appreciate you and hope to continue serving you the near future. Have a wonderful day. Sincerely, BB"

Albert H.
Aug 2020
1.0
Pest Control
$14,000
5 weeks after the treatment we noticed bugs in the house. We treat yearly and have never had bugs. I call the company to let them know that the treatment didn't work and they wanted to charge me a $45 service fee for coming back out to do a spot treatment. The post control guy and office staff seemed like very nice people but the bottom line was to prevent bugs in the house. I don't think the eco friendly stuff this company uses, deters bugs. I will go back to Bulwark Exterminating-Austin even though it will cost me a new yearly treatment fee to redo this treatment.
Response from

"Hello [Member Name Removed], We understand your concerns but we only allow a 30 day grace period for one time service and your request for a re service was close to 50 days. You advised our office that you saw only one roach and bugs do tend to come out after we treat because they are getting sick with the product applied. We do offer recurring pest control with no contracts, which does give a better guarantee to detour these bugs. However, we do appreciate your comments. Sincerely, BB"

Jeff L.
May 2020
5.0
Pest Control, Animal Removal
Yes, I recommend this pro
$13,000
Beyond fabulous. It started when Rebecca called and said she was about 20 mins out - arrived 22 mins later. We met at the front door, outlined logistics, masks, gloves, etc. She could not have been nicer or more understanding. Great service and a great technician!
Response from

"It was our pleasure to service you and we hope to continue serving you. Please contact our office for any future questions you may have. Sincerely, BB"

Pansy P.
May 2020
5.0
Pest Control
Yes, I recommend this pro
$9,900
Very happy with Bella. Professional, timely and effective.
Response from

"We appreciate your kind comments and hope to serve you as needed. Please contact our office for any questions or concerns you may have in the future. Have a wonderful day. Sincerely, BB"

Scott J.
Apr 2020
5.0
Pest Control
Yes, I recommend this pro
I've used Bella Bugs for the past 5 years. I just started doing an exterior spray every 3 months and it's been super effective. No wandering roaches or spiders in the house. Super eco friendly as well.
Response from

"It was our pleasure to service you and we hope to continue serving you. Please contact our office for any future questions you may have. Sincerely, BB"

Nan H.
Mar 2020
5.0
Pest Control
Yes, I recommend this pro
They did a great job. I had a wasp problem and they came out and sprayed and I haven't had a problem since. I would highly recommend them to my friends. They were friendly and pleasant.
Response from

"We appreciate your kind comments and hope to serve you as needed. Please contact our office for any questions or concerns you may have in the future. Have a wonderful day. Sincerely, BB"

Donald W G.
Jan 2020
4.0
Pest Control
did not do it.
Response from

"Hello [Member Name Removed], Please contact our office to further assist you if needed. Have a wonderful day. Sincerely, BB"

Richard F.
Nov 2019
5.0
Pest Control
Yes, I recommend this pro
$11,200
Hector called prior to arrival and arrived promptly on time. He remembered his previous visit and what we were targeting. He is very cheerful, works fast, efficiently and provided good information about what he was doing, where and why? Very pleased.
Response from

"Thank you for this kind review, its our pleasure to serve you and we hope to continue to serve you in the near future. Sincerely, BB"

Howard R.
Nov 2019
5.0
Pest Control
Yes, I recommend this pro
$14,000
Great work.
Response from

"It was our pleasure to serve you and thank you for your kind review. Please contact our office if you have any further questions or concerns. Sincerely, BB"

Effie B.
Sep 2019
5.0
Pest Control
Yes, I recommend this pro
They communicated well and took really good care of us.
Response from

"Thank you for your kind review, it was our pleasure to serve you and if you have any further questions or concerns please contact our office. Have a wonderful day. Sincerely, BB"

Richard F.
Jul 2019
5.0
Pest Control
Yes, I recommend this pro
$13,000
Hector was prompt and very professional. He explained everything he was going to do and the relevance of each product he was going to use. I was very pleased and am confident his service will make a difference.
Response from

"Thank you for your kind review, we appreciate all comments and its important to us to keep our customers satisfied. We hope to continue to serve you. Have a wonderful day. Sincerely, BB"

Elizabeth S.
Jun 2019
5.0
Pest Control
Yes, I recommend this pro
Very well and did not take long at all!
Response from

"Thank you for your kind review. It was our pleasure to serve you and we value you as a customer. We hope to continue to serve you in the future. Sincerely, BellaBugs"

Lauren W.
Mar 2019
5.0
Pest Control
Yes, I recommend this pro
Rebecca, my technician for Bella Bugs, has been absolutely wonderful. She is hard-working and thorough, explains what she is doing and why, and gives me advice about how to explain the roach problem to my neighbors since this is a building-wide issue, which makes the situation more complicated since each condo has a different owner. She does amazing work- she somehow found a roach nest that was in an electrical outlet sealed by paint, behind my fridge. She is professional, always on time and friendly. I highly recommend Bella Bugs.
Response from

"Thank you for your kind review, we appreciate you and your feedback about out technician., It was our pleasure to serve you and we hope to continue to serve you in the near future. Have a wonderful day. Sincerely, BellaBugs"

Chris F.
Jan 2019
2.0
Pest Control
We have used Bella Bugs for prevention of insects inside and out of the home as well as rodents in our attic space. When the tech that came out was Omar the service was exceptional. After Omar left however, the new tech seemed lazy and untrustworthy. He arrived at my home before I did and because I knew this might happen I asked him to start on the yard. The one thing that sets Bella's apart from all the other companies is that they spray the ENTIRE yard - not just the perimeter. And it is very effective when it is done that way. When I arrived home and he started in the house I asked him specifically if he'd sprayed the entire yard. He said "Yes." When I reviewed the camera footage (knowing he hadn't gotten there but a couple minutes before me) I noticed that he only sprayed the perimeter. That was not what I paid for and he lied right to my face. We've had many great services with Bella's but I will no longer use them because I don't want someone in my home that I do not trust. And he has earned the untrustworthy label by lying to me and not following company policy.
Response from

"Thank you for your review , and we welcome all good and bad reviews so that we can better improve and fix what may have gone wrong with your service request. First of all, we sincerely apologize for this inconvenience, because it is BellaBugs policy to fulfill our service requests and our customers request as best to our ability. It appears the last time we serviced you was for a retreat on 11/2018, please keep in mind, that a RETREAT is not a full grass service but a SPOT service, however, in certain cases a full service maybe required due to the nature of the issue. This technician has been reprimanded though being that he approved the full service and did not complete it as requested. We want you to know, that BellaBugs does care about our customers and we understand you should get what you paid for. Sincerely, BellaBugs"

Cathy W.
Oct 2018
5.0
Pest Control
Yes, I recommend this pro
$10,000
We've had Bella out to do this service 3 times in the last 6 yrs. It works very well and doesn't leave any odors.
Response from

"It was our pleasure to serve you and we hope to continue to serve you in the near future. Sincerely, BellaBugs"

Laura H.
Sep 2018
5.0
Pest Control
Yes, I recommend this pro
I am very happy with Bella Bugs! I called them for help after contacting some other companies for comparison. I needed help with the large Palmetto roaches which had started coming in because of the recent rains. The Bella Bugs' representative was very friendly and helpful over the phone and they had a great website that answered my questions. I was really impressed that they were rated highly on Yelp, Angie's List (Super Service Award 2017), and Better Business Bureau (A+), plus they were very reasonably priced. The Tech came out today and was friendly and knowledgeable. Such a nice change from the old days of toxic chemicals and exterminators that ignored you. I watched as this Tech went all through the house and all around the outside and we chatted about pest control tips while she worked. She was amazing. I am so happy and relieved. If I need some help again in the future, or friends or family members do, I'll be telling them to call Bella Bugs!
Response from

"It was our pleasure to serve you and we value you as a customer. We hope to continue to serve you in the future. Sincerely, BellaBugs"

Hans W.
Sep 2018
5.0
Pest Control
Yes, I recommend this pro
$40,000
They got the job done. They came the same day that I called for which I was grateful. They were professional, efficient and did a good job. The cost for the service was what I expected and the normal rate from what I have read.
Response from

"It was our pleasure to serve you and we hope to continue to serve you in the future. Have a wonderful day. Sincerely, BellaBugs"

Mary M.
Aug 2018
5.0
Pest Control
Yes, I recommend this pro
$9,500
It went very well. It was my first time hiring and exterminator. Scott made it feel as if a friend was over helping me with the pest. He even applied the senior citizen discount for my aunt, which I didn't know about. She's 83.
Response from

"Thank you for your kind review. It was our pleasure to serve you and we value you as a customer. We hope to continue to serve you in the future. Sincerely, BellaBugs"

Robert L.
Aug 2018
5.0
Pest Control
Yes, I recommend this pro
$10,700
Outstanding customer service.
Response from

"Thank you for your kind review and it was our pleasure to serve you and we hope to serve you in the near future. Sincerely, BellaBugs"

Bob W.
Aug 2018
5.0
Pest Control
Yes, I recommend this pro
$56,000
Scott was punctual and very personable. He inspected the premises, including the yard perimeter, pointed out a problem, suggested a treatment option, explained what he would do and why. He also explained what other pest control companies might do or suggest. In the end, I hired him to take care of it and the work was done within two hours.
Response from

"Thank you for your kind response, it was our pleasure to serve you and we hope to continue to serve you in the near future. Have a wonderful day. Sincerely, BellaBugs"

PAUL F.
Aug 2018
5.0
Pest Control
Yes, I recommend this pro
$16,000
The work was thorough for both interior and exterior. Issues were pointed out and questions answered. This pest control service was by far the best I have received. The exterior work was exceptional.
...
Showing 1-25 of 1001

Licensing

Bonded
Insured
Licensed*

Trade License Number

0604628

Trade License Locale

TX

Trade License Authority

Texas Department of Agriculture

Trade License Expiration

07/06/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Bella Bugs is currently rated 4.8 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Bella Bugs accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Bella Bugs offers free project estimates.
Yes, Bella Bugs offers eco-friendly accreditations.
Yes, Bella Bugs offers a 10% senior discount.
Yes, Bella Bugs offers emergency services.
Yes, Bella Bugs offers warranties.
Bella Bugs offers the following services: Residential/Commercial/Government Pest Control - Scorpions, Spiders, Ants, Roaches, Bed Bugs, flea, Wasps, Rodents & Termites
Bat and snake removal

Contact Information

Austin Metro Areas, Austin, TX 78701

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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