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Bartlett Tree Experts

Founded 1907 • With Angi since June 2006

Bartlett Tree Experts has been providing scientific tree care since 1907. A 3rd generation, family owned business, our mission is the maintenance and care of the health and beauty of trees and shrubs. We are an international organization, with offices in Canada, England and Ireland. Our Research Laboratories advises us about the latest technological advances in arboriculture and assists our arborists with training updates. The laboratory networks with professionals at universities, government agencies, and allied industry groups. This enables us to provide state-of-the art procedures and techniques to our clients. Our arborists consult with other professionals for common projects and community interests. Our unique position in the green industry helps us further arboriculture as a science and a profession. TCIA Accredited, ISA Member, TCIA Member. Additional DBA- Bartlett Tree Experts. Additional contact name- Robert Bartett, John Worrell & Betty H. Additional phone number - (512) 539-0022.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Verified Reviews

5.0

(96) Verified Reviews

Showing 1-25 of 96 reviews
Richard F.
5.0
08/06/2018
We are very pleased with Barlett Tree Service. We have multiple Live Oak trees and one was starting to show some stress because of drought and deficient nutrients in the soil. Kevin spent time with me discussing our concerns and recommending multiple strategies to address them. His recommendations have made a big difference and we are so relieved to see this tree showing signs of recovery. We have used Bartlett Tree experts on multiple projects and Kevin has been wonderful to work with. We can clearly see the benefits of what he recommended and what his teams have provided. So pleased!
Description of Work
Provide Nutrients and Trim Deadwood from Live Oak
Category
tree service
Jennifer W.
5.0
06/15/2018
They are experts and has a strong customer service focus.
Description of Work
They did a tree service.
Category
tree service
James K.
5.0
07/27/2017
Excellent. No cost for ~1 hour evaluation. Provided recommendations for specific trees to keep on property for increased property value, along with recommendations for trimming trees later to accommodate planned roof line. Also, gave advice on root systems, damage caused by equipment compacting the soil, and how far foundation should be from the trees.
Description of Work
Walk 1 acre lot before building a house and note tree species, recommend which trees are candidates for removal, and which should be kept based on proposed location of house.
Category
tree service
William R.
5.0
06/20/2017
The trees were pruned and removed. Cleanup was very good. Arborist provided good advice on care of young trees. Great regard was shown for neighbors. The Bartlett people were very patient in explaining everything to concerned neighbors
Description of Work
Tree pruning, tree removal, and tree fertilizing.
Category
tree service
Courtney C.
5.0
09/13/2016
An arborist from Bartlett came out to assess a sickly-looking tree in my back yard. He informed me that the tree was dead due to wood boring insects, and he gave me a quote for removing the tree and performing a few other tree services on my property. The arborist was very nice and knowledgeable, and I appreciate his help in diagnosing my tree. The quote for the tree services, however, was pretty high, so I ended up selecting another company to do the work.
Description of Work
Tree diagnosis, tree removal and tree trimming
Category
tree service
Lawrence P.
5.0
06/23/2016
Work completed as promised, in a timely manner without damage to yard or property.
Description of Work
Remove a Large Pine tree
Category
tree service
Cynthia I.
5.0
08/12/2015
Matthew's visit was great. He was early and professional. Super nice young man. It was a pleasure to do business with someone so professional and prompt.
Description of Work
Matthew Tobola came to our house this morning to examine a Bradford Pear tree we have that looks sick. He said that he couldn't diagnose a disease, but the tree was definitely sick and probably would not recover which is exactly what we thought. He confirmed our suspicions. Matthew was 10 minutes early and very professional. We would definitely have Bartlett's out again for any future issues.
Category
tree service
Pam H.
5.0
07/27/2015
Our 20 year old magnolia was loosing too many leaves and was looking sickly. We set up an appointment and Matt was on time. He explained to us what needed to be done. We got a quote the next week. The technician came again the following week and performed the services contracted for. This was 6 weeks ago and our trees look amazing. Even our neighbors are asking us what we did. I would highly recommend them.
Description of Work
Tested the soil for our magnolia and we set up a fertilization schedule. They also sprayed a fungicide on our crape myrtles.
Category
tree service
CARL M.
5.0
10/12/2014
did not have to be home, trees look good.
Description of Work
fertilized 4 trees
Category
tree service

Service Provider Response

Thank you for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future.
Dina S.
4.0
06/10/2014
They cleaned up a very large oak tree that had been pruned incorrectly for several years and was not growing in the shape it should. They were professional and did a great job. Good to work with.
Description of Work
Pruned / trimmed to correct work that had been done wrong.
Category
tree service

Service Provider Response

Thank you for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future.
Diana O.
5.0
05/14/2014
The technician was very knowledgeable and offered some free advice about the trees, as well as providing an in-depth estimate for the work we wanted done. When we have the money, we will use this provider.
Description of Work
Checked our trees for damage and possible trimming. (We had an oak tree that was losing its bark, and concerns about a peach tree that might have been too close to the house.) We got an estimate for trimming the peach tree, repairing the oak tree, and feeding.
Category
tree service

Service Provider Response

Thank you for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future.
Robert G.
5.0
04/09/2014
This was a rush request due to high winds on 4-8-14. A large branch had come down on our neighbors driveway and car at about 3:30 PM. Matthew seemed to appreciate our sense of urgency and came to our home within an hour of my phone call. While he was there he phoned one of his crew and even though they had gone home about 4:30 PM, the crew came together and arrived about 5:30 and removed the branch and took away the debris. They cleaned up the neighbor's driveway and were finished by 6:15. Based on the late hour and the urgency of the situation, we were very pleased with the entire process.
Description of Work
This was a rush request due to high winds on 4-8-14. A large branch had come down on our neighbors driveway and car at about 3:30 PM. Matthew seemed to appreciate our sense of urgency and came to our home within an hour of my phone call. While he was there he phoned one of his crew and even though they had gone home about 4:30 PM, the crew came together and arrived about 5:30 and removed the branch and took away the debris. They cleaned up the neighbor's driveway and were finished by 6:15. Based on the late hour and the urgency of the situation, we were very pleased with the entire process.
Category
tree service

Service Provider Response

Thank you for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future.
Ben F.
5.0
03/27/2014
They did a real good job. They did what they said they were going to do, and they were pretty responsive. Their price was within the original estimates.
Description of Work
I used Bartlett Tree Experts - 81112. They trimmed a tree, and fertilized several trees.
Category
tree service

Service Provider Response

Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look to working with your neighbors.
CATHERINE C.
5.0
02/21/2014
I was thoroughly impressed with their expertise and high quality responsiveness and quick remediation. Bartlett's is a company of true Arborists, not tree choppers. They know their business and they are humble, gracious and extremely respectful of their clientele. They have saved my trees from death, and keeping our yard beautiful with the shade of healthy trees. I am extremely grateful for Angie's List leading me to them and I highly recommend them for the most discriminating tree lovers!!! You GET what you Pay for with Bartletts.
Description of Work
Tree Trimming and Unwinding of vines choking the root ball
Category
tree service

Service Provider Response

Thank you so much for taking time to post about your experience with Bartlett. Thanks for the great review. We strive to do the best at everything that we do. We look forward to working with you in the near future.
teresa B.
5.0
01/23/2014
They were asking too much, so, we have not used them. He was extremely professional and thorough. They turned around the quote very quickly.
Description of Work
We had Bartlet Tree Experts-81112 come out and give us a bid for tree removal.
Category
tree service

Service Provider Response

Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look to working with your neighbors. Thanks for the referral.
Janet M.
5.0
01/20/2014
Okay, I've used Bartlett Tree Experts before. In fact, before I bought this house those are people that I called out as expert because I have a small house that it has 15 live oak trees that are really big and I called them out ahead of time to say because I think it’s part of the property value and I had a very pleasant experience and then several years ago after buying the house I had them come out and do some trimming which was good. It’s kinda costly but when I have them come back out this time their bid was actually lower than the other two people and I did have them do the trimming. I think they know their business and they give you reasonable value. If trees are significant part of the deal versus just a tree thing if you want an arborist then I have no qualm about recommending Barlett's. I don't work for him. I experience this repeatedly and I'm telling the truth.
Description of Work
For tree services like trimming I used Bartlett Tree Experts.
Category
tree service

Service Provider Response

Company Response: Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future.
Victor T.
5.0
01/15/2014
I hired them after reading their reviews on Angie's List. The representative who I dealt with initially was really easy to work with and had great customer service. Everything she said they would do, they did. The cost was more than realistic for the work that they did. They cleaned everything up very well. They did an excellent job with the work and I was very pleased with the company. I would absolutely recommend them and would use them again.
Description of Work
At the time, I had a couple of limbs that were broken off at the upper part of the tree. They took a look at them, removed them, and also did some additional work as well.
Category
tree service

Service Provider Response

Company Response: Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future.
LARRY R.
5.0
01/08/2014
They are a good company. The owner even came out to speak to our garden club. They are competitive in price and were very professional. They arrived on time and cleaned up well after the job was complete. We were pleased with their service.
Description of Work
They completed trimming of our shrubs in front and trimming in the back of our lot. They also hauled away all of the debris.
Category
tree service

Service Provider Response

Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future. Happy New Year!
David B.
5.0
01/08/2014
We have just used their services once and had the evaluation. They were punctual and arrived on time. We had Mr. Kinslow, their arborist, come out and he was very professional.
Description of Work
He provided us with an estimate and an evaluation of our Oak trees. We did have them complete some deep root feeding as well.
Category
tree service

Service Provider Response

Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future.
Ed H.
5.0
01/08/2014
I have used their services about six times over the course of four years. The work was great. They are an ethical and top of the line company. They do the work that they say they are going to do and they usually do more.
Description of Work
last hired them for the removal of 200 trees.
Category
tree service

Service Provider Response

Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future. Happy New Year!
Douglas M.
5.0
12/29/2013
When Bartlett's makes an appointment to meet with you, they will be there and on time. The aborists are polite, professional and explain what they see happening in detail. The estimate was broken down by individual project so I could accept all or part of the work recommended. When they did work for me previously, they did everything I asked for and more. They were very thorough in the clean up after they trimmed the trees. Previously they save a dying oak by fertilizing, trimming and increasing the amount of water to the tree. I can't thank them enough.
Description of Work
I have worked with Bartlett's in the past and have been very pleased. They fertilized, saved a large oak that was dying, and trimmed trees. I am working with them to do some tree trimming in the new year, 2014
Category
tree service

Service Provider Response

Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future. Happy New Year!
Richard J.
5.0
12/28/2013
Trimmed trees bAck from roof and fences
Description of Work
I used Bartlett Tree Experts.
Category
tree service

Service Provider Response

Thank you for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future. Happy New Year!
Sheila A.
5.0
12/18/2013
They gave a very good price, & were very flexible with additional limbs we needed removed. They also removed a great deal of debris and several stumps that we had pulled. we would highly recommend.
Description of Work
We had several branches that needed to be trimmed, removed.
Category
tree service

Service Provider Response

Company Response: Thank you for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future.
Gerald K.
5.0
10/31/2013
Was not at home when completed, and was delayed by weather, so the only way I remembered the service was when there was no longer any "aphid residue" all over my cars. Nick was very responsive and knew what the issue was, and even said should only need one spraying since so late in the season. Was impressed with honest assesment and no try to up-sell.
Description of Work
Sprayed for aphids in a Bur Oak.
Category
tree service

Service Provider Response

Company Response: Thank you for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future.
Matt S.
2.0
09/05/2013
I have used Bartlett in the past with success but this last time did not go well. They were hired to trim dead branches from some Oak trees. I also asked if they could reduce the height of a tree blocking one of my windows. I asked them to call me before they arrive so I can be at the house to show the workers what to do. I took the day off work to be sure to be home for the scheduled work. But on the afternoon on the date they were to arrive, I called to check their status since I hadn't heard from them, and they informed me they were running late and couldn't make it, so we rescheduled for the next week. On the morning of the new scheduled day, I met with the arborist and reviewed the work to be done. He mentioned some trees were to be "topped" and I immediately said NO don't do this. I reiterated to call me before the workers arrive so I can come home from work to show them exactly what to do. He said it would be no problem and jotted down the note. Later in the day I got a phone call from the arborist that the workers had shown up to the house and started working without either myself or the arborist there! I frantically rushed home to try and stop them, but unfortunately the damage was already done -- they had cut the wrong trees. I have no idea how they decided which trees to cut (their "victims"), nobody was there to show them what to do, so they must have guessed at random and started cutting. It is absurd to think how easily they are willing to permanently destroy old trees that took many years to mature and grow into what they are. And they ruined them in mere minutes. Now I have damaged trees that look absolutely ridiculous (if you are not familiar with this practice, look up topping on google... it should be illegal to do that to a perfectly healthy tree)! It is Bartlett's mismanagement of the crew that caused this mess, but unfortunately it is me as homeowner who has to deal with the ramifications for the next 10-20 years. I would never hire them again... They can't be trusted.
Description of Work
Removed dead trees, branches, and "topped" some trees.
Category
tree service

Service Provider Response

We apologize for your bad experience with our company. I do agree that there were some communication problems with your job. I appreciate your feedback and we have implemented a new crew/arborist communication policy to help prevent this from happening again. I do take exception to the comment that we “top” trees. At no time during our visit was the notion of topping trees discussed. Bartlett is a professional company that adheres to all ANSI A300 pruning standards, and “topping” is not accepted practice. Vista pruning and proper reduction cuts are always followed according to the standards.

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Phone

Address

2403 Howard Ln

Austin, TX 78728

Other Information

Services Not Offered

Tree sales, transplanting & planting.

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FAQ

Bartlett Tree Experts is currently rated 5 overall out of 5.

Bartlett Tree Experts is open:

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Bartlett Tree Experts accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

Yes, Bartlett Tree Experts offers free project estimates.

Yes, Bartlett Tree Experts offers eco-friendly accreditations.

No, Bartlett Tree Experts does not offer a senior discount.

Yes, Bartlett Tree Experts offers emergency services.

Yes, Bartlett Tree Experts offers warranties.

Bartlett Tree Experts offers the following services: Commercial & residential cabling, bracing, insect & disease management, pruning, fertilization, plant analysis & diagnostics, drought, lightning protection, storm damage, tree inspections, inventory, removal & structure evaluation.