Austin Star Services

I recently had an urgent emergency with my home AC in the middle of 90-degree weather, and Austin Star Services, specifically Jon E., delivered exceptional service from start to finish. Jon responded quickly, assessed the situation with professionalism, and clearly explained every detail of the repair process. His quote was fair and reasonable, with no hidden fees or surprises. The work was completed efficiently and effectively, getting my AC up and running promptly, exactly what was needed in this heat. I’m completely satisfied with the quality and speed of the service. Jon E. and Austin Star Services exceeded my expectations, demonstrating reliability, transparency, and true expertise. I will absolutely continue to use their services and recommend them without hesitation to anyone in need of fast, trustworthy AC repair.

Excellent service, they were able to fit us in to their busy schedule to accommodate a deadline on our side. Friendly and courteous! Much appreciated!

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John was thorough and made sure I understood the repair. Had the needed part on hand. Fast service as well.

Competent, Honest & Prompt At a fair price!!

Jon took the time to explain everything to me and gave me a couple options to remedy the situation. Awesome customer service!

Mr John who works for Austin star service took the time to work with me financially to get the best deal for my money. Mr. John was honorable are professional and done an outstanding job for me highly recommended..

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Jon showed me what he was doing; explained the options; and once I made my decision he jumped to satisfy me.

I called at 9am and got an 11am apt time. The technician showed up on time and diagnosed and fixed the AC problem in less than 30 minutes. I will definitely use them again.

Jon is a reat technician!

Very quick response on a hot Sunday afternoon. Very nice technician quickly diagnosed & fixed the problem. Not inexpensive, very worthwhile. Highly recommended.

We were fortunate to find this company. Our concerns going in cold to the HVAC scene in Austin were numerous. We wanted more from a contractor than just a sale/install . Jon and crew were able to offer a comprehensive plan for our home. The project began with a blower door test to get baseline data as to how much air was being lost. After sealing leaks, repairing and reinsulating ducts the team was able to control the new (York) compressor and plenum. Jon made all the arrangements for Austin Energy site visits and final inspections. Two days for install. The members of my family are surprised when they look at the thermostats setting. Turn it up it's too cold is the normal refrain. If you are shopping for a contractor you may want to ask if they can do an energy audit as well as an install. Austin Star are the real deal!

They were great to work with regarding my schedule and did an exceptional job. Their knowledge and ability to answer my questions was very helpful in figuring out my project. Great bang for the buck.

Great customer service. Jon is so friendly and knowledgeable. Highly recommend them!

They are very good and reliable. One stop shop.

They are very friendly and professional. They were able to help me in a timely manner.

Thank you for the honestly and all of your good work.

They fit me in when I needed them. They wore boots to keep my house clean. He talked to me to explain what was needed and why during the repair. I highly recommend using them. You are treated as a person of interest during the visit and not "just another customer",