Austin Premiere Organizers

"I certainly appreciate your positive review of my services & I'd be pleased to assist you again when you're ready to."

"It was a pleasure to work with [removed member name]on the organizing tasks that took place in the kitchen pantry, closets and various rooms. She has asked me to return again for another round of organizing and I'm happy to be offered the opportunity. Chuck Wimbrow"

"I want to thank [member name removed] again for allowing me to assist her with her organizing project. She was very easy to work with & she was very willing to de-clutter the area of interest to allow more storage space for her personal items. I always enjoy assisting clients to reach their organizational goals & success was achieved on this project. I look forward to assisting her again if she has any needs that might arise in the future."

"I thank [member's name removed] sincerely for his positive comments about my performance. It was a great pleasure to work with him & he was open to my ideas about how to further de-clutter with the excess art work that hasn't been hung on the walls. I appreciate the extra time that he purchased, that included an amount for the reimbursement of my travel expenses & gas costs. He's a fine person to assist with his organization, along with a very generous attitude overall that I can surely appreciate."

""Getting and staying organizing is a life long journey. It’s a fluid process, mainly because your organizing goals are constantly changing as your stages of life, work, and family circumstances change. For many people, that can be extremely frustrating, challenging, and maybe a little intimidating. Typically, we choose not to give our attention to things that are not fun and don’t make us feel good." This couple wasn't prepared at, in any respect at all to ACTUALLY de-clutter their extra room. The room in question was filled to the rafters with books, filled bookcases & the floor stacked with even more books.I tried to make room for the items that they wanted to keep but the owners were UNWILLING to dispose of any of the items at that time. The appointment had to be postponed at least 3 times due to their medical issues, which I was happy to abide to. I had asked them previously on at least 3 occasions to have some empty boxes available to place removed items that they were wanting to dispose of. It turned out that they had not already separated the un-wanted items from the wanted items as I had requested & of which they had agreed to make. If they had proceeded as they had agreed upon, then the entire process would have been successful within the 2 hour time frame of the project. They unfortunately had an reluctant attitude to actually make any progress by refusing to dispose of any items, no matter how trivial. I found it very difficult to try to get them to change their mind in this respect, as they sorely needed to de-clutter the house, I've never come across this situation before where a person asks for assistance in organizing by removing un-needed items & then refuses to move forward to actually sort out un=needed items! Both of the residents were medically afflicted, therefore they were very distressed mentally to begin with. For some reason they were unwilling to allow me to assist with choosing the unneeded books to dispose of. I tried my best to determine how to assist them when they refused to allow me to do so. I tried to apologize for not being able to assist them & I received a berating of my attempted services. I would be willing to assist them again if they were able to move forward to actually get rid of items to make room for the necessary items that they need to access frequently. This situation was very difficult for me to be able to complete the project as I had intended, due to the rejection of the plan of action that we had previously agreed upon verbally for the project completion beforehand, very unfortunately for all involved. The majority of my clients have been very pleased with the results of my personalized services as seen with my numerous positive "A" reviews. I absolutely attempt to put together a workable plan of action for a clients organizing project. I might request that they consider installing more shelving if feasible for what they've told me about their needs or I might request they procure boxes to dispose of unwanted items. I also offer my assistance with assembling the shelving units, so my overall intention is to provide the positive initiative for the clients to move forward in allowing them more space for their lifestyle. I always attempt to build a positive relationship with my clients, as organizing is a very personal aspect & it can be a cathartic situation if a solid plan of action is thought out beforehand by myself & my client. I always desire to make each client happier in their surroundings with more livable space & at the same time to try & mitigate the more difficult personal aspects that might arise in the process. Overall, this client was unable to live up to their commitments that they had agreed to perform beforehand. The unfortunate end result for everyone was a unmitigated disaster that I had not originally anticipated or even dreamed of due to their unforeseen negligence to follow the plan of action we had previously agreed upon."

"The project was to organize the garage & to install 2 more shelving units, which was accomplished according to her satisfaction. I'm unsure why she graded me with a "C" rating, as I asked her throughout the project if she was happy & satisfied with the results. Her response was a resounding "YES", as we had accomplished the project. I have before & after photo's showing what a big difference what the garage organizing accomplished. The project was accomplished within about 3.25 hours & even though she had bought 2 of the Big Deals for a total of 4 hours of my service, she acknowledged that the project was complete & that she was completely satisfied with the results. I assume in this particular situation that "a person can please some people most of the time but not all of the times", even though I completed every portion of the project according to her wish's. I will again reinforce my motto that"Your Total Satisfaction is Guaranteed with My Personalized Services". Of which I will ask for your comments of receiving that guarantee throughout the entire process; from start to finish."

"The positive comments by the client are greatly appreciated, as she has been the most difficult client that I have ever assisted to date. We spoke on the phone at least 3 times about her priorities that she wanted to complete. All of the conversations were concerning the multitudes of boxes stored in every room of the house that contained heirloom items that she wanted to unpack & sort out the items to keep or dispose of. When I arrived, she showed me the vast amount of boxes & I then attempted to discuss with her a tentative a plan of action to start the process of unpacking the boxes. A big surprise awaited me, she was unwilling to discuss a plan of action to unpack the multitude of boxes! I was unsure how to move forward at that moment with my plan of assisting her with de-cluttering & organizing her space. I then noticed that she had multiple piles of apparently personal papers of every sort stashed through the breakfast room & her bedroom. I then asked her if there were important personal papers in the myriad of paper stacks that needed to be sorted & filed appropriately. [member name removed] acknowledged that she had never attempted to approach that aspect of personal paper organization & she wasn’t hesitant to say “I HATE PAPER”. Well, that specific term was repeated about every 2 minutes during the entire time that I assisted her with the filling the papers in the appropriate categories that I had devised. One unidentified folder of papers that I picked up & opened happened to contain some stock certificates. So, I of course then asked her if a new category for them should be created in the sorting process. As I causally reviewed the folder to determine if there were any other different types of certificates in the folder, she became angry & upset while she told me to not handle that folder again. As a consummate professional, I immediately complied with her request & I was taken aback by her fierce attitude. My profession entails that I will occasionally come across such papers & my ethic’s are that I have no interest in viewing a clients financial papers if the client determines that the papers are confidential. Later in the organizing process I asked to view her garage & noticed that among the piles of boxes & miscellaneous items; that her front left tire was totally flat. I then noticed that her inspection tag had expired. I asked her if she was aware of these two items & she replied that she was not. I asked her if she intended on driving the auto in that condition & she responded that she had been driving it in that condition. I attempted to advise her that she needed to get the tire fixed immediately before driving & the vehicle inspected very soon after the tire was replaced so that she would not have an accident or receive a ticket for the expired registration. Once again, she was overly defensive & somewhat arrogant about my suggestions regarding her safety & it took me about 15 minutes to finally convince her to call her insurance company to have the spare tire placed on the auto. I then suggested that she get the inspection sticker while she was at the auto tire business & to get the auto inspection at the same time. Additionally, my request for a minimum reimbursement of $0.25 per mile R/T for my travel time & gas expenses is optional & [member name removed] could have responded otherwise if she had preferred to. So, in conclusion, we never tackled the major project of unpacking the boxes, as that was her decision. In my view, this entire ridiculous situation reminds me of the saying that “You can lead a horse to water but you can’t make them drink the water.”"

"After arriving & previewing the area’s that (member name removed) wanted to address, I made a suggestion that the items she wanted to keep in the utility room might be left in place but she preferred to remove all of the items & I agreed. A number of individual tasks were addressed, such as organizing the cabinet beneath the sink, of which I performed & made a suggestion to save space there & (member name removed) accepted it gladly. A cabinet with glasses was revised, so that the plastic outdoor plates-glasses were removed to be placed at another time in the outdoor cabana. An idea I had was accepted, when the liquor on a rolling stand was moved to a lower kitchen cabinet. Another idea I had was to move a music speaker wire to the inside of a cabinet, so that the speaker could be moved to a location & opening some more storage space in the process. I also suggested that a tall mixer appliance & a tall fountain appliance be moved from the top of the refrigerator to the same upper cabinet & she agreed to the suggestion. The entire process was quite comprehensive & I responded to her every request to have the process done in the form that she preferred. I didn’t detect any animosity at all in her attitude & it’s my professional duty to make the client happy & satisfied with my services. She asked if I could work with her another hour, so I fully agreed very graciously offered her a rate $5.00 less an hour than the rate she paid through Angie’s List. She actually paid me more than what was due, so I assumed that it was a tip for the tremendous success we had with the entire project. The end result was that she thanked me for my efforts & in my view; we accomplished everything on her list of tasks that she wanted to organize. I'd be happy & willing to assist her again in the future."

"The most positive review is very much appreciated! Pardon the pun but it was a great joy for me to assist Joy."

"I was contacted through another service & this client mentioned that she considered herself a borderline hoarder and she was quite correct. I was very willing to assist her with the task list that I had devised with her input to bring her lifestyle back to normal. Every room, including the garage needed to be de-cluttered and she was surprisingly agreeable to donating or garage selling most all of the excess belongings. A large off-site storage room was also emptied and the items divided up to be disposed of by giving items to relatives, placed in a garage sale or donated to a charity. Overall, this was an extensive project and the results were much better after completion than anticipated originally for the client and her lifestyle."

"I came into contact with [member name removed] through a Living Social promotion & the process of assisting her was productive from the first day. I've continued to assist her with the organizational needs of reducing clutter & organizing her home office & portions of the house. My goal is to allow her to continue with the time management tools that I've introduced to her in order for her to keep these area's manageable for her in the future."