ARS/ Rescue Rooter Austin

heating & cooling contractor

About us

Nights, weekends, even on holidays, our customer service representatives can schedule an air conditioning or plumbing appointment when it's convenient for you? Or dispatch one of our emergency technicians to your home as soon as they are available. Our specialists provide up-front estimates before starting work, and all of the work we do is backed by our ARS/Rescue Rooter Exceptional Service Guarantee.

Business highlights

34 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.772 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
10%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.7
Showing 51-72 of 72 reviews

Dana S.
02/2022
5.0
They installed our new HVAC system several years ago, which we love. The latest visit was routine check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jan T.
01/2022
5.0
Needed to replace gas furnace with freezing temps coming the next day. ARS responded with a competitive quote and service guarantees. They were able to install the system we wanted the same day! Couldn’t be happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alicea B.
09/2021
5.0
Technician was great and personable. Service was same day and resolved within an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Arthur H.
08/2021
5.0
Ruben was our technician on an ac install. He was professional and friendly. He did a super job in a timely manner while keeping us informed during the process. I will recommend ARS and Ruben to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$10,000

Randall W.
08/2021
5.0
Was quick with the install and quickly resolved any follow up issues

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

terry b.
06/2021
4.5
Jeff was great did an excellent job. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Travis K.
06/2021
5.0
Good work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom M.
06/2021
5.0
I've used ARS/Rescue Rooter for years, for both HVAC service and install and plumbing. They have are always professional, and not only do they take care of any immediate issues I have, their maintenance plan of regular service calls helps to avoid possible future issues.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Donald H.
01/2021
5.0
Very good!

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro

philip a.
09/2020
5.0
Easily arranged financing. Great customer service from Brian M.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$7,500

Valeria D.
08/2019
5.0
The customer service is rude but the one who install the A/C is ready good.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
1.0

Yes, I recommend this pro

Jeff N.
08/2019
4.0
Scheduling was prompt and flexible.

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$7,200

Kay B.
07/2019
5.0
Our salesman JP was great! He is very friendly and personable! I was just looking to get quotes but he convinced me it would be wise to replace my 22 year old unit!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anna H.
12/2018
5.0
I am absolutely delighted. They were very thorough upon showing us how to program the thermostat. Installing this equipment was an excellent decision. Very happy and content.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia H.
08/2018
5.0
The salesperson, JR, was excellent! The workers were also very professional, timely, and they cleaned up afterwards. They even showed me how to program the thermostat. Very thorough, great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott M.
07/2018
5.0
I am absolutely delighted. They accommodated my needs to do the job quickly -- installation was done in two days. I am cool right now in my home, which is a comfortable 73 degrees (it is 109 degrees out today).

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Oong Y.
03/2018
5.0
Fast service and good communication.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Carol A.
09/2017
4.0
crew was at the house the next day installing the a/c unit. They had to come back to blow insulation in the attic and another time to put in solar fan. They were quick and courteous all times they came out

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro
$15,100

Andrew M.
07/2017
5.0
Everything working well now. Very happy

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jackie G.
07/2017
5.0
The A/C went out on Friday afternoon. I called for bids on Saturday and ARS came in the afternoon. Offered to fix it that day (Saturday)!! Great relief!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$4,500

Paul M.
07/2017
4.0
Job was done right away and area looked really good after they completed the work. I'd given them 5 stars but I am still waiting completion of a upgrade of the electrical breaker for the AC/heating unit & the setup of the 1 year of free Comfort Guard monitoring that came with the unit.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$9,200

Robert F.
06/2017
5.0
Very professional in offer and quote plus the guys that showed up to completed the install were very professional and cleaned up after install was completed. Install was completed day after quote was given a very quick turn around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

8619 Wall St., Suite 600, Austin, TX 78754

http://www.ars.com/locations/texas/austin

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

ARS/ Rescue Rooter Austin accepts the following forms of payment: CreditCard
Yes, ARS/ Rescue Rooter Austin offers free project estimates.
No, ARS/ Rescue Rooter Austin does not offer eco-friendly accreditations.
No, ARS/ Rescue Rooter Austin does not offer a senior discount.
Yes, ARS/ Rescue Rooter Austin offers emergency services.
No, ARS/ Rescue Rooter Austin does not offer warranties.

Contact information

8619 Wall St., Suite 600, Austin, TX 78754

http://www.ars.com/locations/texas/austin

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day