All Area Overhead

Great. These guys know what they are doing and very responsive!!

We used all area overhead since they replaced our garage door a number of years ago. However I don't think we will use them again. The job took much, much longer than expected and we had to manually open and close the garage door for over 3 months. The main problem was that the wrong panel was ordered, however getting updates about when the new panel would arrive was terrible. I had to call each time (no calls to me unless I called). Many times i would get a text back that they were in a meeting and would call me straight back, only to never receive a call! Also, apparently our panel was shipped to the San Antonio dispatch center but there was no room on the truck for it to come to Austin. I was told they would try to get it delivered on a separate truck . However a week and a half went by without anyone contacting me and only when I did call them did we eventually get the panel delivered and installed. When the panel was installed, the technician left without us having a working garage door - we had an old motor and he said that he thought the uplift electronics had fried. I fixed the garage door 10 minutes after he left by replacing one of the sensors. I would have expected him to try to fix the door after we had waited so long for it!

Job was done quickly and door works great.

The technician was prompt, determined the problem and replaced the unit in the original trip. Very satisfied with the product and the work. Would recommend andwill use the use again.

Great. Improved the garage, and no extra charges.

It went well. They were on time and worked quickly.

It went well, He was punctual, explained the source of some of the noises. He adjusted parts, and the door opens with more ease.

Service was great! Prompt and professional. I highly recommend this company.

well; he did a quick fix and came back to complete the job promptly.

Technician was very professional, knowledgeable and personable. I was always updated on his arrival time, as I live in a high traffic area. He was able to save me several hundred dollars in a new garage door opener by making some adjustments to my old opener, which I though would need to be replaced. I was aware that some parts might need to be replaced, as they were original parts and reaching that point where they might breakdown ( door spring ). The cost of the replacement spring was reasonable and what I thought it would be. My overall assessment of All Area Garage is that they rate excellent in communication, price and professionalism. I recommend them for your garage door needs.

Great - professional,on time well done

This company is great. He was on time and very courteous. I purchased the on-line coupon and even though he said I might need new rollers after he examined the door and adjusted it, he thought I could get by a little longer without new rollers. No high pressure to buy. I appreciate that very much and I WILL call them back.

It went well. They explained everything and added recommendations.

Excellently!

Contracted to have the spring replaced. Allan arrived on time and called ahead to let us know he would be there soon. Repair was completed very quickly. Not only did Allan replace the spring as requested, he checked all bolts, lubricated all friction areas, checked all components and even checked and adjusted the garage door opener. Not only did he not try to sell me parts that I did not need, he gave me tips to extend the life of all the parts. I have dealt with other garage door companies in the past and by far this was the best experience I have had. Here is a key for you: When you compare this company to others on Angie's list, don't just compare the satisfied comments but compare the prices charged. You will find some with consistent good comments and satisfaction but look to see if what they have charged is consistently high or are there many cases where the price is low. That will tell you as it did with me on this company that they are not replacing parts that do not need replaced. I am very pleased I choose All Area Overhead!!

The guys that came out were very efficient and performed the service to my satisfaction.

Excellent service

They were very pleasant when I called to schedule the tuneup and came on time. They were very pleasant and professional and solved my problem in addition to the tuneup. They kindly did not charge me extra for the repair.

This company continues to provide fantastic customer service. I believe this was the 4th time I've used them for service, and they have yet to disappoint. As I've said before, there is no room for improvement.

Late for appointment but very professional and fixed the issue

Julio arrived early and did the job within the estimated 40 minute time frame. He was very professional and friendly.

GREATJOB! GREAT PRICE!! They couldn't have been any more professional and efficient.

They're an A+. I would definitely use them in the future.

Very well. My door works much more smoothly, there was a bent area that sometimes kept the door from going up and they fixed it at no extra charge. They also lubricated everything and the door is much quieter now. Great Service from a Great Company! I won't hesitate to use them again.

Well, the installer was supposed to show up between 12:00 and 2:00, but there was a delay from the previous job. At least they called to let me know, and the installer arrived at about 3:30. It took about 90 minutes to install the Liftmaster 8355 belt drive opener. At first, he drilled holes to place a ceiling bracket 90 degrees from the direction that he settled on, and he didn't patch up the first holes. He smoothed out the door rollers with silicone spray that he found in the garage, and overall the installation was good. I was just expecting them to be more professional based on their very good reviews on Angie's List. They sold me an extra remote for $40 and gave me a $20 senior discount, so the price was very reasonable.