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Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 5:00 PM

Company Contact

9705 Burnet Rd Ste 415

Austin, TX 78758

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Description

Ace Roofing Company is an Austin Texas based full service roofing contractor. We repair and install steep slope and flat roofing systems, including composite shingles, metal roofs, tile roofs, and commercial systems. We can assist you with insurance claims to ensure a fair and legal settlement. We accept checks and most major credit cards. There is no cost for a consultation and estimate....

Verified Reviews

4.7

(107) Verified Reviews

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Ratings Distribution

Rating Details

Price

4.7

Professionalism

4.8

Punctuality

4.8

Quality

4.8

Responsiveness

4.8

Read reviews by category

roofing (105)gutter repair (10)skylight installation (4)chimney repair (4)decks & porches (2)general contractors (2)house painting (1)

Showing 1-10 of 107 reviews

5.0

01/25/2019

Bill Sprauer was terrific. He came highly recommended by a neighbor. He noticed a loose gutter and fixed that before he looked at the area of the roof that was leaking. He repaired the leaky area on the spot with sealant but did not want to charge me the minimum cost of several hundred dollars for such a small repair. He will have my business when I replace my roof.

DESCRIPTION OF WORK
roof repair

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/25/2019

5.0

04/06/2018

The job went very well, only taking one day, and the new roof looks great! Bill Sprauer, the project manager, was very prompt and communicative, and kept me aware of things on a timely basis. On his first visit, he was able to detect wind and hail damage, and let me know that the cost would be likely covered by my homeowner's insurance. I am grateful for that because I saved on much of the out-of-...

DESCRIPTION OF WORK
Roofing - asphalt shingle replacement

CATEGORY roofing

COST $12,325

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/04/2018

5.0

08/21/2017

Adjustor (Adam Graham) came out and looked and recommended I contact my insurance company. He met the insurance guy and walked the roof with him. I got a quote that worked well with my insurance to minimize costs. They came out an promptly installed a new roof. Cleaned as they worked. They made a few changes I appreciated. they put a ridge vent in over the garage and repaired gutters on the side (...

DESCRIPTION OF WORK
After a hail storm there was enough damage to require repairs to roof and some gutters

CATEGORY gutter repair,roofing

COST $16,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/21/2015

5.0

03/20/2017

Great experience! Adam Graham is awesome! Outstanding customer service - professional yet very personable. Great response time to everything. Insurance claim was handled with no problems. Roof looks great! We even had a request for a last-minute repair (not covered by insurance), and Adam designated a worker to complete the job at a very reasonable cost. Look no further if you're looking for a roo...

DESCRIPTION OF WORK
Roof replacement

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/21/2017

5.0

02/23/2017

Most providers don't want to do the smaller jobs, they try to get you to replace all of your gutters. These guys were great, came right in and got the job done.

DESCRIPTION OF WORK
They put gutters just on the back of my house.

CATEGORY gutter repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/01/2015

2.0

10/28/2016

Horribly! Wrong roof installed. Project manager made decisions without my knowledge. Roof installed not aligned. Drip line, rain diverter not replaced. Requested ridge vent, but informed can't go on my roof, which was a lie. The drip line given a neighbor. Clean up not existent. Nails left in alley, yard, steps, plants damaged. Roof material found in recycling bin. Not quality work or professional...

DESCRIPTION OF WORK
Replace roof, drip line, rain diverter, misc. Hired company because they could contract work inside and outside the house that was damaged by hail.

CATEGORY roofing

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/27/2016

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4.0

09/14/2016

Ok. They moved the date forward unexpectedly & made it hectic for us, but we wanted to get over with. They left cut off tree limbs & that was disappointing, we contact them & they just don't do that. N

DESCRIPTION OF WORK
Roof after hail storm

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/12/2016

5.0

09/05/2016

Coby the project manager is fantastic. We had a leak in our roof and 3 contractors were not able to fix the leak. Coby was tenacious in finding the cause of the leak and in getting it repaired. He did not charge extra for additional time needed to get the job done. He is so friendly and polite and punctual in responding to texts. I wish I could deal with more contractors like Coby.

DESCRIPTION OF WORK
roofing repair

CATEGORY roofing

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/15/2016

5.0

03/23/2016

Paul Schaefer did my estimate. He also sold Ace's service to two neighbors needing roof work after this hailstorm. He was always very responsive. He did consult the Homeowner's Association and kept me and the HOA updated on progress. My roor repair came with a 5 year warranty. I did require repair of a buckled portion about 6 months after the initial replacement. Mr. Schaefer answered all my ...

DESCRIPTION OF WORK
Replacement of roof following total destruction from hail storm.

CATEGORY roofing,chimney repair

COST $9,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/30/2015

5.0

03/02/2016

I received multiple quotes to replace my hail damaged roof and Ace Roofing stood out from the beginning. Brad, who initially responded to my quote request, saw me through the whole process. He was extremely responsive, personable and easy to reach, handled the permit process and worked directly with my insurance agency to make sure I was compensated for all damages. As a first time homeowner who...

DESCRIPTION OF WORK
Roof replacement

CATEGORY roofing

COST $7,700

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/02/2016

Services Offered

Commercial and residential roofing contractors. Asphalt/fiberglass composition shingles, clay and concrete tile, standing seam metal, single and multiply flat roofs.

Services Not Offered

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General Information

Free Estimates

Yes

Payment Options

Check, Visa, MasterCard, Discover

Senior Discount

Emergency Service

Yes

Warranties

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