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AC Electric

Electrical for Home Addition or Remodel Installation, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

Austin electrician in the area since 1984. Tx electrical contractor license # 20902. Accepts payments in cash, checks and credit cards via website. More information on our website: acelectricaustin.com.

Business highlights

Emergency services offered
41 years of experience

Services we offer

& home additions, Electrical services for new construction, aluminum wiring repair--copalum, electric vehicle charging stations, electrical panel rebuilds/upgrades., generator installations, light fixture installation, remodeling, rewiring, spa installs, whole house surge protectors

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
3%
2
3%
1
1%
Showing 1-25 of 156 reviews
John B.
Aug 2018
2.0
$1,600
Mike and Debbie were good to work with for the street to house electrical cable mast replacement. It ended there. I had a circuit breaker opening on a house circuit, indicating a short. Debbie said she'd pencil me in for a service call when they were in my area. Weeks passed. Then Debbie called to say her electrician would be driving by my house on Memorial Day and would make a service call. I waited all day, a no-show, without a courtesy call. Soon after, the stay cable supporting the mast had pulled out of the roof, leaving a hole in the roof and an unsupported mast. I called twice to get them to fix it and had no response. I can't recommend them.

Laura F.
Jan 2018
5.0
Yes, I recommend this pro
Perfect. He did a great job and had no problems with his service or the work product. Mike was very accomodating as my schedule changed and had great communication about the time and date for his service. He was professional, thorough, diligent in getting the job done. I also liked that he was friendly and kind. He did the work for the quoted price. I asked him to take a quick look at something else and he did without charge. He also gave me a few ideas about hot tub installation - totally out of his scope but he's just that kind of nice guy to help if he can. I strongly recommend Mike and will call him forever more if I ever need further electrical work.

Kelly T.
Dec 2016
5.0
Yes, I recommend this pro
$9,500
Their quote was quite a bit lower than the competition (by a few thousand dollars) but that didn't affect the work - their professionalism and work ethic was stellar. Work was performed on-time (only delay was from the city permit for the panel, not under their control). They went above and beyond to fix minor issues not covered in the original scope of work and were a pleasure to work with. Thanks, AC!

Gregory S.
Jun 2016
5.0
Yes, I recommend this pro
$300
The electrician lived in the area so that was handy. He was able to come after hours and did an excellent job. He had to come back with an outside receptacle cover but otherwise was able to fix everything on the first pass. We will certainly use AC Electric again in the future.
Response from AC Electric
"Hello there! Thank you for taking the time to review AC Electric. We are always glad to know that we have met or exceeded your expectations. Please do let us know when we can serve your electrical needs again in the future. Regards, Debi, for Mike Short and AC Electric "Serving the electrical needs of Central Texans for over 32 years""

John W.
Jun 2016
5.0
Yes, I recommend this pro
unknown
Response from AC Electric
"Thank you, Sir, for the positive review of the electrical work done for you by AC Electric. We appreciate you and your business, and look forward to helping you the next time you need an electrician. Sincerely, Debi for Mike Short at AC Electric "Quality With Integrity Since 1984""

Cory L.
Nov 2015
5.0
Yes, I recommend this pro
$585
unknown
Response from AC Electric
"Thank you so much for your words of affirmation, Sir…. we appreciate your business and that you took the time to review AC Electric on Angie's List. We always appreciate repeat business, and the word of mouth advertising that results from pleasing our customers. We look forward to working with you the next time you have an electrical project. Glad you are enjoying your LED laundry lights! Best Regards, Debi, for AC Electric Quality With Integrity Since 1984"

Kevin Z.
Nov 2015
5.0
Yes, I recommend this pro
$100
unknown
Response from AC Electric
"We appreciate your affirmative words, Dear Customer. Thanks for taking the time to review AC Electric and share how we were able to meet your expectations. Please do let us know when we can help you the next time you need an electrician. Thank you for your business. Regards, Debi, for Mike Short and AC Electric Meeting the electrical needs of Austin and Central Texas for over 30 years"

Alan J.
May 2015
5.0
Yes, I recommend this pro
$99
Excellent punctual service
Response from AC Electric
"Thank you Sir, for your excellent review of AC Electric's handling of your electrical issues. We are pleased to have satisfied your expectations and are glad that we were able to help. Please do let us know when we can help you in the future. We appreciate our Angie's List customers! Sincerely, Debi for AC Electric 512-444-9700 [email protected]"

Charles B.
Apr 2015
5.0
Yes, I recommend this pro
$99
The electrician arrived on time and I explained what I wanted. I had all the lights in place, minus the wiring. I also had the motion detector switches, they provided only the electrical work.  This was an Angie's Deal of two hours of labor for $99. The gentleman got that done within the time and I wished I had something else I needed done.  
He was courteous, explained to me what he did, or was doing and for the light switch that was acting up he explained that so I was reassured that I didn't have a wiring problem - the wire to the specific switch was not properly secured on one pole.
I would/will use them again.

Response from AC Electric
"Hello Mr. Customer— We SO appreciate your positive words regarding your experience with our company. AC Electric tries to meet our customers needs on every level you described, and we are very pleased that you were satisfied. We hope to have the opportunity to serve you again in the future. Appreciatively, Debi, for AC Electric Quality With Integrity Since 1984"

Darlene I.
Sep 2014
2.0
$2,250
I wanted to like this company. I had high expectations based on the reviews here. Something must have changed. A one day job took three weeks. One electrician called in sick and that brought the entire process to a stand still. When he returned to work, he started new jobs instead of finishing mine. Only after multiple follow up phone calls did I get someone out to finish the work. This company seems very unorganized and poorly managed. It seems like they bid on far more work than they are equipped to handle. I would not do business with them again.
Response from AC Electric
"Dear Ms. Customer— I am very sorry that you were not happy with AC Electric in every way. We hope you will accept our apologies for the things that did not go as either of us would have preferred. Thank you for helping us to see where we can improve our service…. we do not take these reviews lightly, but evaluate ourselves, our crews, our public persona, our relations with customers, and anything else that needs to be looked at closer when a negative review appears. I'm glad you were good with the price and the quality of our work. We hire good men to accomplish the work for us, and they do their best to make our customers happy. Being human is inconvenient at times as there are occasions when illness will keep them off the job. Our very busy calendar at this time means it causes a time-crunch that affects every customer and every tech who is assigned to that job. When they return to work they have to make up for days worth of missed work You were gracious to be patient, and we appreciate it. Ms. Customer, I respectfully point out that your job was never considered a one-day job… it had expanded well beyond the original scope of work by the time we were beginning. When the scope of the job grows, so does the time it takes to accomplish it. And, a good portion of the extra hours put into your job were spent to make sure you were pleased with the final result. Again, thank you for your input. We appreciate your business, and the opportunity to serve you and your family. Sincerely, Debi—for AC Electric Meeting the electrical needs of Central Texans for over 30 years"

James T.
Aug 2014
4.0
$2,400
The work was done fine.  Price seemed reasonable, compared to another estimate, but not a bargain, and first job was done fairly promptly.  That is when problems started.  I found it is a bad idea to try to communicate by email with Mike.  I thought he had agreed to do job 2, but when I talked to him about it while working on job 1 he did not remember it, and said that he got too many emails to remember them all.  (He uses email to send bills though.)  Anyway, he did the work on job 2, again reasonable seeming price, though I did not get other bids, and reasonably promptly done.  But then no final inspection for job 2.  Send emails, Mike says okay, nothing happens, more email, no inspection.  Finally I wise up and call office, and office manager gets it taken care of pronto.  Maybe partly my fault for not calling sooner, but still. . . .  Overall it was very frustrating.  I probably would not use AC Electric again, though I would not discourage someone else from using as long as they were careful to follow up on the phone and not rely on email.  Totally separately, unrelated to AC Electric, when you have a permitted job done, always check with the city to see it has passed final inspection - you can do it on their website - and don't just take a contractor's word for it.  It can be a real headache to reopen later.
Response from AC Electric
"Dear Mr. Customer— Thank you for taking the time to review AC Electric's work on your home. We are glad that you are satisfied with the completed project, especially as. Mike was willing to go the extra mile to reopen your expired permit. We would like to address your comments concerning the expired permit. During the process with project 2, we were all at the mercy of the inspectors at the City of Austin. Mike was told that the permit would be cleared; apparently the inspector was unable to do so in a timely manner—they are also extremely busy with all the building being done in Austin. When a contractor requests an inspection and that inspection passes code requirements, he rightly expects that the permit will be finalized. Unfortunately, in the case of your permit, this did not happen. Please accept our apology for any inconvenience caused by this delay. Your closing comments regarding the need for homeowners to be proactive in checking on permit status is absolutely correct. We appreciate you business, Sir. Thank you for calling on AC Electric for your projects. Sincerely, Debi—for AC Electric [removed hyperlink] Meeting the electrical needs of Central Texans for over 30 years!"

James C.
Aug 2014
5.0
Yes, I recommend this pro
$115
I had a very positive experience with AC Electric.  I was in need of an electrician because the plug on my dryer did not quite match the outlet that was in the wall.  When I called AC Electric, Debi was very courteous, asked all of the appropriate questions, and said that she would try to have someone come out to my house by the end of the day (a promise which she kept).  The technician (Troy) was excellent.  Not only was he very knowledgeable and efficient, but he was also very courteous and great to work with.  Indeed, after he finished putting in the outlet for my dryer, just as an afterthought, I asked him if he would mind moving a phone jack from one side of a wall to another.  Without hesitation, he went out to his truck to get the necessary tools and came back and did the job at no additional cost.  I will definitely contact AC Electric again the next time I am in need of an electrician!

Response from AC Electric
"Thank you, Dear Customer, for taking the time to review our work on your electrical project. We love knowing that we have been able to please our customers, and especially to hear compliments on our technicians' work. AC Electric employs very qualified men who share our concern for the needs of the customers. We appreciate your words of affirmation, as well as your business, and look forward to hearing back from you the next time you have an electrical issue. Regards, Debi—for AC Electric "Quality With Integrity Since 1984"

Cory L.
Aug 2014
5.0
Yes, I recommend this pro
$500
Father and son team of Barry and Bobby performed the work with a positive, professional attitude.  Very pleasant to deal with.  Their work is excellent, too.  Pricing is great.   I got 3 estimates through Angie's List and they came in with the best offer.  I would choose AC Electric again in a heart beat. 
The recessed lighting looks great.  We are preparing to move, and Barry even gave me a name of a guy who can do minor touchup work on any nicks in my walls.
Thank you AC Electric!  Thank you Barry and Bobby!
Response from AC Electric
"Thank YOU, Dear Sir, for the opportunity to serve your electrical needs. We love hearing that our crews have been able to complete the job more than just satisfactorily. We agree that Barry and Bobby are an asset to AC Electric. We are so glad you are happy with the results, and we hope it helps your house to sell. Please call us when you need our services in your new home. We appreciate your business! And thank you for taking the time to review our work for other Angie's List members. We appreciate our Angie's List customers SO much! Many Regards, Debi—for AC Electric "Quality With Integrity Since 1984""

Johnnie D.
Aug 2014
5.0
Yes, I recommend this pro
$450
it went very well.  They were professional, on time, and efficient.
Response from AC Electric
"Thank you, Dear Customer, for taking the time to review our work in your home. We always appreciate kind words of affirmation that resulted from AC Electric being able to meet your electrical needs. We hope to hear from you the next time you may have an electrical issue. Sincerely, Debi—for AC Electric Meeting the electrical needs of Central Texans for over 30 years!"

Wu Z.
Jun 2014
4.0
$119
unknown
Response from AC Electric
"Hello, Dear Customer— Thanks for the opportunity to explain what appeared to you to be careless work practices. Please be assured that our training included "how to work with live wires." Here is an explanation of what you might see when AC Electric technicians are in your home: We identify the current-carrying wire and insulate it for our safety as we work on problem areas. We also often leave the power on to test where the current is going. We are not putting ourselves in danger because we understand how electricity works and how to avoid harm. Other homeowners sometimes complain when we must turn their power off and they have to reset all their clocks and computers. We try not to inconvenience our customers as we take the time necessary to do the best job possible for them. We appreciate your concern for our safety. We also appreciate your trust in AC Electric to solve your electrical issue. Sincerely, Debi (with Mike's input), for AC Electric "Meeting the electrical needs of Central Texans for over 30 years.""

Mike N.
Jun 2014
5.0
Yes, I recommend this pro
It went great.
Response from AC Electric
"Dear Mr. Customer— We appreciate that you took the time to write this review for AC Electric—our Angie's List customers are the best! We are glad that you are happy with the electrical hookup for your new hot tub, and know you'll enjoy your spa for years to come. Thank you for your business. We look forward to helping you the next time you have an electrical need. Please keep our number handy: 512-444-9700, or email us at [email protected]. Sincerely, Debi, for AC Electric Meeting the electric needs of Central Texans for over 30 years!"

Richard S.
May 2014
5.0
Yes, I recommend this pro
Mike is a very knowledgeable and experienced and friendly electrician. He showed up promptly and fixed the problem in less than a half hour. His rates are more than fair. I will not hesitate to use him again and recommend him highly.
Response from AC Electric
"Thank you Dear Sir, for your kind words and for taking the time to write a review of AC Electric's service. Mike Short has been a licensed Master Electrician in the Austin area for well over 30 years now. His experience and knowledge have given him a reputation for being a problem solver in the trade. I'm glad he was able to solve your issue, and to arm you with a bit more knowledge for the next time a similar situation arises. We appreciate your business, and look forward to assisting you the next time you have an electrical need. Regards, Debi, for AC Electric "Quality With Integrity Since 1984""

James D.
May 2014
5.0
Yes, I recommend this pro
$110
Debbie was great on the phone and made lots of suggestions to try and help us fix the problem before costs would be incurred.  Troy was there in no time.  Super nice ad professional.  Explained the situation and how it needed to be resolved.
Response from AC Electric
"Hello Sir— Thanks so much for the glowing review—we appreciate it when customers are able take the time to tell others that we have met or exceeded their expectations. AC Electric aims to get to the heart of the electrical issue as quickly as possible and then solve that issue in the best and most economical way for the customer. Our techs are highly qualified to do their jobs well, so we are always glad to hear that they have done just that. We look forward to working with you on your next electrical project! Regards, Debi, for AC Electric acelectricaustin.com [email protected] "Quality With Integrity Since 1984""

Blake O.
May 2014
5.0
$90
unknown
Response from AC Electric
"Dear Mr. Customer— Thank you for taking the time to write a review on the work that AC Electric performed for you last year. We are so glad to have satisfactorily solved your issue. Please do keep our phone number (512-444-9700) handy for the next time you need an electrician. We appreciate your business. Yours Truly, Debi, for AC Electric aceiectricaustin.com [email protected] 512-444-9700"

Elliot L.
May 2014
5.0
Yes, I recommend this pro
$100
Mike came out on the day and time we scheduled.  He and his assistant went right to the problems and fixed them both.  He's a nice guy and he knows what he is doing.
Smart, courteous, punctual and the price was fair.  Thanks for the great service.
Response from AC Electric
"Dear Mr. Customer— We so appreciate that you took the time to write a review of our work and our crew. AC Electric strives to be the best possible at what we do, and like it when we can please our customers. Thank you for entrusting your electrical issues to us; we enjoyed meeting you and look forward to hearing from you the next time you need a quality electrician. Regards, Debi, for AC Electric [hyperlink removed] 512-444-9700 "Quality With Integrity Since 1984""

Karen D.
May 2014
5.0
Yes, I recommend this pro
He is great. would give him an A+++ rating. He came in and went straight to the problem. He installed a green light to outlet so that it will not overheat.
He told me to call him anytime I need him to.
Response from AC Electric
"Hello, Ms. Customer— We are so glad to have been able to satisfactorily fix the GFCI issue you were having. Our techs are trained to trouble-shoot quickly and get right to the root cause of the problem. We hope you will keep our contact information handy and let us help you again in the future if you ever have another electrical issue. Sincerely, Debi, for AC Electric, LLC [hyperlink removed] 512-444-9700 "Serving the electrical needs of Central Texans for over 30 years!""

CAROLYN B.
Apr 2014
5.0
Yes, I recommend this pro
$200
It went wonderful!  I called to schedule an appointment in the early afternoon and Mike agreed to come by that day.  He arrived on time.  He diagnosed the problems quickly and was able to fix everything.  Two light switches needing replacing and replaced a previously incorrectly installed GFI outlet plug.  I highly recommend this business!
Response from AC Electric
"Thank you, Ms. Customer, for this glowing and encouraging review of the electric work we performed for you recently. We are always happy when we can make our customers happy, and appreciate you for taking the time to say so. Please do let us know the next time you have a need for an electrical contractor. We look forward to serving you again in the future. Sincerely, Debi, for AC Electric 512-444–9700 / [email protected] "Quality With Integrity Since 1984""

Randy R.
Apr 2014
5.0
Yes, I recommend this pro
.
Response from AC Electric
"Thank you, Sir, for taking the time to review our work for you last year. We appreciate that you let us handle your electrical issues, and are glad you were satisfied with the service we were able to provide. Please do call us the next time you find yourself in need of a qualified electrical contractor. We will be glad to help you however we can. Regards, Debi, for AC Electric 512-444-9700 [email protected] acelectricaustin.com"

Lisa S.
Apr 2014
1.0
$99
It has been a while since I had him come out, but I do remember that I was not pleased. When he came over, the technician said that had bad knees and a back and I would have the get up into attic myself. He basically just stood in the bathroom and told me what to do while I installed the bathroom fan myself.  The service was not good and I paid for services that I ended up completing on my own. I would never use his service or Angie’s List again.
Response from AC Electric
"Hello, Ms. Customer— We were quite surprised to read your review of our service to you. Mike remembers coming to your home, and after reviewing the scope of the work (which required unexpected attic work), suggested that he would have to come back with one of our technicians at another date. He recalls that you offered to climb into the attic to help facilitate the installation, and even remembers that you were enthusiastic about it. His compliment to you was sincere when he called you "one of the handiest women he has ever known". We hope you have enjoyed having the new fan in your bathroom, and we certainly appreciated your business. Thank you for taking the time to review our service. Please accept our apologies for disappointing you. We appreciate our Angie's List customers tremendously. Sincerely, Debi—for AC Electric Quality With Integrity Since 1984 acelectricaustin.com [email protected] 512-444-9700"

Sharon C.
Apr 2014
3.0
$219
I was happy with the technician that initially came out.  He was very professional and easy to work with, and the end result of the job was good.  I was much less impressed when I interacted with the owner -- he was much colder and less professional!
Response from AC Electric
"Thank you, Ms. Customer, for taking the time to review our work for you two years ago. We appreciate your business, but even more, we appreciate your honest words. We need to know where we miss the mark, so thank you for helping us see that. We need to know what to work on in order to serve our customers to the best of our ability. We know that we can always find room for improvement. Sincerely, Debi for AC Electric Serving the electrical needs of Central Texans for over 30 years!"
...
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Licensing

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FAQ

AC Electric is currently rated 4.8 overall out of 5.

AC Electric accepts the following forms of payment: CreditCard

Yes, AC Electric offers free project estimates.

No, AC Electric does not offer eco-friendly accreditations.

No, AC Electric does not offer a senior discount.

Yes, AC Electric offers emergency services.

No, AC Electric does not offer warranties.