Founded 1984 • With Angi since September 2010
Service Provider Response
Hi, I first want to say happy holidays to every Angie's List member and management. Our job is to respond to our customers and serve them well. However, we as human-beings sometimes have issues (i.e. family, phone, car issues, etc.) and we cannot respond quickly. We offer free estimates and advice to the customers so they get the best experience. I take one job at a time and focus entirely on it. Whenever I work in a customer's home, I avoid speaking aloud and arranging different business on my phone. That is why, while I am working in a customer's home and receive a call, I respond via text message out of respect for the customer and their home. For Mr. [Member Name Removed], I received his call on 9/28/16 at 12:47pm. I responded, via text message, saying "Hello. Thank you or calling AAA Handyman Home Improvement. Sorry but I cannot help you. I wish you luck on the project." The reason we could not assist Mr. [Member Name Removed] at the time is because I had a family health emergency. We would like to thank Mr. [Member Name Removed] for calling us and I apologize for the miscommunication at the time. And with this I will look to improve communication. For all Angie's List customers, if your phone does not receive text message, please let us know in your message so we can properly communicate with you. Thank you all again and happy holidays.Service Provider Response
I appreciate all the customers of Angie's list and Angie's List itself. Everyone is a specialist with something, I am a handyman, specialized in drywall. I don't do plumbing and electrical work because I am not licensed. There is nothing with that. It is not fair for someone to rate us like that because we do not specialize in these areas of work. Good luck to this customer with her project, hopefully she gets someone who is licensed and can help her out.Health & Safety Measures
Angi Certified
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Angi Certified
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Angi Certified
2022 Super Service Award
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