Martin Locksmith

They made the key and it opens the all the door lock.

I selected Martin Locksmith after doing my homework, i.e. reading other reviews, and reaching out to this and other service providers for quotes. Martin Locksmith had the best quote, and was very prompt in replying to my e-mail queries. I brought in a blank key and a refurbished fob from carkeysfast.com which I purchased for $40. Martin Locksmith indicated they would be willing to cut and program the same with the caveat that I would be charged $54 whether the programming was successful or not. I chose to go with a refurbished unit instead of a brand new one because of cost ($145 whether you buy it from Nissan or the locksmith). I can’t recommend carkeysfast.com enough for refurbished key fobs and blanks, but I digress. They have very good reviews on eBay. Martin Locksmith did not require an appointment. I was in and out within 20 minutes. There were no issues with cutting and programming. The technician made sure that the key and fob worked before sending us on our way. I am very satisfied with this service provider, and would not hesitate to come back to them for future needs. If you prefer to have them to cut a brand new key and fob, they charge $191.97 ($145 for fob and blank, $35 for programming and cutting, and $11.97 tax). By way of comparison, a local Nissan dealership will charge you $25 more ($145 for fob, $60 for programming and cutting, and $11.97 tax).

We were so pleased at the prompt, courteous service we received from Martin Locksmith. The locksmith, Anthony Royse, knew exactly what to do to fix the broken door knob and had the right part on his truck. We would highly recommend him.

The locksmith was very professional, courteous and friendly. Did an awesome job in no time. Thank You

****Do not use......or get quote in writing before using Martin?s Locksmith***** My son lost his car keys on 12/22/15. I contacted Aaron?s Locksmith and he quoted me $185.00 for the high security Honda key with the service call, but said that he would not be to make it until the next day. I then contacted Martin Locksmith and spoke with Steve. He said that he would match Aaron?s price and be able to come out that night. Steve said that he did not have the high security key in stock but had the regular key. He said that he would do the high security key and regular key for a total of $285.00 and that he would order the high security key and that once he received it that he would have someone come back out to cut it. He sent a contracted locksmith, Calvin. Calvin stayed for about 15 minutes and then said that he had another call, but return the next day. On 12/23/2015, Calvin called me and advised me that the job was complete and to contact Steve to make the $285.00 payment. I contacted Steve, who then told me to call Tia at the office. I called Tia and she processed the payment for $285.00. I did not hear from Martin Locksmith in reference to the high security key that Steve was supposed to order, therefore, I contacted their offices. I was then told that the $285.00 was for the plain key. I advised Martin about our phone conversation. He said that he didn?t remember our conversation. He said that he would have Calvin, the contracted locksmith, contact me. Calvin called me and said that he had to repair the ignition clip, and the charge was $185.00. I advised him that I spoke with Steve initially and was quoted $285.00 for both keys. I was never advised that the ignition needed a clip to be repaired nor did I authorize my credit card to be charged for it. He then said that Steve never mentioned an additional key. I then spoke with Tia the office manager. She said that she was confused and really didn?t know what was going on. I explained everything. She then called me back and said that I could purchase the high security key for $100.00. I advised her that I would not pay an additional $100. I simply wanted what I paid for, and she declined. I am disputing $185.00 of the charge with my credit card company.

My mother locked herself out of the house in Arlington and I work in Dallas. I couldn't get home to let her in. I called Martin's and they said they would have someone out there in about 30 or 45 minutes, but they showed up much quicker. They got her in and provided 3 spare keys for a very reasonable price. The gentleman was kind, professional and knowledgeable. I will definitely use them again if I need to and will recommend them to everyone!

Lost my only key for my 2010 Mazda 3. Looked at some Mazda forums to see how much another key would cost and the overwhelming response was not to go to the dealership. Read a few reviews here for locksmiths and most were about the same. I thought Martin was as good as any. Set up and appointment for 2pm on a Saturday. Locksmith didn't show up until 4:30pm. I didn't really mind, I had things to do and they kept in contact with me on the phone to let me know they were still coming. It was a male/female team and they assured me I would be good to go in about 30 minutes. They made me two transponder keys and one key to unlock the door only, in the time they said. The two transponder keys and replacement key worked perfectly! They both apologized for being late and wanted to make sure I was completely satisfied. They also offered me some solutions for getting another FOB. They also provided me with a business card with my code numbers in case I needed another key. The day after on Sunday I was out in my car looking for a receipt and lo and behold there was my lost key stuck in between the seat and center console! My wife and I looked all over that car for the key too! Oh well, at least my wife and I have some replacement keys now. I'd recommend Martin Locksmith for replacement transponder keys. I'd recommend the male/female team that came out too, they were good. I had there names written down, but can't find that darn receipt!

Everything went as well as could be expected considering the locks they replaced were the original from when the house was built in the early 80's. The locks look great and work perfectly. A couple of months later I lockeed myself out of the house. I called Michael's and they came right out to the house and not only let me in, they checked all the locks with my new key. They were wonderful and would use them again.

I called in advance to ask if they could do it and gave them the make, model and year of the car and what I wanted. They said that they do it all the time for used car dealers and it wouldn't be a problem. I specifically asked them if they had the key in stock and they said they did since they do so many of them. I showed up shortly after they opened on Saturday morning. Glenn made the key, took my money and sent me on my way. When I got home, I wanted to verify that it worked. So I took the original key and moved it away from the car. I discovered that the replacement that was made didn't work at all. I went back and told Glenn it didn't work. He said he'd get to it as soon as he could but he had something to do ahead of mine. So I waited. Glenn eventually got around to it and messed around with it for over an hour. I missed another appointment I had but I figured it was worth it to be done with this. After over an hour, Glenn told me that the car must be "p***** off" because it wouldn't work and he had tried multiple new keys. He said I should go do some errands and drive the car for awhile and come back later in the afternoon after it had had a chance to calm down. I should have cut my losses at that point but I said I would. Later in the afternoon, I went back. They were very busy. The other guy working there, Steve, was going on and on about how busy they were, they hadn't even been able to take a lunch, they were being worked to death, etc... After a bit, Glenn tried again and still couldn't get it to work. He called a guy named Bert on the phone and, after a very short phone call, told me that he didn't have the right key and they could order one and have it there by Tuesday. I told him I'd wasted more then enough time with them and I'd like a refund. He processed the refund, never told me "thank you", "I'm sorry we wasted your time" or anything else. So I essentially wasted my Saturday because Martin's employees aren't as well trained as they should be. And they didn't have enough people in the store to handle the number of customers they had. Maybe if Bert was there he could have at least told me in the morning they didn't have the key in stock (in spite of the assurances I'd received when I called) and at least I wouldn't have wasted one of my weekend days. I ended up going to a different locksmith. While it was a bit more expensive than what Martin was going to charge me, I had a completely different experience and it was well worth the price differential! Having people working there that aren't qualified to do the work is bad enough, but not to even apologize after wasting my time is inexcusable. I'll never do business with them again.

The locksmith was there early, done quickly, and was completely professional. I would use them again without doubt.