Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Fortress Security

Home Security Systems, Home Automation, Electrical

About us

Fortress Security configures and installs customized business and home security systems. Installation is performed in most Texas cities, including Dallas, Fort Worth, Arlington, and Houston. Nationwide, we provide equipment for self-installation. All security systems are supported with 24-hour wireless monitoring services for crime, fire, and medical emergencies. REVIEWS: https://www.trustpilot.com/review/fortresssecurity.com

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Alarm system & security including wireless or structured wiring systems, certified installation, surveillance camera systems with remote access & viewing via desktop or mobile app, life safety sensors for fire & carbon monoxide detection, home automation controls to allow for smart home energy management. We customize for any building, from a small apartment to a large commercial building.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Abe P.
02/2010
1.0
home security systems
  + -1 more
I received a letter from them on May 12, 09 stating that they incorrectly charged from February 07 through May 09 and that I owed them an additional $307.80. In January 07, they installed a cell phone unit in my house and had my wife sign an contract extension which included raising the rates. I called them immediately and stated that they did not inform me of the rate increase and that I did not want the cell unit. They agree to continue to let me pay the $27.99 and their invoices since then only charged me $27.99. When I received the letter in May stating that I owe them an additional $307.80 and I called them and informed of this verbal agreement. They had no record of this even though their invoices clearly reflect the agreed upon rate. Their own invoices clearly reflect the $27.99 from February 07 till April 09. They then offered to waive this fee if I agreed to an additional 5 year contract with them which I refused since I felt like I was being blackmailed into a contract extension. I then received another letter from Fortress on August 28th stating that I now owe them $1060.01. They never sent me monthly statements for June, July and August. They stated that I now owe them late fees, interest and default fee which brought the balance to $1060.01 from the previous $307.80. They then turned this over to Partners Financial for debt collection who now state that I owe them $1559.73 I would not recommend anyone do business with a company with such shady tactics
Description of Work: Monthly monitoring of alarm services from 2006-2009

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$700

    Contact information

    2000 E Randol Mill Rd Ste 611, Arlington, TX 76011

    www.fortresssecurity.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 12:00 AM
    Tuesday:
    8:00 AM - 12:00 AM
    Wednesday:
    8:00 AM - 12:00 AM
    Thursday:
    8:00 AM - 12:00 AM
    Friday:
    8:00 AM - 12:00 AM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation,
    Electrical

    FAQ

    Fortress Security is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 12:00 AM

    Tuesday: 8:00 AM - 12:00 AM

    Wednesday: 8:00 AM - 12:00 AM

    Thursday: 8:00 AM - 12:00 AM

    Friday: 8:00 AM - 12:00 AM

    Saturday: Closed

    Fortress Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Fortress Security offers free project estimates.
    No, Fortress Security does not offer eco-friendly accreditations.
    No, Fortress Security does not offer a senior discount.
    Yes, Fortress Security offers emergency services.
    Yes, Fortress Security offers warranties.
    Fortress Security offers the following services: Alarm system & security including wireless or structured wiring systems, certified installation, surveillance camera systems with remote access & viewing via desktop or mobile app, life safety sensors for fire & carbon monoxide detection, home automation controls to allow for smart home energy management. We customize for any building, from a small apartment to a large commercial building.

    Contact information

    2000 E Randol Mill Rd Ste 611, Arlington, TX 76011

    www.fortresssecurity.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 12:00 AM
    Tuesday:
    8:00 AM - 12:00 AM
    Wednesday:
    8:00 AM - 12:00 AM
    Thursday:
    8:00 AM - 12:00 AM
    Friday:
    8:00 AM - 12:00 AM
    Saturday:
    Closed