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FIRST TEXAS HOMES

Homebuilders

Reviews

2.43 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
33%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
2.4
value
2.4
professionalism
2.4
responsiveness
2.4
punctuality
2.8
Showing 1-3 of 3 reviews

Hamza T.
05/2024
1.0
home builders
  + -1 more
My Nightmare with First Texas Homes: A Cautionary Tale My experience with First Texas Homes has been a tumultuous journey filled with frustration and disappointment, serving as a dire warning to anyone considering working with this company. First Texas Homes operates with a heavy hand, withholding vital information and asserting dominance over customers. Ken Goodson's response to a simple inquiry about a closing date was shockingly hostile and utterly unprofessional. His abrasive language and unwarranted attacks epitomize the disdainful attitude this company has towards its customers. Here's Ken's email: XXXXX, Okay, I am going to be as nice to you as possible. YOU sir....need to figure this out, First Texas Homes makes the rules NOT you and you and your brother need to get this out of your head. I am not sure who put all this in your head, but First Texas Homes is in charge, not YOU or your brother, or your father. Let me know what works best and get back to me asap. Thank you sir. Ken Upon closing, I was greeted with a laundry list of defects that should have been addressed long before. These included: * Over 80 wood-look tiles (1x5ft) requiring replacement on the first floor * Raised tiles in all bathrooms floors and/or bath needing replacement * Entire first floor requiring regrouting * Numerous drywall seams and cracks * Kitchen cabinets needing extensive sanding and repainting * Missing window sill and improperly installed window * Flooring on the upper level requiring proper nailing * Widespread paint issues throughout the house * Dent in the cabinet under the kitchen island These issues illustrate First Texas Homes' complete disregard for delivering a quality product and their utter lack of accountability. The unprofessionalism displayed by the team at First Texas Homes is utterly appalling. Luke Beltringer's outburst, yelling at me in my own home, was the pinnacle of disrespect. Their behavior reflects a pattern of gaslighting, where customers' frustrations are dismissed and manipulated to make them feel in the wrong. Kathy Provenance's leadership--or lack thereof--has led to a cesspool of incompetence and disregard for customer well-being.
Description of Work: Alot of things around the house. If I wasn't on them they would have never cared enough to get things right. They bully people into closing the house. YOU all should be ashamed of yourselves.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


brian M.
01/2013
1.0
home builders
  + -1 more
Terrible.
Description of Work: Do not buy from this company. They sell horrible new homes and do not honor warranties. Their short cuts have cost me over $10000 to date. Do not do business with at all.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75,000

Lee C.
05/2004
4.0
home builders
  + -1 more
WARRANTY WORK HAS BEEN COMPLETED IN A TIMELY MANNER. THERE HAVE BEEN NO MAJOR PROBLEMS WITH THE HOUSE.
Description of Work: NEW HOME BUILT.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$220,000

    Contact information

    2221 E LAMAR BLVD STE 960, Arlington, TX 76006

    www.firsttexashomes.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Homebuilders

    FAQ

    FIRST TEXAS HOMES is currently rated 2.4 overall out of 5.
    No, FIRST TEXAS HOMES does not offer free project estimates.
    No, FIRST TEXAS HOMES does not offer eco-friendly accreditations.
    No, FIRST TEXAS HOMES does not offer a senior discount.
    No, FIRST TEXAS HOMES does not offer emergency services.
    No, FIRST TEXAS HOMES does not offer warranties.

    Contact information

    2221 E LAMAR BLVD STE 960, Arlington, TX 76006

    www.firsttexashomes.com