D Bassett Roofing & Repair

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Don Bassett and his crew were on site as promised. All the siding on the chimney was removed and the frame was inspected for further damage. Everything was okay so the siding was replaced with smart board. All corner trim was also replaced. Necessary areas were caulked and painted. The crew stayed after dark in order to make sure that the job was completed and all debris was removed. I would not hesitate to use Don Bassett Roofing in the future.

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.The entire process went very well, beginning with the initial visit and quote for the job. Due to the rain, they could not begin as early as they wanted to but did arrive and worked diligently until the job was complete.  Very nice people to work with and we plan to use them again.

Repaired all of the errors that the original installer made and totally sealed the two skylights.  Neither  has leaked through the heavy thunder storms that we have had in the last month.

Because of his prompt service, D. Bassett saved me from having to make more expensive repairs inside my house. The leak was fixed, just in time for the crazy amount of rain we are getting. He also gave us good advice on maintaining our roof.

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No problems.  We had used them before to do various shingle repair after wind/thunderstorms.  The roof finally hit it's useful life and needed to be replaced.  D. Bassett worked with us on a manageable cost and did not try to oversell us.  Explained the difference options etc.  Would recommend them.

Team was available very quickly to repair the damage from the storm.  Showed up early, worked late and got the roof done in a day and a half.  Separate contractor showed up the following week to do the gutters.  They did good work and I would use them again.

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I called Mr. Bassett on Monday to have my roof repaired ASAP before predicted rainstorms on Thursday and Friday.
He called Tuesday and scheduled the repair on Wednesday at 9:00 AM.
The Technician arrived on time and went straight to work.  He replaced all the damaged shingles and sealed the
flashing around the new gas vent.
The repair was seamless and blends in perfectly with the existing roof shingles.
The technician was professional and courteous,  They cleaned up all debris and even hauled away the old vent.
They were finished by 10:00 AM.

D Bassett Roofing contract out the work to Replace Gutters to another company, they came out did the work in a timely manner, good job, very professional.

They came out the very next day after I called and made the minor repair to our roof as promised and billed me later. It was so convenient! I was told by my realtor it was hard to find companies that would do minor repairs but they never questioned the size of the job.

Don Bassett is a first-rate, honest owner/manager of great integrity.  He is determined to accommodate all requests with high quality work in a timely manner at a very reasonable price.  His employees are committed in maintaining his high standards.  The quality of workmanship and products is excellent.  I am very happy and satisfied with this job, and unreservedly recommend this company.

All work complete - great job!

Mr. Bassett did exactly what I asked him to do.  He showed up when he said he would.  He provided advice when I needed it.  He completed the job quickly for half of the price of the next lowest bidder and I got 3 bids.
I trust him to do all my roofing repair work and would recommend him.

This company had done some repairs for me and when a discovered an additional problem I called them again. As before, as soon as Martin completed the estimate, we scheduled the repair. He arrived at the time promised and completed the repairs. The company always promptly schedules and are always professional.  The estimate given was the price charged.  They do good work and I will use them again for any roofing needs.

Great! The repair was done on time... time will tell if it will resist the next big rain storm but I am confident that if the work was as good the interaction it should be superb.

Great!

I called requesting 3 estimates and decided to go with Bassett. The price they gave me and the work to be performed was virtually the same as others I received. The gentleman who came out, provided the estimate, and did the repairs was Martin. He was very polite and professional. He explained the problems he found and how he would repair them. I did have additional questions and called him back, he was available and discussed it with me.  He was able to schedule the work quickly. He arrived at the time to do the work as promised. The price he quoted was what was charged. I will hire this company in the future if needed.

Don Bassett has been my roofer for almost 20 years. His firm first roofed a condo I owned in Arlington in 1995, and has roofed my home in Hurst in 2005. The house in Hurst had a 30 year, top of the line composition roof laid over 3 layers of wood shingles and no underlayment.  The roof had sustained hail damage. Don's company worked with the insurance company to install a comprable roof, as well as install the base for the new composition shingles.  The recommended ridge vents which have worked out extremely well. 
A few years after the new roof was put on, I heard water dripping into our fireplace. I called Don Bassett, they came out very quickly, found where some flashing had come loose, and repaired it the same day they came out.
I have referred Don to my family and he was honest with them that they did not need a roof installed at that time.  His firm has shown honestly and integrity in their dealings with me.

They did a thorough job. There was some miscommunication at the beginning, but they were quick about making everything right. They gave me a small discount because of the mistake and the rest of the job went smoothly. Overall I was pleased with the job and the company.

They were quick to contact us for the estimate, and the estimate included an inspection of the whole roof, which found things our home inspector missed. They identified the spots that were causing our problems, and gave a very fair estimate. The job was scheduled to start within two days of the estimate, and they arrived on time. Prices were very reasonable, and the repairman was done in a very short time. Overall, great experience.