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BaHa Pools & Repairs

Founded 1996 • With Angi since June 2012

2.0

(1) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered
Bonded
Insured
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Description

We are a family owned pool company. My wonderful wife Halie Alaniz handles our office work, billing, inventory, etc. I handle all repairs, full-service cleanings, installs, bids, etc. Our company name originated from our beautiful kiddos. (Bailey and Hannah Alaniz) (My Background)- I worked for Claffey Pools out of Southlake, TX for almost 7 yrs. They were great to work for but I just was not getting anywhere. So it was time to go on my own. I worked for wonderful people, I met wonderful people, I felt like I did wonderful things for the company, and they did wonderful things for me. It was just time to move on. One great thing I received during my time there was my Texas Residential Appliance Installers License - #230006. So you may feel at ease knowing you are getting a licensed technician to work on your pool equipment. Our company is based on the belief that our customers' needs are of the utmost importance. Our family is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry....

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Verified Reviews

A few reviews for this pro...
2.0

08/21/2021


Alvin K.

Initially everything progressed okay even though there were several weeks delay in getting the job started and near completion. Eventually the plumbing was all done and could not get Brian out to finish the electrical. That continued until my wife insisted we look for an electrician to finish the job. Hired an electrician for the same quoted amount as Brian's quote and so that was fine until the booster pump stopped working. Brian did not stand behind the work and job of the booster pump claiming the electrician wired it incorrectly. Brian would not come out to look at the wiring job or attempt to resolve the issue. When requesting a warranty claim for the booster pump, Brian became very defensive. Filed warranty claim directly with manufacturer. When warranty repair man showed up, he identified the fact of the booster pump not being new (no serial number on the Volute side of the pump and bolts in the volute were not factory issue). Secondly, the motor did not have a bonding lug indicating it also was not new OR had been refurbished. In any case, the manufacturer would not replace the pump under warranty. Brian has become 100% non-reponsive even after I ordered and received a new pump and requested his assistance with the install. Beyond this obvious warranty issue of the BaHa Pools installation work, there was a punch list of unfinished items that Brian never came back to complete: 1) Backwash line not connected/plumbed in any way; 2) Water temperature sensor not installed; 3) Automation system not programmed. Very disappointed in what initially looked like a high quality installation by a very qualified professional. Can anyone share how to file an official warranty claim? Thanks for any support.

Description of Work
Complete pool equipment installation.

Category pool cleaners,swimming pools

    BaHa Pools & Repairs

    Founded 1996 • With Angi since June 2012

    2.0

    (1) Verified Reviews

    Business Details

    Phone Number

    Address

    2006 Alan A Dale Rd.

    Arlington, TX 76013

    Services Offered

    BaHa Pools offers Full-Service monthly cleanings, New Equipment Installs, Repairs, Remodeling/Re-plasters, Pool School, Filter Cleans, Plumbing and Electrical work on Pool Equipment, Tile Work, Spa Spillway Repair, Re-Grouting and Mastic/Deck-O-Seal.

    Services Not Offered

    We currently do not offer New Pool Installs or Outdoor Living/Kitchens, etc..

    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Discover, PayPal
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Will Depend On Equipment Purchased