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A-Ward Custom Installations

About us

A-Ward Custom Installations, dba A-Ward Tile, Inc., is a family-owned installation service company. We specialize in the installation of all types of flooring, tub to shower conversions, custom showers, kitchen backsplashes & countertops, and more. We pride ourselves on our craftsmanship and making sure you have a wonderful installation experience, and we're dedicated to providing quality installation services to beautify your home and provide you with years of enjoyment. We partner with several conveniently located retail stores throughout the metroplex who are happy to provide the quality products of your choosing. We are insured and EPA certified for your peace of mind. We're a cut above the rest! As our late founder, Gil Ward liked to say, we are “competitive as heck” and that is still true after over 30 years of excellent service in the DFW area of Texas.

Business highlights

28 years of experience

Services we offer

All flooring installation including ceramic tile and natural stone, and cork. We install ceramic tile and natural stone installation on porches and patios, backsplash, carpet, complete shower and tub surround tear out and installation, counter top & fireplace fronts., glass enclosures, laminate, plumbing, vinyl plank, wood

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.928 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
4%
1
0%
Showing 1-25 of 28 reviews
Deanne M.
Jun 2019
5.0
Yes, I recommend this pro
$20,000
I couldn't have asked for a more beautiful job to be done! The workers were professional, on time and cleaned up after themselves! They went above and beyond my expectations. They were extremely patient and professional when I was feeling overwhelmed :)
Response from A-Ward Custom Installations
"We are so excited you had a great experience! Thank you for selecting us to handle your flooring project, it was a challenging installation that took time and great effort to make correct. We certainly appreciate your business and thank you for the great review. Please keep us in mind for any future flooring, kitchen, or bath needs that you may have."

Anne W.
Apr 2019
5.0
Yes, I recommend this pro
From start to finish, the job was well done. The installer was courteous and professional. He covered the floor from project to front door each day of the job, even though the second day was only grout. He said he wanted to protect our floors. The job turned out beautiful. The management handled payment via email, which is super convenient. We would highly recommend and use again!

Amanda R.
Mar 2019
5.0
Yes, I recommend this pro
They showed up on time exactly when they said they would. Fast, professional, clean and perfect quality. I could not ask for anything better. This is our second experience with A-Ward and I have no complaints.

William S.
Jul 2016
2.0
Yes, I recommend this pro
Award tile sent out another two guys to install a tile backsplash and they took down all my trim work under and around the cabinets in my kitchen. Award has not returned in almost 3 months to put it back despite several calls.

Gregory S.
Mar 2016
5.0
Yes, I recommend this pro
$5,000
A-Ward was subbed by KAT Fabricators (see separate review) for our kitchen remodel.  My first conversation with A-Ward (Larry) was a few days after we met with KAT.  Larry was very knowledgeable, professional and courteous.  Larry asked a few questions about the job and then sent over his final proposal. We had another bid that was far more expensive so of course we went with A-Ward. We bought the backsplash tile and floor tile on our own. My wife had created a backsplash design that she wanted behind the cooktop. The morning A-Ward arrived they reviewed it and got to work. Anyone who has done a kitchen remodel knows how dirty the floor demo is but A-Ward took as much care as possible to keep the mess to a minimum. The new countertops had previously been installed and after 5 days, we had a beautiful newly remodeled kitchen. The tile work done by A-Ward was top notch and the installers were extremely punctual, professional and courteous. I would highly recommend A-Ward for your next tile or flooring work.

Nancy S.
Nov 2015
5.0
Yes, I recommend this pro
$600
I purchased the tiles for my backsplash through Home Depot.  A-Ward is the company that installs tiles for Home Depot in my area.  Once the tiles and grout were in stock the company scheduled the installation.  They called me on a Friday and the tiles were installed the following Monday.  The installer was professional and performed the installation with great attention to detail.  I could not have asked for a better job.  It is always nice when an installation is quick, professional and painless.  Thank you for making my new backsplash an outstanding experience.  :)

JOYCE W.
Nov 2014
5.0
Yes, I recommend this pro
$3,000
Excellent job. We had another contractor bid the job with a designer picking the tile. A-Ward came in at half the price and was able to get us a discount on the designer's tile selection. The Crew was very professional, skilled and the job was completed in 3 days. They stayed late to make sure the schedule was on time. Communication was great through out the whole project.

Nancy R.
Oct 2014
5.0
Yes, I recommend this pro
$1,200
I was very pleased with the service they performed. Luke with A-Ward Custom Installations was very knowledgeable and in contact with me throughout the whole job. The tile men and plumber were very prompt, professional, clean and did excellent work! I just love the job they did and will use them again for the remaining bathroom upgrades I plan on doing next month.

Tom E.
Mar 2014
5.0
Yes, I recommend this pro
$1,200

Both workers came every day (all three of them) on time and ready to work.  They were very polite, professional and competent.


This is the 5th or 6th time we have used A-Ward and everyone they have sent has the same characteristics.  Needless to say, we are VERY please with their work (carpet, tile and parquet installations).



Jeffery S.
Jan 2014
5.0
Yes, I recommend this pro
$1,700

The work was performed timely and professionally as follows: Removed existing vinyl flooring. Scraped subfloor to remove existing adhesive and mastic. Removed toilet and wax ring. Installed hardy backer board subflooring. Removed wall tiles in tub surround and installed new tub fixtures and trim kit. Laid 100 sq ft of porcelain tile using fusion grout.Rolled and tucked carpet in 3 doorways. Caulked around tub. Replaced wax seal ring and reseated toilet.

Their work was exemplary. You can't go wrong with these guys.






David L.
May 2013
5.0
Yes, I recommend this pro
$5,000
This is the second job A-Ward has done at my house and both were good experiences. The quality of the work was good and the craftsmen were very easy to work with and respectful of my home

Gretchen G.
Jan 2013
5.0
Yes, I recommend this pro
$1,000
The tile was removed, new tile laid and then the baseboards were installed. Augustine and Alex did a wonderful job of both and cleaned up the mess afterwards. They were polite and professional and I definitely recommend them.

Gene B.
Jan 2013
5.0
Yes, I recommend this pro
$1,335
It's a pretty grueling job and the installers did pretty much three days of good, solid hard work with the removal of the o-rings that we had in our kitchen and our spare bathroom; one day putting down the tiles and then the second day grouting and cleaning. It was a well done installation. The guys were quite expert at the task and we could find no flaw in their work. We asked that the tiles be installed diagonally rather than rectangular and it turned out to be a rather attractive finished product. So my wife and I are both very pleased with the selection that we made and the fact that Home Depot was able to get it for us and with the installers, the subcontractors, two very respectful and professional installers did a great job. If I were to buy flooring from Home Depot again, I'd ask for A-Ward, and if I were to buy flooring on my own, I'd give A-Ward a call.

ROBERT O.
Nov 2012
5.0
Yes, I recommend this pro
$300
They showed up on time and were very professional.  The work that they did was outstanding.  It was very neat.  They are accomodating to how I wanted things done.  They cleaned up after themselves so well that you could not even tell they were there.  They were just fantastic.

Mary D.
Oct 2012
5.0
Yes, I recommend this pro
$1,450
Award Custom Installations has been a Home Depot service provider in this area for 20 years. I felt fortunate to have chosen them by myself on Angies List. Olvin has been installing tile for fourteen years and he and Cesar did really beautiful installations on the porcelain tile and the travertine backsplash. They both worked in a professional and focused manner for two whole days, then returned to provide the sealer and caulk to the backsplash 5 days later, after grout had dried thoroughly.
Their work was nothing short of a transformation to this property and we feel their contribution has added a great deal of value to our home. Award Custom Installations is the go-to company for tile work in our area. Do not hesitate to call Brandon and/or Luke for any tile-related remodeling you may need. We would like to have hardwood floors here someday and would not hesitate to ask Award Custom Installations to assist when we are ready.

Sharon B.
Jul 2012
5.0
Yes, I recommend this pro
$4,000

A +++++++ Smooth, easy, and cheerful installation, with daily followups from the Office to ensure my satisfaction.Great Company.

Linda V.
Jul 2012
5.0
Yes, I recommend this pro
unknown

Willie G.
May 2012
5.0
Yes, I recommend this pro
They young man the sent over to do my tile has excellent customer service. He kept asking me if I had any questions while he was laying the tile.

Robert G.
Apr 2012
5.0
Yes, I recommend this pro
$590
Without any complications - very easy and beautiful work! A pleasure to do business with.

Joella F.
Apr 2012
5.0
Yes, I recommend this pro
.Luke is the one that is putting on all my tile and he is just wonderful.

Robert C.
Mar 2012
5.0
Yes, I recommend this pro
$275
Talking with Brandon at the A-Ward office and with Olvin when he came to our home to do the work was like meeting old friends again. The people at A-Ward are very professional, courteous, friendly, and best of all, very proud to do a good job. It must be a very enjoyable place to work.

When Olvin and his assistant came in our front door, they placed plastic booties over their shoes to avoid tracking anything into the house. (My wife probably wishes I would do that!) When they finished their job in the bathroom, there was not a sign that they had been there. No drips, no dust, no debris.

I run a webpage where I voice my opinion about stuff. My pen-name is and quot;Grumpyand quot; - I'm not easy to please.

I am very pleased with A-Ward. I've used them before, I'll use them again.

Jeff L.
Feb 2012
5.0
Yes, I recommend this pro
$325
We had some water damage in our pantry and had to remove the linoleum flooring...3 years later, we had kitchen upgrades done to the backsplash done by A-Ward, but at the time we could not find the original tile our fooring was covered with. After much research, we made a decision. We sent photos of the to the A-Ward Team and they gave us some guidence based on the space and our expectations. With 3 original tiles left, there had to be a transition made between the old flooring and the new. They did such a great job. Due to the design we had to pay extra from the minium costs charged, but it was well worth it.

Camille P.
Nov 2011
5.0
Yes, I recommend this pro
$650
I highly recommend this company. They have done high quality work for us at two homes. When there was a problem with a few places in the backsplash, they re-did the job to make sure it was correct. You won't be disappointed with their professionalism, price and results.

Jeff L.
Aug 2011
5.0
Yes, I recommend this pro
$1,700
The company was very patient and detailed in their removal and installation of the tile.

Carla S.
May 2011
5.0
Yes, I recommend this pro
$5,000
The work turned out very good. I am very pleased with them and I enjoyed working with them. Everything turned out well.
Showing 1-25 of 28

Licensing

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FAQ

A-Ward Custom Installations is currently rated 4.9 overall out of 5.

A-Ward Custom Installations accepts the following forms of payment: CreditCard

Yes, A-Ward Custom Installations offers free project estimates.

No, A-Ward Custom Installations does not offer eco-friendly accreditations.

No, A-Ward Custom Installations does not offer a senior discount.

No, A-Ward Custom Installations does not offer emergency services.

No, A-Ward Custom Installations does not offer warranties.