We had a disappointing experience with Phil's Fine Furniture and Cabinetry (PFFC). We hired them to design and install garage cabinets, paying a $2,175 deposit on 11/2/2024. After the deposit, PFFC was to provide drawings for review and final signoff before production started. Despite follow-ups, no drawings were delivered. Shallon Beckman, the manager, promised drawings multiple times but failed to deliver. We canceled on 11/26/2024 and were assured a refund within weeks. Despite reminders, no refund has been issued. As of this review, PFFC has been ghosting us and has not refunded our money. We will now pursue legal action. Previously, we hired PFFC for an in-wall unit and barn doors. Both were poorly crafted, requiring multiple corrections. Issues included a burnt electrical outlet, misdrilled handle holes, wrong materials, and poor staining. For barn doors, they left gaps, used uneven painting, and required us to buy missing hardware.
Description of Work: We hired Phil's Fine Furniture and Cabinetry (PFFC) to design and install custom garage cabinets. The scope of work included providing 3D drawings for review and final approval before production, followed by the fabrication and installation of upper and lower cabinets in the garage. The project was intended to create an organized, functional storage solution with a high-quality finish. Unfortunately, the work never progressed beyond the deposit stage, as PFFC failed to provide the required drawings, causing us to cancel the project and request a refund, which has not been issued to date.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$11,300
Dave H.
03/2017
5.0
custom cabinets, home remodeling
 + 0 more
Phillip took my design and made it a reality. The final product provided is fantastic, which included custom cabinetry and wainscoting. Phillip himself is enjoyable to work with.
Description of Work: A complete master bathroom remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$5,000
Beth P.
11/2013
5.0
custom cabinets
 + -1 more
Phil's Fine Cabinetry custom built our kitchen cabinets for our kitchen renovation. Phil prepared a fantastic computer model of the design and was very helpful with wood types and stains. We are so happy with our beautiful cabinets and drawers! Our only complaint is that he didn't have them installed in time for the counter top measurements, which put us a little behind, but overall, we were very satisfied and would definitely recommend him!
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Service Categories
Cabinet Making,
Kitchen and Bath Remodeling,
Cabinet Refacing and Refinishing,
Furniture - Sales
FAQ
Phil's Fine Cabinetry is currently rated 3.7 overall out of 5.
No, Phil's Fine Cabinetry does not offer free project estimates.
No, Phil's Fine Cabinetry does not offer eco-friendly accreditations.
No, Phil's Fine Cabinetry does not offer a senior discount.
No, Phil's Fine Cabinetry does not offer emergency services.
No, Phil's Fine Cabinetry does not offer warranties.