Scottco
About us
Heating, air, plumbing and electrical service provider serving Amarillo, TX and surrounding areas since 1972
Business highlights
Services we offer
Residential and commercial heating, air conditioning, electrical, maintenance and replacement., plumbing and drain cleaning repair
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
50% | ||
11% | ||
21% | ||
4% | ||
14% |
"[Member Name Removed], We appreciate your business and thank you for taking the time to give us review!"
"We are so glad we could help you in your time of need. We understand things happen on the weekend too."
"We are so glad we could fix that faucet for you. We take pride in our work and in taking care of our customers. Thank you for letting us know that you are pleased with our service!"
"Thank you for allowing us to show you all the possible fixes and choosing the option that worked best for you. We are happy to help anytime!"
Did not get problem fixed, had to call back a couple of time. Finally had to call another company.
"We are terribly sorry and regret we could not fix the issue with your thermostat. Thank-you for being dedicated to us and giving us a call to come back out to look at it again. We hope you eventually got your thermostat fixed. We have sent you a coupon in the mail so if in the future anything else goes wrong, whether it be with your Plumbing or Electrical systems, it would be an honor and a privilege to come to your home and fix the problem. Thank you for again for choosing Scottco."
"Thank you so much for your feedback! We are overjoyed that we could satisfy your electrical needs."
Air conditional not working.. Came out on a Saturday evening. Reset circuit breaker and air conditional came on. Technician said circuit breaker must be weak and scheduled electrician to replace circuit breaker on Tue. After electrician replaced circuit breaker, they testing amps drawn on starting of air conditional which seemed high. Call an air conditional repairman who came and replace the coil, said air compressor was probably going bad, and to call if problem circuit breaker kept tripping. Circuit breaker kept tripping. Called end and they ordered a new compressor. A week later the new compressor was installed and problem fixed. During this period, I would have to reset the circuit breaker and the air conditional would work for couple of cycles before I has to reset again.
"Thank you for your loyalty as a customer! We would like to apologize for the inconvenience of waiting for the parts to come in. We are grateful for your time and your business."
"We would like to apologize for the disappointment you experienced. We really appreciate the feedback and will use it for future training. Unfortunately to provide the quality our customers have come to expect from Scottco, we only use quality products that we know will outlast the cheaper imitations. As a valued customer, we do hope that in the future you will let us know if we can help you."
A few days later we received the quote which was less than I was hoping it would be. I accepted the quote and scheduled the work. When the crews arrived to perform the work, they had all of the supplies they needed and had already obtained the required permits from the city. The two crews worked for two days in temperatures that were below freezing. They were very professional, friendly and courteous. The work was finished ahead of schedule. We are extremely happy with our new units.
Licensing
State Contractor License Requirements
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