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Mr. Rooter Plumbing Of Amarillo

4.8(
62
)
Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace,

About us

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

Business highlights

Emergency services offered
42 years of experience

Services we offer

Residential and commercial plumbing & drain cleaning including faucets, and hydrostatic/static testing., bath sinks, clogged drains, garbage disposals, gas vents, kitchen sinks, pipe repair, sewer/water/gas service lines, toilets, video inspections & repairs, water heaters, water softeners

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.862 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
13%
3
2%
2
0%
1
0%
Write a review

Filter reviews by service

Showing 1-25 of 62 reviews
Randy S.
Jul 2025
5.0
Drain Line Breakage - Camera Locate
We had a sewer drain issue that my 50ft manual feed snake would not clear. Since purchasing the house 32 years ago the only cleanout I knew of was 2" cast iron outside wall at the origin point of the drain system at the kitchen. I talked with several plumbing companies, most them wanted to re-attempt snaking, which I had already done twice with no result. If that didn't work then they would use the hydro jet high-pressure washer to attempt to clear. Our house being 60+ years old I did not want to risk the hydro-jetting, which could severely damage the piping under the slab, until the line was cleared. What I really needed was to know if I had a cleanout on the main sewer line where it exits the house and those companies wanted a additional large sum of money to use a camera with a locating sensor only after the line was cleared and flowing. We had used Mr Rooter in the past (before purchasing the 50' snake machine) so I called and asked them to have their most experienced tech call me
Norman B.
May 2020
4.0
Yes, I recommend this pro
$182
Plumber called me before heading to site, the company sent me his pic and a short bio which I appreciated. He showed up a bit early, identified himself and quickly assessed the problem and had it resolved in less than an hour. It's been a while since I hired a plumber but price seemed high but he did offer me a military discount which made me happy! Thank you!
David P.
Apr 2020
5.0
Yes, I recommend this pro
$500
Great. He got here early and did a wonderful job.
Jackie Y.
Mar 2020
4.0
Yes, I recommend this pro
$249
The tech was able to run the snake through and clear the line where it could flow like was suppose. He also showed me something to pour down the sinks to keep it flowing.
Doris M.
Feb 2020
5.0
Yes, I recommend this pro
After two other plumbing companies failed to fix the problem, Mr. Rooter successfully fixed it at a cost I felt was fair. I would recommend Mr. Rooter Plumbing any time!
Response from Mr. Rooter Plumbing Of Amarillo

"Thank you for the review Ms. [Member Name Removed]!! We are so glad we were able to get your needs addressed and fixed. Thank you for your business!"

,mlchael K.
Dec 2018
5.0
Yes, I recommend this pro
From the initial contact to the end of the project everything went perfectly. The initial phone contact was very reassuring, friendly and professional. Larry the technician was great, analyzed the problem and proposed solutions. The job was very well done and he cleaned after he finished the work..I would highly recommend this company.
Response from Mr. Rooter Plumbing Of Amarillo

"Dear Mr. [Member Name Removed], Thank you so much for taking the time to let others know about your satisfaction with our services. We appreciate your business. Please let us know if you need anything else. Sincerely, Brandy Waugh Co-Owner"

Gary D.
Feb 2018
5.0
Yes, I recommend this pro
$280
Response was very good and the technician was very knowledgeable.
Response from Mr. Rooter Plumbing Of Amarillo

"Thank you so much Mr. [Member Name Removed] for the opportunity to take care of your plumbing needs. If we can be of further assistance in the future, please don't hesitate to call."

Brian R.
Nov 2017
5.0
Yes, I recommend this pro
$540
The service was great. we called and got an appointment for Monday on a Friday. They called back with a cancellation and got a plumber to the house first thing Saturday morning. He was very nice and was in and out in two hours. I'll be calling then for all my plumbing needs. Hopefully before I break things myself.
Response from Mr. Rooter Plumbing Of Amarillo

"Dear Mr. [Member Name Removed], Thank you so much for letting others know of your positive experience with us. YouTube makes it seem so easy, lot's of people find themselves in this situation. I'm happy we were able to get you all fixed up and water back on quickly. Have a great rest of your week and let us know if you need anything else. Sincerely, Brandy Waugh"

Miklannet T.
Sep 2017
5.0
Yes, I recommend this pro
It was awesome! Super professional, prompt, and did quick work. I will definitely be calling them the next time I have a plumbing issue!! Thanks!
Response from Mr. Rooter Plumbing Of Amarillo

"Thank you so much for trusting us with your plumbing needs!"

Darlene T.
Jun 2017
5.0
Yes, I recommend this pro
$187
Wonderfully. They are great to out veterans and provide all the help they can. Quick, efficient, and easy to work with. Highly recommended.
Response from Mr. Rooter Plumbing Of Amarillo

"Dear Mrs. [Member Name Removed], Thank you so much for giving us the opportunity to take care of your plumbing needs. We very much appreciate you letting others know about your experience with us. If we can be of further assistance, please don't hesitate to call."

Sandy C.
Jun 2017
5.0
Yes, I recommend this pro
$3,300
It was wonderful we couldn't be more pleased. They installed a Hauge water softener. What I like about them was they were not in a rush and showed us how to work the system. They did this work a year ago and the system still works great and we have had no problems with it.
Response from Mr. Rooter Plumbing Of Amarillo

"Thank you so much for letting others know about your experience with Mr. Rooter! We appreciate you trusting us for all your plumbing and water treatment needs. Don't hesitate to contact us if you need anything else. Sincerely, Brandy Waugh"

Mark E.
Apr 2017
5.0
Yes, I recommend this pro
$160
It went great starting with Donna who was very pleasant and accomodating. She was able to schedule Mark to come out first thing this morning. He and Mike arrived as scheduled and immediately provided a fixed estimate. They got right to work and had the sink draining freely in about 20 minutes after running their strong snake machine. I paid by check. In about an hour after my call was placed we were back in business. Thanks to Donna, Mark and Mike for a job well done. If I ever need drain cleaning I'll call Mr. Rooter.
Response from Mr. Rooter Plumbing Of Amarillo

"Dear Mr. [Member Name Removed], Thank you so much for taking the time to let others know about your satisfactory experience with Mr. Rooter. We certainly appreciate it. If you need further assistance, please don't hesitate to contact us. Sincerely, Brandy Waugh"

Robert H.
Mar 2016
5.0
Yes, I recommend this pro
.
Denise A.
Feb 2016
5.0
Yes, I recommend this pro
$140
It went fine - no problems.  Kept area clean.
Response from Mr. Rooter Plumbing Of Amarillo

"Dear Mrs. [Member Name Removed], Thank you so much for giving Mr. Rooter the opportunity to serve you. We also appreciate you taking time to let others know how your experience with us was. If we can be of any assistance in the future, please do not hesitate to give us a call. Remember, we're also available 24/7 in case of emergencies. Sincerely, Brandy Waugh Co-Owner"

Linda B.
Feb 2016
5.0
Yes, I recommend this pro
$200
unknown
Response from Mr. Rooter Plumbing Of Amarillo

"Dear Mrs. [Member Name Removed], Thank you so much for giving us the opportunity to serve you. We appreciate you letting others know about your experience with Mr. Rooter. If we can be of any assistance in the future, please do not hesitate to give us a call. Sincerely, Brandy Waugh Co-Owner"

CARL L.
Dec 2015
4.0
$6,300
unknown
Response from Mr. Rooter Plumbing Of Amarillo

"Dear Mr. [Member Name Removed] I appreciate you allowing us to take care of your project. It certainly had lots of components and was not an easy one. I too questioned the increase in price when I saw it come across my desk. It was my understanding that after a portion of the work was completed you requested a different route be taken or added some additional work. Unfortunately we still have to charge for what was already done. Plumbing is certainly not a fun thing to spend money on and doesn't seem to be getting any less expensive. I'm thankful we were able to get you taken care of and if we can ever be of assistance in the future, please let us know. Sincerely, Brandy Waugh"

Luther T.
May 2015
5.0
Yes, I recommend this pro
$100
They were very clean.
Response from Mr. Rooter Plumbing Of Amarillo

"Dear Mr. [Member Name Removed] Thank you for letting others know about your experience with Mr. Rooter. We are happy to assist you anytime you need service. Have a great 2016 and hopefully you won't have anymore plumbing needs!"

Angie T.
Apr 2015
5.0
unknown
Response from Mr. Rooter Plumbing Of Amarillo

"Dear [member name removed], Thank you letting others know about your experience with Mr. Rooter. We appreciate your patronage and if we can be of assistance in the future please let us know. Also, remember we are always available 24/7 for emergencies with no overtime charge. Sincerely, Brandy Waugh Co-Owner"

Peggy P.
Mar 2015
5.0
Yes, I recommend this pro
$156
unknown
Response from Mr. Rooter Plumbing Of Amarillo

"Dear Ms. [member name removed], Thank you so much for taking time to rate us on Angie's List. We appreciate the opportunity to take care of your plumbing needs. We hope you don't have to call us anytime soon, but if you having plumbing issues arise, we're available 24/7 with never an overtime charge. Sincerely, Brandy Waugh Co-Owner"

Leslie D.
Feb 2015
5.0
unknown
Response from Mr. Rooter Plumbing Of Amarillo

"Dear Mr. & Mrs. David, Thank you for taking the time to review us on Angie's List. I know others find unbiased third party opinions very helpful. In most cases we've found that customers prefer an upfront price and the technicians don't feel rushed to get the work complete, but I certainly understand that doesn't work for everyone. If you ever need us, please feel free to call us, we'd be happy to help. Remember, we never charge overtime and are available 24/7. Have a great day! Sincerely, Brandy Waugh Co-Owner"

Caprice N.
Nov 2014
3.0
$164
I have usually  used another service but found the $20 coupon in the phone book and thought I would give Mr. Rooter a try. It is a simple line clean out and is usually around $90.  The problem is with the answering service and on what they have been told to communicate.  I was told that it was an estimated $75 and I believe she said it was per hour.  She said nothing about additional fee for it being Saturday (which the other company does not charge). And I guess shame on me for not asking. I will say I received a call from Brandy telling me that she had not heard from the plumber on call and that it should be soon.  I did eventually hear from the plumber and he arrived promptly.  He walked in and promptly told me that the charge was $164.  Wow,  More than double what I was told by the service.  I politely told him that was not what I was quoted. He said the service should not be quoting prices.  Well they did.  I did tell him I knew it was not his fault but that it was not going to work.  He politely left and apologized for wasting my time.  I apologized for wasting his time.  I promptly called Brandy and told her what happened. She told me she was going to listen to the recording but that it was still "$75 just for showing up at the door" and implied they were going to charge me that $75.  I trust they will do the right thing.  I am sure they are a fine company and under different circumstances I would have been satisfied with their service.  Unfortunately, the service was not forthcoming with correct information on the charges.

David Nutt


Response from Mr. Rooter Plumbing Of Amarillo

"Dear [Member Name], I appreciate you bringing this to my attention via our telephone conversation yesterday. I did check into it and listened to the recording from our answering service. I would be happy to email you a copy. It was told to you twice that the $75 fee was our emergency weekend MINIMUM charge to which you agreed. That fee comes off the price of our service because we do not charge overtime. It was also explained to you that once our technician assessed the problem he would quote you a price upfront before beginning any work. I understand that some customers choose their plumber based on price alone. Mr. Rooter is very competitively priced for what we deliver. Prompt professional quality service that is guaranteed to solve your problem so it doesn't continue to reoccur time after time. I'm truly apologetic that we were unable to earn your business and for the misunderstanding about the weekend dispatch fee. Sincerely, Brandy Waugh General Manager"

Helen R.
Jun 2014
5.0
Yes, I recommend this pro
$160
I've had good results with them. They are always prompt and courteous. They clean up after themselves. They do good work. The price is a little high.
Response from Mr. Rooter Plumbing Of Amarillo

"Dear [member name removed], Thank you so much for letting others know about your satisfactory experience with Mr. Rooter. It does seem like plumbing gets more and more expensive every time you turn around. I agree! I'm glad we're able to meet your needs and we appreciate your continued trust in us. Sincerely, Brandy Waugh General Manager"

James K.
May 2014
4.0
$450
For the services provided, I feel that the price was way out of line.  I will not be using their services again anytime soon.
Response from Mr. Rooter Plumbing Of Amarillo

"Dear [Member Name], I don't believe you left a review for the right plumbing company. We are no where near your location and I have no record of that property address. Sincerely, Brandy Waugh General Manager"

Gloria V.
May 2014
5.0
Yes, I recommend this pro
They did a really great job. They were very professional. They showed up when they said they would come. They found the problem when I had other plumbers in the past who couldn't find the problem.
Response from Mr. Rooter Plumbing Of Amarillo

"Dear [removed member name], Thank you for taking a moment to let others know about your positive experience with Mr. Rooter! We are blessed with an amazing team. I'm so glad they were able to solve your problem for you. Plumbing repairs can be super frustrating especially if it becomes a process to find the root of the problem. Please let us know if we can be of further assistance in the future. Sincerely, Brandy Waugh General Manager"

Monty K.
Apr 2014
5.0
Yes, I recommend this pro
$100
Very good,not great. The service tech was brand new to their company, was a little uncomfortable, but got the job done! He called backup and the tech who came helped the newbie, but both did a very good job of taking care of our needs!!
Response from Mr. Rooter Plumbing Of Amarillo

"Dear Mr. [member name removed], Thank you for taking the time to let others know about your experience with Mr. Rooter. I'm glad our tech is leaning on his team for support. He is definitely new to our system, but excelling quickly. Thank you for giving us the opportunity to serve you and your family. I hope you don't have to call us back, but if you do, remember we're available 24/7 with never an overtime fee! Have a great rest of the week. Sincerely, Brandy Waugh General Manager"

Showing 1-25 of 62

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FAQ

Mr. Rooter Plumbing Of Amarillo is currently rated 4.8 overall out of 5.
Mr. Rooter Plumbing Of Amarillo accepts the following forms of payment: CreditCard
Yes, Mr. Rooter Plumbing Of Amarillo offers free project estimates.
No, Mr. Rooter Plumbing Of Amarillo does not offer eco-friendly accreditations.
No, Mr. Rooter Plumbing Of Amarillo does not offer a senior discount.
Yes, Mr. Rooter Plumbing Of Amarillo offers emergency services.
No, Mr. Rooter Plumbing Of Amarillo does not offer warranties.