Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Mr. Rooter Plumbing Of Amarillo
Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace,
About us
At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.
Business highlights
Emergency services offered
42 years of experience
Services we offer
Residential and commercial plumbing & drain cleaning including faucets, and hydrostatic/static testing., bath sinks, clogged drains, garbage disposals, gas vents, kitchen sinks, pipe repair, sewer/water/gas service lines, toilets, video inspections & repairs, water heaters, water softeners
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.862 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 13% | ||
| 2% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 62 reviews
Randy S.
Jul 2025
Drain Line Breakage - Camera Locate
We had a sewer drain issue that my 50ft manual feed snake would not clear. Since purchasing the house 32 years ago the only cleanout I knew of was 2" cast iron outside wall at the origin point of the drain system at the kitchen. I talked with several plumbing companies, most them wanted to re-attempt snaking, which I had already done twice with no result. If that didn't work then they would use the hydro jet high-pressure washer to attempt to clear. Our house being 60+ years old I did not want to risk the hydro-jetting, which could severely damage the piping under the slab, until the line was cleared. What I really needed was to know if I had a cleanout on the main sewer line where it exits the house and those companies wanted a additional large sum of money to use a camera with a locating sensor only after the line was cleared and flowing.
We had used Mr Rooter in the past (before purchasing the 50' snake machine) so I called and asked them to have their most experienced tech call me
Norman B.
May 2020
Plumber called me before heading to site, the company sent me his pic and a short bio which I appreciated. He showed up a bit early, identified himself and quickly assessed the problem and had it resolved in less than an hour. It's been a while since I hired a plumber but price seemed high but he did offer me a military discount which made me happy! Thank you!
David P.
Apr 2020
Great. He got here early and did a wonderful job.
Jackie Y.
Mar 2020
The tech was able to run the snake through and clear the line where it could flow like was suppose. He also showed me something to pour down the sinks to keep it flowing.
Doris M.
Feb 2020
After two other plumbing companies failed to fix the problem, Mr. Rooter successfully fixed it at a cost I felt was fair. I would recommend Mr. Rooter Plumbing any time!
Response from Mr. Rooter Plumbing Of Amarillo
"Thank you for the review Ms. [Member Name Removed]!! We are so glad we were able to get your needs addressed and fixed. Thank you for your business!"
,mlchael K.
Dec 2018
From the initial contact to the end of the project everything went perfectly. The initial phone contact was very reassuring, friendly and professional. Larry the technician was great, analyzed the problem and proposed solutions. The job was very well done and he cleaned after he finished the work..I would highly recommend this company.
Response from Mr. Rooter Plumbing Of Amarillo
"Dear Mr. [Member Name Removed], Thank you so much for taking the time to let others know about your satisfaction with our services. We appreciate your business. Please let us know if you need anything else. Sincerely, Brandy Waugh Co-Owner"
Gary D.
Feb 2018
Response was very good and the technician was very knowledgeable.
Response from Mr. Rooter Plumbing Of Amarillo
"Thank you so much Mr. [Member Name Removed] for the opportunity to take care of your plumbing needs. If we can be of further assistance in the future, please don't hesitate to call."
Brian R.
Nov 2017
The service was great. we called and got an appointment for Monday on a Friday. They called back with a cancellation and got a plumber to the house first thing Saturday morning. He was very nice and was in and out in two hours. I'll be calling then for all my plumbing needs. Hopefully before I break things myself.
Response from Mr. Rooter Plumbing Of Amarillo
"Dear Mr. [Member Name Removed], Thank you so much for letting others know of your positive experience with us. YouTube makes it seem so easy, lot's of people find themselves in this situation. I'm happy we were able to get you all fixed up and water back on quickly. Have a great rest of your week and let us know if you need anything else. Sincerely, Brandy Waugh"
Miklannet T.
Sep 2017
It was awesome! Super professional, prompt, and did quick work. I will definitely be calling them the next time I have a plumbing issue!! Thanks!
Response from Mr. Rooter Plumbing Of Amarillo
"Thank you so much for trusting us with your plumbing needs!"
Darlene T.
Jun 2017
Wonderfully. They are great to out veterans and provide all the help they can. Quick, efficient, and easy to work with. Highly recommended.
Response from Mr. Rooter Plumbing Of Amarillo
"Dear Mrs. [Member Name Removed], Thank you so much for giving us the opportunity to take care of your plumbing needs. We very much appreciate you letting others know about your experience with us. If we can be of further assistance, please don't hesitate to call."
Sandy C.
Jun 2017
It was wonderful we couldn't be more pleased. They installed a Hauge water softener. What I like about them was they were not in a rush and showed us how to work the system. They did this work a year ago and the system still works great and we have had no problems with it.
Response from Mr. Rooter Plumbing Of Amarillo
"Thank you so much for letting others know about your experience with Mr. Rooter! We appreciate you trusting us for all your plumbing and water treatment needs. Don't hesitate to contact us if you need anything else. Sincerely, Brandy Waugh"
Mark E.
Apr 2017
It went great starting with Donna who was very pleasant and accomodating. She was able to schedule Mark to come out first thing this morning. He and Mike arrived as scheduled and immediately provided a fixed estimate. They got right to work and had the sink draining freely in about 20 minutes after running their strong snake machine. I paid by check. In about an hour after my call was placed we were back in business. Thanks to Donna, Mark and Mike for a job well done. If I ever need drain cleaning I'll call Mr. Rooter.
Response from Mr. Rooter Plumbing Of Amarillo
"Dear Mr. [Member Name Removed], Thank you so much for taking the time to let others know about your satisfactory experience with Mr. Rooter. We certainly appreciate it. If you need further assistance, please don't hesitate to contact us. Sincerely, Brandy Waugh"
Robert H.
Mar 2016
.
Denise A.
Feb 2016
It went fine - no problems. Kept area clean.
Response from Mr. Rooter Plumbing Of Amarillo
"Dear Mrs. [Member Name Removed], Thank you so much for giving Mr. Rooter the opportunity to serve you. We also appreciate you taking time to let others know how your experience with us was. If we can be of any assistance in the future, please do not hesitate to give us a call. Remember, we're also available 24/7 in case of emergencies. Sincerely, Brandy Waugh Co-Owner"
Linda B.
Feb 2016
unknown
Response from Mr. Rooter Plumbing Of Amarillo
"Dear Mrs. [Member Name Removed], Thank you so much for giving us the opportunity to serve you. We appreciate you letting others know about your experience with Mr. Rooter. If we can be of any assistance in the future, please do not hesitate to give us a call. Sincerely, Brandy Waugh Co-Owner"
CARL L.
Dec 2015
unknown
Response from Mr. Rooter Plumbing Of Amarillo
"Dear Mr. [Member Name Removed] I appreciate you allowing us to take care of your project. It certainly had lots of components and was not an easy one. I too questioned the increase in price when I saw it come across my desk. It was my understanding that after a portion of the work was completed you requested a different route be taken or added some additional work. Unfortunately we still have to charge for what was already done. Plumbing is certainly not a fun thing to spend money on and doesn't seem to be getting any less expensive. I'm thankful we were able to get you taken care of and if we can ever be of assistance in the future, please let us know. Sincerely, Brandy Waugh"
Luther T.
May 2015
They were very clean.
Response from Mr. Rooter Plumbing Of Amarillo
"Dear Mr. [Member Name Removed] Thank you for letting others know about your experience with Mr. Rooter. We are happy to assist you anytime you need service. Have a great 2016 and hopefully you won't have anymore plumbing needs!"
Angie T.
Apr 2015
unknown
Response from Mr. Rooter Plumbing Of Amarillo
"Dear [member name removed], Thank you letting others know about your experience with Mr. Rooter. We appreciate your patronage and if we can be of assistance in the future please let us know. Also, remember we are always available 24/7 for emergencies with no overtime charge. Sincerely, Brandy Waugh Co-Owner"
Peggy P.
Mar 2015
unknown
Response from Mr. Rooter Plumbing Of Amarillo
"Dear Ms. [member name removed], Thank you so much for taking time to rate us on Angie's List. We appreciate the opportunity to take care of your plumbing needs. We hope you don't have to call us anytime soon, but if you having plumbing issues arise, we're available 24/7 with never an overtime charge. Sincerely, Brandy Waugh Co-Owner"
Helen R.
Jun 2014
I've had good results with them. They are always prompt and courteous. They clean up after themselves. They do good work. The price is a little high.
Response from Mr. Rooter Plumbing Of Amarillo
"Dear [member name removed], Thank you so much for letting others know about your satisfactory experience with Mr. Rooter. It does seem like plumbing gets more and more expensive every time you turn around. I agree! I'm glad we're able to meet your needs and we appreciate your continued trust in us. Sincerely, Brandy Waugh General Manager"
James K.
May 2014
For the services provided, I feel that the price was way out of line. I will not be using their services again anytime soon.
Response from Mr. Rooter Plumbing Of Amarillo
"Dear [Member Name], I don't believe you left a review for the right plumbing company. We are no where near your location and I have no record of that property address. Sincerely, Brandy Waugh General Manager"
Gloria V.
May 2014
They did a really great job. They were very professional. They showed up when they said they would come. They found the problem when I had other plumbers in the past who couldn't find the problem.
Response from Mr. Rooter Plumbing Of Amarillo
"Dear [removed member name], Thank you for taking a moment to let others know about your positive experience with Mr. Rooter! We are blessed with an amazing team. I'm so glad they were able to solve your problem for you. Plumbing repairs can be super frustrating especially if it becomes a process to find the root of the problem. Please let us know if we can be of further assistance in the future. Sincerely, Brandy Waugh General Manager"
Monty K.
Apr 2014
Very good,not great. The service tech was brand new to their company, was a little uncomfortable, but got the job done! He called backup and the tech who came helped the newbie, but both did a very good job of taking care of our needs!!
Response from Mr. Rooter Plumbing Of Amarillo
"Dear Mr. [member name removed], Thank you for taking the time to let others know about your experience with Mr. Rooter. I'm glad our tech is leaning on his team for support. He is definitely new to our system, but excelling quickly. Thank you for giving us the opportunity to serve you and your family. I hope you don't have to call us back, but if you do, remember we're available 24/7 with never an overtime fee! Have a great rest of the week. Sincerely, Brandy Waugh General Manager"
Lisa B.
Apr 2014
Service guy was very professional, courteous, respectful. It was a disgusting situation, where sewer drainage backed up into bathtub. The sight and smell were horrid. Service tech, never made me feel embarrassed but assured me that this was a common occurrence in older homes, and that he would have the problem fixed by the time he left. He was there about an hour & half. He scoped with camera both the sewer lines (too and from house). He also checked out my water heater as part of a generalized safety inspection. Once the blockage was removed and the like drained, he turned on the tub and helped flush / rinse out the tub so the sewer gunk was washed away. That left me with only having to sanitize it with bleach and then soap and hot water. I think I went a little overboard with cleaning the tub, did the bleach and soap/water several times. That was 2 years ago and have not had any other problems with sewer line.
Response from Mr. Rooter Plumbing Of Amarillo
"Dear [member name removed], Thank you for taking the time to give us a review! I see where Chris was out about a year ago and unstopped your main line and signed you up to become an advantage plan customer with us. Thank you so much for trusting us to take care of all of your plumbing needs. As a part of the Advantage Plan membership you are entitled to an annual plumbing check up at no charge. Just let me know if you would like to get on the schedule. I was surprised at the cost until I looked and realized it was $248 that was paid and $99 of that was for the 5 year Advantage Plan. Whew.... I couldn't imagine why we had charged you that much if all we did was unstop the line! If you do have a discrepancy, please let me know. I hope you don't have to call us out again anytime soon, no one likes having to call the plumber, but remember we offer service 24/7 and never an overtime charge if you need us! Have a great week. Sincerely, Brandy Waugh General Manager"
John B.
Mar 2014
A hidden water line in a wall was leaking. Initial attempts to locate the leak late one night were unsuccessful. The next morning, the initial plumber and his supervisor came, found the leak and repaired it quickly. Great service, great personnel, and really reasonable price. I certainly recommend them to anyone who has plumbing needs.
Response from Mr. Rooter Plumbing Of Amarillo
"Dear [member name removed], Thank you for the opportunity to serve you and rectify your plumbing problem. We also greatly appreciate you taking the time to let others know of your good experience with Mr. Rooter. If you need our assistance in the future, don't hesitate to call."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Mr. Rooter Plumbing Of Amarillo is currently rated 4.8 overall out of 5.
Mr. Rooter Plumbing Of Amarillo accepts the following forms of payment: CreditCard
Yes, Mr. Rooter Plumbing Of Amarillo offers free project estimates.
No, Mr. Rooter Plumbing Of Amarillo does not offer eco-friendly accreditations.
No, Mr. Rooter Plumbing Of Amarillo does not offer a senior discount.
Yes, Mr. Rooter Plumbing Of Amarillo offers emergency services.
No, Mr. Rooter Plumbing Of Amarillo does not offer warranties.