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The Floor Mender

Carpets or Rugs - Clean at Home, Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement,

About us

The FloorMender has been a family owned business since 2001. We are backed by 35 years experience. We are an A+ member of the Better Business Bureau. We have a $2 million general liability policy and we offer a three year warranty. While installing a new carpet may cost hundreds, if not thousands of dollars, restretching your current carpet only costs $99 for the first room and $65 for each additional room. Rooms are up to 144 square feet. That's a huge savings! The minimum charge of $150 covers most small repairs, others require an additional cost. Texas resident’s carpets may need repairs or re-stretching if large ripples develop over time. Ripples and bumps in the carpet may become hazardous and are unsightly. Carpet may shift over time due to heavy traffic patterns, moving large pieces of furniture or poor installation. Utilizing professional stretching tools and over 35 years experience, Kevin Benton can remove these by pulling the carpet across the room and trimming the excess before re-tacking the carpet. In some cases the carpet may need to be cut then re-seamed to remove the ripples. Most carpet repairs or re-stretching can be done by TheFloormender without you moving the furniture out. Carpet repairing and re-stretching, may also be needed to finish off the edge if new flooring, such as tile, stone or wood is installed in areas transitioning into carpet. Most hard surface installers do not do this type work properly. TheFloormender can install new tackless strips, stretch and cut the carpet and then use an appropriate transition technique to complete the edge neatly and professionally. TheFloormender also offers : carpet cleaning 3 areas $133.99, 4 areas $178.99, 5 areas $206.99, Air duct cleaning, each thermostat $299.95, Tile cleaning $1.10per sq ft, clean and seal $1.35 sq ft, minimum $150. Upholstery sectional $169.99, sofa$99.99, loveseat $89.99, chair $45.99, Kitchen chair seat only $20, seat and back $30. Ottoman $29.99. Minimum charge $150.

Business highlights

24 years of experience

Services we offer

Air Duct cleaning, Carpet stretching and carpet repairs, Tile cleaning and sealing, and upholstery cleaning., bleach stains, burns, carpet patches, carpet re-glue, door transitions, elec. outlets exposed, pad replacement, pet damage, relays after water damage, restretch & post foundation work. Now offering Carpet Cleaning services, rips/tears, seam repair, snags/runs, squeaky sub floor, stair repair

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
3%
2
0%
1
3%

Filter reviews by service

Showing 1-25 of 116 reviews
Matt A.
Aug 2025
1.0
Carpet Repair, Refasten, or Stretch
$700
Very deceptive pricing. Make sure to get a FULL quote before he actually starts the work or you're going to end up paying hundreds more. I was pointed to his pricing on his website which is convoluted at best. Per the discussion it sounded like my price should be under $400 but instead it was several hundred more after all the 'add-ons' he charged for. He charges extra for the 'seam glue' and other supplies (good luck guessing how much he'll charge you for these beforehand) as well as extra for each transition, 'base not raised', and other absurd line items that should all be part of the original base quote. I realize that people need to make money, but this left a complete bad taste in my mouth and I felt like I was lied to. Worst part is after the over-charging, the work isn't really that good. I can easily see where he cut the carpet at the thresholds to tighten things up. He also doesn't clean up after -- left nails, chunks of carpet and lots of shredded stuff everywhere.

Madhuri P.
May 2023
1.0
$834
Dupes you with exaggerated bills

Carolyn M.
Mar 2021
5.0
Yes, I recommend this pro
Project went as planned, everything worked well with The Floor Mender.

Manas P.
Dec 2020
5.0
Yes, I recommend this pro
Carpet stretching of two bedrooms and a play area went very well. Nice, honest guy with reasonable price.

Deann W.
Oct 2020
5.0
Yes, I recommend this pro
$450
Kevin did an excellent job! I am very impressed with his work ethic and attention to detail. He had to move a lot of furniture and trim a lot of carpet during the stretching process, but he took his time. I am thrilled with how great the carpet looks. A week later, the carpet cleaners came out and they also did a great job. I highly recommend this family owned business.

Pat W.
Sep 2020
5.0
Yes, I recommend this pro
Kevin and Marcos were very professional. They completed the job quickly and completely. The carpet looks much better now!

Lindsay S.
Sep 2020
5.0
Yes, I recommend this pro
$600
We are so happy with Floor Mender! We had a 20-year-old carpet throughout the house. While worn in places, it was still very nice. We had purchased a high-quality carpet in the first place and wanted to try to extend its life. Awful ripples had developed all over it. Kevin came first to estimate the need. The next day, his specialists arrived right on time and got to work. These two men were extremely professional and courteous. We enjoyed having them in our home. It was clear that they knew exactly what they were doing. I recommend Floor Mender to anyone who needs carpet stretching. It's an excellent company. They also offer other carpet services, and I'm keeping their number handy for when the carpet is ready for a good cleaning.

Donna I.
Jun 2020
5.0
Yes, I recommend this pro
He was here for awhile but did a great job.

MICHAEL C.
Jan 2020
5.0
Yes, I recommend this pro
$140
gabe did an excellent job

Adrian T.
Nov 2019
5.0
Yes, I recommend this pro
$300
Carpet was a tripping hazard at the top of our stairs, and in the middle of the media room - had a couple of waves from the carpet just being older. He fixed it up nice and tight, and spent the time to make it safe.

Gina C.
Jun 2019
5.0
Yes, I recommend this pro
Everything was perfect

Lisa C.
Mar 2019
5.0
Yes, I recommend this pro
They were on time, cleaned up their mess and did a really good job.

Steve N.
Mar 2019
5.0
Yes, I recommend this pro
They did a great job. Very proficient and excellent work and I thought it was priced very competitively.

Val B.
Sep 2018
5.0
Yes, I recommend this pro
$275
Kevin & Nathan called ahead & showed up on specified date/time. Very professional team, took 2 hours. Highly satisfied with their work. Easy to contact & get appointment. Will definitely use again!

Brad M.
Aug 2018
5.0
Yes, I recommend this pro
$500
Exceeded my expectations for quality

Mark T.
Mar 2018
5.0
Yes, I recommend this pro
$175
Went just great! Kevin and his crew called me to let me know they could come a bit early, which was appreciated, and came in and did their work in no time, and I couldn't be happier! Will definitely recommend.

Kristen L.
Sep 2017
5.0
Yes, I recommend this pro
$375
They showed up and went right to work. Cleaned up when they were finished.

Cyndy A.
Sep 2017
5.0
Yes, I recommend this pro
Floormender did an excellent job, communicated with us often and had a great attitude even though they had to travel a good distance in order to complete the job. Excellent experience...well done, Floormender!

Trevor L.
Sep 2017
5.0
Yes, I recommend this pro
$700
The service was excellent.

Adam B.
Apr 2017
5.0
Yes, I recommend this pro
Excellent!

Eve P.
Mar 2017
5.0
Yes, I recommend this pro
$125
He did a great job making it look like it never happened!!

Janell C.
Jan 2017
5.0
Yes, I recommend this pro
$350
Kevin the business owner was very professional and kind. This was a small job and he treated us like we were his most important customers. I would recommend his services highly. He had a very clear price list and stuck to it, there were no surprises.

Mark D.
Aug 2016
5.0
Yes, I recommend this pro
$300
Excellent. Very professional and pleasant.

Nagraj V.
Jun 2016
5.0
Yes, I recommend this pro
$486
unknown

Fran E.
Mar 2016
5.0
Yes, I recommend this pro
$300
Like the way Kevin and team coordinated the activities. They first came stretched the carpet, then the 2nd team came and clean 3 rooms and the stairs. The price is very reasonable and they were professional and did a very good job. As a professional home inspector would highly recommend them for work.
Showing 1-25 of 116

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

The Floor Mender is currently rated 4.8 overall out of 5.

The Floor Mender accepts the following forms of payment: CreditCard

Yes, The Floor Mender offers free project estimates.

No, The Floor Mender does not offer eco-friendly accreditations.

No, The Floor Mender does not offer a senior discount.

No, The Floor Mender does not offer emergency services.

No, The Floor Mender does not offer warranties.