Tailored Living LLC

I notified him 2 days later that it had streaking in certain areas, which he said it would go away. Now it is lifting in that area. The issue is not that he doesn't believe there is a problem, its that he wants me to share the warranty with him. So he wants me to pay for the materials. My warranty does not say that so I should not have to pay anything.

It turned out fine.

It was not the best but part of it was because it was a while before I called and when got in touch with them, I had a different franchise of it. He did honor the payment that I had made but the service provided was not worth the price I had paid for it, just some plain shelves not built in. The man who did the work came on schedule, he was very courteous to me and I appreciated the work he did but I wouldn't consider using this company in the future.

We were given an exact schedule for each step of the process, and the schedule was followed exactly.

After my initial contact with Tailored Living I gave them an F because they never followed up after coming out to measure for the install and to give me a bid. I now want to change that grade to an A and here's why:
After posting that review I received an email from John the owner apologizing and to explain what had happened. Apparently they got a little overwhelmed with work after offering their services on Angie's List Big Deal. I called him on the phone and he said flat out that there was no excuse and that they simply dropped the ball on our order. He wanted to do whatever it would take to win me back as a customer. I felt his sincerity and agreed to try again. John personally showed up to meet me and take the measurements to do the computer planning. It was Good Friday and he spent at least 4 hours...well past 5 pm getting it just right. He took the time to ask questions and help us figure out what we needed. That was a huge help because he pointed out many thing we had not taken in to consideration, He then had his lead installer Uriel come out and double check to make sure everything would fit as we have a 50's house with several different closets. He set up the install date and they called me to reconfirm the day before. From the tear-out to the install everything went perfect and on time. They did not damage anything and cleaned up all of the mess, They even fixed the sliding doors with new rods at no cost.  We love our new closets and were so SMART to give them a second chance. The quality and craftsmanship is superb. Other companies we got bids from were twice the price or more! Thank you Tailored Living you did a great job!

Installer, Uriel,was very professional, but, overall, the price we paid for what we got--2 freestanding cabinets-- was too high in retrospect. Paid upfront but had to wait a month for installation.

It was good. She came out and measured the space and how like design for us what we were going to do. We really didn't know exactly what we wanted to do and she kind of like put in computer program for us and we really like that. When they came out they were able to do it in one day and they did a good job. There wasn't anything negative to say about. I would use them again.

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The first step involved the designer coming to my house to help me with my storage situation and give me some ideas. When we decided on an entertainment center with extra drawers, she showed me all the options available, colors, and style.  After that process was complete, They ordered the product and set up a time for installation. 
The installers did a great job of removing the molding and putting it back in place around the new center.  I had a few minor issues, which they immediately came back to correct for me. 
Everyone was professional and courteous.  i would definitely use them again.

They came to my home, did a detailed drawing and let me decide how much I wanted to spend. Delivered and set it up when they promised.

The cost of a custom closet is expensive.  The decorator was was very good and worked within my budget.  Actually having a custom
closet installed gave us more room than imagined.  Everyone involved in the process, the decorator, the owners, the installer were extremely professional.  I love my closet and it was worth the money.

Workers were punctual and efficient. One of the drawers had holes drilled in areas that were incorrect and they replaced the drawer and delivered the missing shelves very promptly. The company is very service oriented. I LOVE my new pantry- it puts a smile on my face every time I open the pantry door! No more lost items because they are buried in the back of deep shelves.

Installed cabinet and looked great. Very professional and especially liked how they left the work area clean!!!

Every step of the process went smoothly. Everyone was polite and professional. I give the price a B only because I didn't know how much this type of product/service cost. When I was first shown the price, I gasped (and the designer gladly adjusted the design in order to fit my budget). I didn't get estimates from other companies so I don't know if the price I paid is the industry standard. I do know that if you're thinking IKEA prices, you're underestimating. However, the finished product is worth every penny! The design, functionality, increased space, appearance...it's all worth it. If you have a small space, Tailored Living can work magic. I can only imagine how well they'd transform a master closet or garage.

They did a wonderful job and were fairly priced. I am very happy with my closest.

They were great.  When they were here, they made a mistake but they came back and corrected it.  The lady that did the measuring had made a mistake and they had no problem with re-doing it.

They were very responsive and professional from the first contact. Edwin, the installer, was very professional and skilled.  He constructed the closet as designed and clearly took pride in his work as he showed me how sturdy the installation was.  I have a new appreciation for good closet design and how it simplifies my life.

No complaints.  Designer was non-nonsense and understood our budget.  Installer was quick, clean, and quality workmanship.

While there was some initial confusion over the final cost, after deduction of the Angie's List coupon, the owner very quickly resolved the issue in a respectful and judicious manner. Overall, it was a very good experience, and we will use them, again, if the occasion arises.

Each person involved (designer and installer) arrived on time. The designer was very knowledgeable about the process and had helpful suggestions. The installers arrived on time and ready to work. The installation went as planned and they cleaned up after the work was done. All that was left for me to do was admire the new cabinets.

Stephanie came to my home and worked with me to draw up the design and was happy to make any changes or alterations along the way. What I was most happy about was John Scheschuk, owner of Tailored Living, was very involved in my process and willing to work with me and all my wants.

Overall, from conception to completion, everything went very smoothly. John and Stephanie were very friendly, fun, yet professional, offered lots of great, creative ideas, and were completely accessible and responsive. For example, at Stephanie's suggestion, we took out the old reach-in closet, and it gave the room that much more space. Plus, I had a bank of drawers installed and rather than waste space beneath a window, she suggested putting in shelving for additional storage. That is where I store my handbags. And then I put a cushion on the low shelf, making it a convenient window seat (which my cats love!). It worked out perfectly! It's beautiful! All my friends gush about it! I'm thrilled! I finally have the closet of my dreams! You will NOT be disappointed with Closet Tailors and their pricing, although it isn't cheap, is much more competitive than other closet designers I looked into. I will definitely use them again as I continue to improve my house.

Called to schedule an appointment and they managed to come out the next day. The owner of Tailored Living, John Scheschuk, arrived promptly (even a little early) and started asking me really good questions to help him create the best closet for us. He measured out the space and even figured out how much short-, medium-, and long-hang clothing my husband and I currently had. We even figured out how many pairs of shoes we have. After everything was measured and counted, John pulled out his laptop computer and started to create our closet with his CAD software. We were able to see (in 3D) how it was going to look once finished and it also allowed us to play around with different options to see how it changed the price. Once we decided on a design, I had to sign a couple of agreements/policies/etc. and paid a deposit which was 50% of the price. Installation was scheduled for a little less than 3 weeks later. Tailored Living's installation team arrived promptly as well and got right to work. It took a day and a half to complete. Before they left, they cleaned every surface and vacuumed the floor. Everyone was courteous, well groomed, and seemed to care about our complete satisfaction.