RG Urban Company

unknown

It's good. They were referred to us by our insurance company.

There was an issue with the time to complete the work as the foreman supervising the work quit and walked off the job and moved to Oklahoma without any notice to Mr. Urban.  Mr. Urban was able to get a new foreman and restart the work within a few days.  I had requested that the repair try to be made to look identical to how it previously looked, which included a very intricate in-layed pattern, before the plumbing company ripped out half the original floor and jack hammered into the slab foundation.  I must say I was very impressed with the end result.  Not only did it match the original pattern but in my opinion actually looked better than before.  I was very happy with the work provided by the R.G. Urban Company and I highly recommend them for their general construction work and the quality, responsiveness, excellent pricing I received on this job.

Work was done well but took numerous phone calls to get them to finish the work. All was covered by insurance, and approved by insurance in advance, so have no idea why did not respond to my calls or arrange to complete the work. Took about a month of phone calls to get them into house to finish the work, which actually took one hour to complete. This was a small job, I know but needed this done before Christmas and before we could move forward on the major remodeling project after Christmas. I told them first time they were at the house that we are preparing to replace all carpeting in house, with new carpet or hardwood (hot water heater leak) and remodel three bathrooms & kitchen. (estimated about $50K.) If can't do the small job quickly & thoroughly how do I trust them to do the major remodeling job ?

Jesse was our foreman; kept us updated every step of the way.  He was Great!

Everything went great. The work was completed on time, on budget, and the quality was as expected.

Very smooth.  My main goal was to keep the construction out of my daily life.  The addition was attaching to an upstairs bathroom and the entire project was seamless.  RG is very easy to work with and was quick to respond to any and all concerns that I had.  I had drawn custom plans for built in cabinets and island for my closet and bathroom and the wood guy was amazing.  It turned out beautifully and I even ended up with a chandelier in my closet just like I wanted in spite of kinks with the city.  Overall, it was the most positive construction experience I have ever had and I have had several.  Hats off to RG Urban.

Co. had access to my home while I was working. Home clean & straight each evening when I got home. Had home vacuumed, dusted (cloud) after job was completed!!!

As a general contraction Rg urban coordinates all the workman so I only had to deal with him. The work was done to my satisfaction and they left the home clean of dust.

R.G. Urban was on a list of "preferred contractors" given to me by my homeowners insurance company. Their job was to repair the water-damaged drywall and carpeting after another company had finished extracting the water and drying out the subfloors. I got three bids for the work; RGU had the best combination of price and services. My project manager/contact, George Simons, was quite a talker, but a decent sort. The contract I was given to sign was very simple and straightforward. I gave them a deadline to complete the job, and they (more or less) met it. When I wasn't happy with details, they were fixed. I would not hesitate to hire them again for a similar project. Caveat: George knew from the beginning that I am an attorney and that one of my main practice areas is construction litigation. That may have kept him more on the ball than he would be with other customers. On the other hand, to his credit, the fact that I was relatively knowledgeable didn't scare him.