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Penn Way Carpet Cleaning & Water Damage Restoration logo

Penn Way Carpet Cleaning & Water Damage Restoration

Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

10% discount off 3 rooms for first time clients! Penn-Way Carpet Cleaning is a 2nd generation carpet cleaning company owned and operated by Marcus Penn. The Penn-Way is the process that we use that creates the best results with our quality equipment. We offer hot water extraction carpet cleaning, stain removal, carpet protection products, upholstery cleaning, tile cleaning and water extraction due to floods in homes, apartments and any commercial locations. According to Marcus Penn the caring way our teams offer our services is the key to our success. We offer 3M brand Scotchgard protection - ask for more details!

Business highlights

Emergency services offered
7 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.955 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
2%
1
0%
Showing 1-25 of 55 reviews
Connie W.
Jun 2023
2.0
Carpet wasn't cleaned properly
Response from Penn Way Carpet Cleaning & Water Damage Restoration
"We never did work for you before. You probably have the wrong company. We are a 5 star rated company and don’t have you in our customer book."

Jerrie R.
Jun 2023
5.0
Yes, I recommend this pro
$235
Wow! Mauricio did a fabulous job! The communication from the very beginning was fantastic. They sent me a text to confirm, sent a picture of our technician, and quoted us a fantastic price. We had a difficult job with white furniture, and I couldn’t be more pleased. We will be using them every year from now on!

Jeff T.
Nov 2022
5.0
Yes, I recommend this pro
The communication, promptness and work quality were top notch. Would not hesitate to use them again or refer them to a friend.

Teresa C.
Sep 2022
5.0
Yes, I recommend this pro
Replied in timely manner. On time during job day. Perfect cleaning service.

Magan M.
Aug 2022
5.0
Yes, I recommend this pro
$150
Made the chair look brand new and got out stains that I was worried wouldn’t come up

Taj J.
Aug 2022
4.0
Yes, I recommend this pro
$169
Service person was courteous and efficient. Furniture does look a little better but a stain was not removed.

Margaret G.
Feb 2022
5.0
Yes, I recommend this pro
$155
Excellent! Adam Wood was our technician and he did a fantastic job. He was very professional, friendly and really cared to do a top-notch job. What a nice experience! Great company.

Amy W.
Aug 2021
5.0
Yes, I recommend this pro
$300
We had a great experience with this company. They were quick to respond, had fair prices, were very knowledgeable and professional. We would definitely use them again!

Stacy T.
Jul 2021
5.0
Yes, I recommend this pro
"Excellent work...will definitely use again. Had three rooms a hallway, stairs and sectional sofa and the techs were great. Had one out on Thursday but he was not familiar with the fabric on sofa so he referred one of their other techs who came out today. He did an excellent job in explaining everything. .that some stains would get light but because of the wear it was not going to be perfect.....but i was 100% happy with what both did. Stairs looked 100 times better and brighter and the carpets look great. Highly recommend this company. Mauricio and Fabian were great" [*** Link removed ***]

Shawn W.
May 2021
5.0
Yes, I recommend this pro
I’m very impressed

LaChay B.
Feb 2021
5.0
Yes, I recommend this pro
They were fast , and efficient and affordable !!! My son stained my carpet with RED juice and hot cheetos and my carpet looks brand new. I will definitely use them again if needed. Highly recommend

Ronny H.
Feb 2021
5.0
Yes, I recommend this pro
Marcus is dedicated to doing a good job. He takes pride in the way he conducts his business.

Joel J.
Dec 2020
5.0
Yes, I recommend this pro
$70
These guys are awesome

Melonie R.
Nov 2020
5.0
Yes, I recommend this pro
Great service. Second time to use this company. I would recommend !
Response from Penn Way Carpet Cleaning & Water Damage Restoration
"Thank you for the repeat buisness."

Kimberly F.
Nov 2020
5.0
Yes, I recommend this pro
It went so well! They were so fast at getting an appointment for me and my carpets look brand new! Marcus was very professional and knowledgeable. I am so pleased!

Jessica A.
Nov 2020
5.0
Yes, I recommend this pro
$150
This company is AMAZING! I never expected the results to be as awesome as they were (my carpet has been through ALOT) they look brand new! They were courteous, and did an amazing ? job!
Response from Penn Way Carpet Cleaning & Water Damage Restoration
"Thank you for the review"

Jody M.
Nov 2020
5.0
Yes, I recommend this pro
I couldn't be more pleased with their work. I called this morning asking if there's anyway they could clean my carpets today. And without hesitation they said "absolutely what time works best for you." After arriving he took a quick look at my carpets , told me there should be no problem getting any of the stains out except one particular spot ( I had a desk that I moved and there was a rust spot where one of the legs were) he was very honest with me, told me that he was not going to be able to get that one out. But to my surprise... I can't tell it was there. They were fast, friendly and honest. You can't ask for much more than that can you?

Thomas G.
Nov 2020
5.0
Yes, I recommend this pro
carpets cleaned

Marilyn R.
Sep 2020
5.0
Yes, I recommend this pro
This was my first time to use Penn Way. I was extremely pleased with their work, their professionalism, and the company as a whole. I would give them an “A” in all categories from management through technicians. The tech I worked with saw that I was apprehensive, so he was very patient and through in explaining everything they would do and even went over the invoice with before he started work. I highly recommend this company for carpet cleaning.

Christine W.
Aug 2020
5.0
Yes, I recommend this pro
$350
beautifully. I drove the rug partway for pickup since it would save extra cost. They notified me when it was finished and I picked up at the same location. When we opened the rug in place we were so pleased. They did a wonderful job and were a pleasure to work with. Will call them later this month to have another oriental rug cleaned.

Andrea C.
Aug 2020
5.0
Yes, I recommend this pro
Stains were removed and an area rug was cleaned well.

Wanda F.
Aug 2020
5.0
Yes, I recommend this pro
Perfect . Confirmed appointment when made . Confirmed night before and then called day off. Carpets look great, dried quickly and very pleased . Thank you
Response from Penn Way Carpet Cleaning & Water Damage Restoration
"Your welcome. We were glad to be responsive to you so fast and we like to confirm with our customers."

Corina Y.
Aug 2020
5.0
Yes, I recommend this pro
Excellent.

Diane C.
Jul 2020
5.0
Yes, I recommend this pro
Amazing. Quick response. Fast service. So polite and professional. Will definitely hire again and again!

Jennifer W.
Jun 2020
5.0
Yes, I recommend this pro
Very polite, professional, did a phenomenal job and even followed up later that day to see how the carpets looked after they dried. The whole room looks and feels cleaner!
Showing 1-25 of 55

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Penn Way Carpet Cleaning & Water Damage Restoration is currently rated 4.9 overall out of 5.

Penn Way Carpet Cleaning & Water Damage Restoration accepts the following forms of payment: CreditCard

Yes, Penn Way Carpet Cleaning & Water Damage Restoration offers free project estimates.

No, Penn Way Carpet Cleaning & Water Damage Restoration does not offer eco-friendly accreditations.

No, Penn Way Carpet Cleaning & Water Damage Restoration does not offer a senior discount.

Yes, Penn Way Carpet Cleaning & Water Damage Restoration offers emergency services.

No, Penn Way Carpet Cleaning & Water Damage Restoration does not offer warranties.