JARIC Air Conditioning & Heating Co

Very quick response, and they had the parts needed to complete the AC repair in record time. Brandon's professionalism and sheer know-how was impressive, and he completed the AC repair and cleaning in very short order. Will definitely use them again.

It went GREAT. Excellent customer service, quality work, and clean up. I am so impressed with Jaric. We had quotes from 3 companies and Jaric came out on top. Jimmy did not try to over sell us a higher priced unit that I was looking at. We choose the unit he suggested and could not be happier. This was a big job and Jimmy was here most of the day to make sure things went well. They showed up on time and all work was completed ahead of schedule. . This will be our AC company for all future services, I am a customer for life. I can't say enough good things about this company. No need to shop around, call Jaric.

It was perfect.

It went fine. It took about half a day. They were quick and efficient. It was very good.

The technician arrived on-time and quickly fixed the issue.

Exactly like contract described. They even did a little extra above what I expected! Replaced more feet of air ducts than I thought and then hung them high so I can now have use of my attic space. We were extremely pleased with the work and professionalism. Took care of my house and cleaned up nicely also. Would highly recommend this company!

unknown

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We've used them for decades. They come out twice a year and check it. We pay a maintenance fee. You get a discount if you have that agreement with them.

--------- Below is the update ---------- I changed my original "Lousy" review. The owner Jim has called me nicely and responsibly. I changed the review to "Good" and WILL STILL CONSIDER/RECOMMEND them because of his responsible attitude. I changed the review also because technician Don, who did the second service they offered, works hard and is very nice and helpful. ------- Below is what happened ------- One of my AC did not provide cool air. The guy arrived on time. He check the outside AC and figured out the problem is because the AC is out of Freon. And my other AC also has this problem. He said shortage of Freon should not happen in normal cases. So I assume there is a leakage (this is also what he wrote on the diagnosis report). Then he went up to attic trying to locate the leakage and failed. BTW, I am OK with that. But when the bill came, it turned out that he had already refilled the Freon when he was outside doing the diagnosis and without asking me (he did it even before he went up to attic and tried to locate the leakage). I thought the procedure should be like this: 1. identify the problem 2. explain to customer and provide fix options 3. ask the choice of customer 4. perform the service that customer choose You just CANNOT ASSUME the customer will choose "option A" by default or base on you own thought even though he would probably choose "option A" AFTER YOU ASKED. What if I want to find somebody else to locate the leakage first since this guy could not? This is probably true especially for shortage of Freon case because it is pointless to refill before fixing the leakage since the refilled Freon will leak out like before. It is an understandable mistake but it is still a mistake. This is the ONLY point I am unhappy with this company. Other than this, it all went well.

I called in the late morning, and they came out in the afternoon. The scheduler and the technician were both great to deal with it. Excellent customer service. 

He put in my system approximately one year ago. His follow up is excellent. He is honest in his dealings and he provides a very reasonable price for quality products. I highly recommend him.

unknown

Excellent responsiveness and quick fix. Very pleased!

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I have been using them for over 20 years. They came out and repaired my AC at no charge, because it was still under warranty. They are very nice and thoughtful. They are always on time.

unknown

The experience was great as usual and not extremely expensive. A new pan was replaced in the attic and the air condition unit out side was cleaned and checked for freon. Don was at my house for a little over an hour and, in my opinion, did a very good job.

I was away out of town and I have pets; they sent Don on a Sunday to fix the AC while it was down. He called multiple times to let me know the situations, took my payment right over the phone to ensure that I would have AC when I got back home and my pets would be okay while I was gone! He was excellent! About a month later I just had the entire system replaced. I was so impressed that they sent him out on a Sunday! I would recommend them.

It was about 8 grand for the A/C and heater. It was a wonderful experience with them. Start to finish with the project, they always knew where I stood. The sales rep was no-nonsense. He was just very matter-of-fact. There wasn't a lot of trying to fill in extras or this or that. The price was what the price was. It was a fair one for what I was getting. They were on time for delivery. My wife was here while they were doing all the installation. Everything was immaculate when they left. It was just a very well run installation.

unknown

The inspector showed up on time and did a very thorough inspection. He discovered a lot of issues that would probably have been missed by lesser inspectors. In showing the inspection to other people, they were amazed how well it was done and documented. Based on his inspection, some major issues were discovered with the HVAC that ultimately led to not buying the house. He saved us ~$14K in repairs that would have needed to occur within 12 months of purchase.

unknown

It was time to replace the 2nd HVAC unit of our 2 zone system. The other zone was replaced 18 months earlier and I wanted to buy and install the same brand of HVAC system.
  
I called for a proposal from the AC Heating service company that replaced the HVAC for the 1st zone and made appointments with 3 additional service companies to submit proposals. Jaric won the bid, installed the system and made repairs to duct work. Throughout the process, working with Jaric was stress free, quick and perfectly completed.  Here is are the bullet points of what I enjoyed most about working with Jaric. 

*Jimmy Richmond presented the project bid QUICKLY with a proposal that included good, better and best choices.
 

• *When I asked for additional information about the systems on the Jaric proposal, the requested information was returned by email the same day almost INSTANTLY. 
• *Jaric?s installation crew arrived in 3 trucks and went work. QUIET, CLEAN and QUICK are 3 words to best describe the installation day experience. I hardly noticed the crew was in or around the house and installation was completed 2 hours QUICKER than I was told to expect!

• *The additional repair work on air ducts was performed PERFECTLY. I knew 1 of the 3 repair items (which was previous duct work in a remodeled bath) would be difficult but Jimmy Richmond stayed with it until the difficult repair was right.

*Each phases of the process was performed QUICKLY, WORRY FREE  and with 100% CUSTOMER SATISFACTION.
It was a big job, a lot of money and I couldn't have been more satisfied. FYI the replacement of the 1st HVAC system did not go this well.