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About us
At Craig's Car Care, we work with all makes and models of foreign and domestic vehicles including cars, light trucks, SUVs, vans, mini vans, and trucks up to about 26,000 pounds. When you drop off your vehicle, we offer a shuttle service to take you home. Get bumper to bumper service from engine to tires at our shop. We provide the benefits of an established national entity while maintaining the personal touch of a family owned business and have been doing so for 18 years. We provide a free 20+ point courtesy check. This check up gives you the owner the information to make an informed decision on the care, repair and maintenance of your vehicle. Once you know what is ok, the factory recommended maintenance that is coming up and what needs to be fixed today, the better you car will run and the longer your vehicle will last. Additional e-mail [email protected]. See our coupons and sales at http://www.craigscarcare.com/specials/ When your in ask about our Free Auto Vitals Vehicle health service check complete with a written report with measurements and pictures e mailed to you about your car or trucks health.
Business highlights
29 years of experience
Services we offer
State inspections & repairs. Shocks & struts. Air bag. Water pumps. Radiators. Timing belts. Electrical wiring. Air filters. Transmission. Drive axle. Cooling system flush. Transfer case. U joints. Steering & power steering flushes. Belts. Hoses. All fluid fills. Starters. Batteries. Electrical lights & horn. Alternators. Intake & exhaust manifolds. Fuel filters. Tune up. Suspension. Alignment. Brake & brake flushes.Computer programing and updating.
Accepted Payment Methods
- CreditCard
Reviews
4.925 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 25 reviews
Susan T.
Jul 2017
Craig's Car Care did an outstanding job in aligning tires and checking my brakes and telling me I needed to have the rotors looked at. The report they gave concerning my car was amazing. I used someone else to replace my brakes (a friend) but I would go back to Craig's for sure.
Response from Craig's Car Care Inc
"Hi [Member Name Removed], The Lexus is realy a nice vehicle. Glad your friend was able to get the brake rotors smoothed out for you. It was our pleasure to get the alignemnt back in line. Call anytime. Thank you Craig."
Debby S.
Dec 2016
We would use them again in the future.
Response from Craig's Car Care Inc
"Good morning [Member Name Removed], thank you for your trust and allowing us to keep the Chevy Avalanche on the road. 292,925 miles and still going strong. Thanks again Craig"
Debby S.
Jun 2016
unknown
Response from Craig's Car Care Inc
"Thank you [Member Name Removed] it was our pleasure to service your Honda."
RICHARD R.
Apr 2016
unknown
Response from Craig's Car Care Inc
"Good afternoon [Member Name Removed], Thank you so much for the glowing review and the years of letting us service your cars. Call anytime. Craig"
Jim J.
Feb 2016
unknown
Response from Craig's Car Care Inc
"Hi [Removed Member Name] and [Member Name Removed], Thank you so much for the recommendation and your trust for all these years. Craig"
William H.
Oct 2014
unknown
Response from Craig's Car Care Inc
"Dear [member name removed], Thank you so much for writing a review to leave on our Angies List. Your evaluation of our shop will help us to consistently provide 5 Star Service to all our customers. As always please call or write with any questions you have for me or our staff. We are here for you when you need us or just have a question. Sincerely, Craig Zale Craig's Car Care 1005 W Lucas Rd 972-941-6700 [email protected]"
Gary W.
Sep 2014
unknown
Response from Craig's Car Care Inc
"Hi [member name removed], Thank you for the review and your trust in us. Call anytime with questions or comments as we are here to serve you when you need us. Craig Zale Craig's Car Care 1005 W Lucas Rd 972-941-6700 [email protected]"
Raymond S.
Feb 2014
In the past, I have used several Ford dealers and numerous other shops in the Dallas FW area.
In order to improve the quality and location of service I searched and luckily found Craig's.
We have been going to Craig's for years and their team has always done a fantastic job. What makes a shop outstanding is not what they do when everything goes well but when there are glitches.
For some reason their supplier shipped them passenger car rated tires for my wife's small RV (based on a Ford E350 chassis). I noticed the tire ratings after she picked up her vehicle. I texted Craig at 2:00 AM and he replied at 3:00 AM. His reply was one you will not receive from any other business.. "Not sure what happened, just bring it back in and we'll swap the tires at no charge". I brought the vehicle back over and they had the tires replaced in no time. They also fixed a transmission dip stick that another shop had broken... all at no charge.
This is a VERY RARE company that ensures their clients are safe and happy.
Ray Sims
In order to improve the quality and location of service I searched and luckily found Craig's.
We have been going to Craig's for years and their team has always done a fantastic job. What makes a shop outstanding is not what they do when everything goes well but when there are glitches.
For some reason their supplier shipped them passenger car rated tires for my wife's small RV (based on a Ford E350 chassis). I noticed the tire ratings after she picked up her vehicle. I texted Craig at 2:00 AM and he replied at 3:00 AM. His reply was one you will not receive from any other business.. "Not sure what happened, just bring it back in and we'll swap the tires at no charge". I brought the vehicle back over and they had the tires replaced in no time. They also fixed a transmission dip stick that another shop had broken... all at no charge.
This is a VERY RARE company that ensures their clients are safe and happy.
Ray Sims
Julie B.
Feb 2014
Great service!
Response from Craig's Car Care Inc
"[removed member name] Thank you for the kind words we appreciate your business very much and value you as our customer. Also if you ever have an problem with any work preformed please call us as we want you to be satisfied, plus we back it with our 2 year and 24,000 mile warranty covered coast to coast if you travel. Again thank you Craig Craig's Car Care"
Jinx S.
Sep 2013
They were fast and did a great job!
Carol D.
Aug 2013
You usually can't wait for your car. You have to be able to drop it off because they are so busy, but otherwise all services performed have been good.
Response from Craig's Car Care Inc
"Hi [member name removed], Thank you for choosing us to help keep your car serviced and on the road. Your business and satisfaction is very important to me and my staff. Craig"
Edwin S.
Aug 2013
The cost to install a rebuilt transmission was too high - high enough to make me start thinking about selling my car. I did some research on the internet and found a shop who would rebuild my current transmission and warranty it for 36 months for $1,400 less than quoted by Craig's Car Care was asking to install a rebuilt transmission. I asked for the oil to be changed ($50.00), picked up my car and went elsewhere. I've had my cars in for other work and they do excellent work - I just can't afford their prices.
Andrew S.
Jul 2013
Checked with the Dallas area Volvo dealer, and the same service was quoted at approx. hundred more. I did not consider diagnostic fees, so it would have probably been more, plus the required state inspection. ECM failure codes would not allow this to pass inspection, so there was no choice. This had to be fixed if car was to be driven. There seemed to be some initial confusion between the front desk and the technician as to what needed to be done and the actual price to correct the problem, however that was resolved and car was fixed in 24 hours.. I have had no problems with the service and would use them again.
Michael N.
Jul 2013
They communicate very well and they called me with an estimate and the work never goes over their estimate. They give me a time that the job will be finished and they meet it. I will continue to use them.
Response from Craig's Car Care Inc
"Good morning [member name removed], Thank you for the kind words and your business, your trust means a lot to us. Craig"
Virginia P.
Jun 2013
We think that they just absolute are the best in everything that they do when they do everything to your car. The pricing is reasonable. They are very honest with what's wrong with the car, they are very fast in getting the car done, they give it to us when they say that they will, they are available to us whenever we need them, even on the road, and they're just good.
Response from Craig's Car Care Inc
"Hi [member name removed], Thank you very much for your kind words. We always strive to provide the best service possible. Your trust is very important to us and we value your business. Craig Craig's Car Care"
Harold M.
Dec 2012
They Serviced my 99 Jeep and inspected it a very prompt fashion. They kept me informed of progress and the fees were great and I was on my way.
JOAN H.
Aug 2012
Overall, the experience went very well. They’re always A+! They’re personable, pay attention to detail, and it’s always the same employees.
Sanjiv N.
Aug 2012
Craigs Car Care has excellent service. They actually took care of the problem and saved me money over what other people were recommending. They got to the root of the problem without causing me a lot of grief. They were very professional on the phone and when I went to meet them they were very courteous and very professional. They were more focused on not spending money that didn't need to be spent and yet getting the job done.
JOAN H.
Jun 2012
His services are excellent. We have used them for years and will continue to as long as we have a car.
Jesse M.
Jun 2012
I would give them a thumbs up for the work they did.
James D.
Mar 2012
I had my vehicle towed and they couldn't find the problem. They were great. I would use their services again in the future.
JOAN H.
Feb 2012
It's a good place to go to. We have recommended them to friends.
Jon W.
Jan 2012
The price did not exceed the quote they gave me. They were professional, excellent, and friendly. I will use them again.
JOAN H.
Sep 2010
They are super-helpful. They care clear and do a professional job. They probably charge a reasonable amount for what they do. They have done most of the service for our car for a while.
Response from Craig's Car Care Inc
"Member, thanks for your feedback. We value your business. Craig"
JOAN H.
May 2009
The experience with them has been excellent. They are very trustworthy, knowledgeable and give the parts back. They are also very good at diagnosing any problem and do not suggest unnecessary repairs. They are very prompt and I can visit them anytime.
Licensing
State Contractor License Requirements
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FAQ
Craig's Car Care Inc is currently rated 4.9 overall out of 5.
Craig's Car Care Inc accepts the following forms of payment: CreditCard
No, Craig's Car Care Inc does not offer free project estimates.
No, Craig's Car Care Inc does not offer eco-friendly accreditations.
No, Craig's Car Care Inc does not offer a senior discount.
No, Craig's Car Care Inc does not offer emergency services.
No, Craig's Car Care Inc does not offer warranties.