The Office Cleaning Pro

They're very service oriented and are willing to help out with special cleaning situations!

Very reliable.

For the price, I have never gotten a better home cleaning service. Very good and consistent home cleaning.

The reason I rated customer service lower is the management of Trinity was not responsive to me. Sherry and her folks were wonderful cleaning and I am very happy with the care and attention they gave to our house.

I was satisfied and have agreed to do further business with them.

Very prompt, well run business. Happy with quality of work.

Individuals doing the cleaning are nice and use professionalism. There were a couple small things not quite to my standard but well worth the money for the time, stress, and energy it saves me.

Customer service was quick to respond to my request for service. They got in touch with me soon after I contacted Home Advisor. I have only had one cleaning and the workers did not do some of the things they were supposed to. Maybe it was because they were in training.

Excellent response to inquiry. They were prompt and friendly.

Very accommodating & professional

I have used several diff. cleaning services and this one is the best so far. I have all hardwood floors and they need special attention. She did a great job with them. The customer service received a little lower rating because they did not call the day before. I am terrible about writing down appts. But they are doing better now.

They have done a good job in our home. Training their new employees would help before sending them into a customer's home. The second person that came did an exceptional job! She likes her work,, know what to do and does it with efficiency. I highly recommend Trinity Cleaning Care.

They did a wonderful job cleaning our home and I look forward to having them come bi-weekly!

Nice people showed up to do the work, but I didn't feel they had been well equipped product-wise, by their employer. I wasn't sure if the product they had was okay for my hardwood floors or not, so had them use mine. Bathroom tile/other floor cleaner was yellow and left a sticky (and visible, on light colored tile) residue. I felt like they meant well, and tried, but some things were not very thorough. I ended up re-cleaning some things (floors, shower, tub) the very next day. One of the workers seemed very conscientious. The other, I saw kind of half-way/haphazardly doing things (dusting and vacuuming), hitting or missing spots at random, or skimming just the fronts of bookshelves, rather than actually dusting the whole surface. Vacuuming--same thing--hit or miss as to actually coming into contact with the surface of the floor with the vacuum (jet pack, for hard surfaces, so hand-held), and not going over the floor with any uniformity of motion, just very haphazardly going about it. My house didn't "feel" clean when they left. Sorry to say so.

Great that two people showed up to perform the work, but not happy about the company moving to only sending one person from now on. We have a decent sized house and a bit much for one person to do alone in a short period of time.

We hired them and have been using their service for several months. They call the day before to confirm and do a great job.

Will start Trinity's Cleaning Care service Tuesday, 4/18. Thus far I find them very customer oriented and accommodating to the customers' schedule and needs. I am unable to rate their work quality yet but will be able to do so after they do our initial clean next week.

The cleaning side of the business was fine. My issue is scheduling. the first time we scheduled for an initial clean the person was more than 4 hours late and I had to cancel because I could not have them in my house after 6 pm. The next appoint was fine. Today the appointment time came and went with no one coming. I did text the person who was to come and she said I was not on her schedule. I texted and left a message at the office for the manager to see what the problem was, 3 hours later I have not received a call back. Won't be using them again.

She was prompt. Did a good job. Very professional.

Very polite and the office is well organized to handle last minute changes. Will be using again.

This was the initial cleaning and they did a great job. There were a few areas that did not get dusted, but for the most part they were very thorough. We will be using them for regular service going forward because they are very professional and friendly.

First time using a cleaning service. I purchased this as a Holiday gift for my wife. We both thought they did a great job. Jessica was outstanding and she fit right in with our two dogs. We felt so comfortable we left the house and she finished up. We are now going to use the service monthly. So worth it!

Expected more for the initial cleaning. But very courteous and plan on hiring for biweekly service.