TENNESSEE MECHANICAL CORP

TMC is my "go to" company for any maintenance or work related to my heating/air conditioning unit. Technician Steve Travis came to my home yesterday and replaced my old thermostat, which had stopped functioning correctly and required me to manually "wiggle" it to get the heat to turn on. Steve arrived on time, installed the unit, tested it, and explained the different features and how to operate the unit before he left. He was very professional, knowledgeable, and personable, so the repair was a good experience.

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I have used them for years and they inspect the inside and outside. They do a great job servicing the unit.

They're very good. They're very professional, they know what they're doing and they take care of it. Overall, they're very good. On the price, they're there with everybody else.

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They give good quality service. They are a good company I would recommend them. They breakdown and explain everything thoroughly that they do. They do a pretty good job of keeping the area clean.

They were really good. My air conditioning had just died on me. I called them on like a Friday evening and they were out here Monday afternoon for me. I did use them one time before about a year ago. The young man came out here, I'm an older person, and he just went out of his way to bend over backwards to get it done as quickly and cheaply as possible. Of course I'm never going to be happy with the price. They saw that they were going to be about an hour late and they called me before the appointment time to see if it was okay for them to still come on even though they were going to be an hour late. That was nice. They have their own follow up, which was nice. But what I found impressive, we had just gotten the heat wave coming through Tennessee and I figured it would be a week before they could get out but no they came right on out. I will call them first because I've been here 17 years and I've had to have other people out here before. I felt like they took advantage of the situation. Selling me products I didn't need. I even had one person when I'd been here 7 years to tell me that the life time warranty on an air conditioning unit for an 8 track system was only 10 years and it was time for me to replace it. Now who replaces one after 7 years? Tennessee Mechanical didn't give me any of that. So, I appreciate their straightforwardness about it.

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It was a big repair. I do not remember where I got them initially. They've done work for me for about 5 years. There was just 1 worker and it took a few hours. Clean up was good.

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