R and m plumbing solutions

Bad, i needed 2 toilets installed, only one toilet works correctly now. They said I needed new lines or it wouldn't work correctly from now on. My other toilets were working fine when they started the job. So I paid them to fix the lines $2245.00 later and my toilet still is not flushing. Now they want $3000 more to fix it right. Stay away from this company, they do not guarantee anything. Very shady, new plumber said it looks like they did nothing to the lines under the house, very very bad company. Stay away!

I called R&M Solutions for a leak I was seeing in the garage. They said my toilet seal and water heater were the issue along with a "leaking pipe" in the garage wall. Estimated cost of $3,300. I told them to hold off on the water heater but repair the pipe and toilet seal. Two days later, the same water leak was detected after paying $2,100 for the repair (didn't replace the water heater). I had fans on the leaks after the repair, and there was NO leak from the water heater. They came back out and couldn't detect the issue. Their plumber said he would come back out the next day and no showed so I called. I talked to their owner, Robert, and he had NO intention of hearing the problem. He over spoke every time I tried to explain the issue. There was never a leak in the pipes or water heater. I had a general contractor come out and he determined the issue was a drain line leak/clog coming out of the house and there was never a leaking pipe. After I called Robert back to explain what he GC had determined, he was more concerned with who the GC was than fixing my issue that I paid $2,100 for. Also, this company tried to quote me to have the main water line replaced (6k!). The main water line was never an issue because the water meter was never spinning. This company is out for money and NOT to resolve the issue. As well as, the owner, Robert, is not in it for customer service. Stay away!

They did a very good job. Showed up as scheduled to give me a quote, then did the work with my acceptance while they were here. Installed a new faucet, repaired another faucet, installed 6 emergency shutoff valves. A very small drip was noticed later after they were gone, but they came back to fix it the same day. It seemed a little expensive, but in fairness to them, I needed it done and did not get any comparison quotes. It has also been quite a while since I have hired a plumber and there is always sticker shock and prices have increased. Plumbing is expensive.

They were kind, communicated well, and took the extra time necessary to finish the work same day. There was an issue that arose after they left and they were quick to call me back, didn't leave me hanging, and came back and make it right. I couldn't be happier with their care, responsiveness, and quality of work. I'll definitely call them again.