Reviews
4.217 Reviews
Showing 1-17 of 17 reviews
Patricia M.
08/2017
plumbing
+ -1 moreBob Leforce was very helpful and kind. He was very knowledgeable and showed us everything they had. We appreciated how quickly he worked for us. He went himself to another store to pick up the vanity we needed so that everything was ready to go together. Above and beyond.
Description of Work: We ordered 2 new camodes and a vanity.
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Yes, I recommend this pro
Sharon W.
08/2016
home improvement stores
+ -1 moreunknown
Description of Work: I bought home windows, a storm door, carpet, and a shower door. All of the items were delivered on time (or nearly!) and installed professionally by their installers. The only "fail" is that I was supposed to get full-window screens, but got 1/2 screens instead. I have called 3 times and they should be delivered soon.
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Yes, I recommend this pro
Elizabeth S.
07/2016
home improvement stores
+ -1 moreWhen I have something in mind I can go there and they know their products. They are honest about what they can and cannot do and will always send me in the right direction. I would recommend them and use them, again.
Description of Work: Home Improvement
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Yes, I recommend this pro
$25
Brian W.
05/2016
appliance sales
+ -1 moreunknown
Description of Work: Lowe's of Smyrna, TN sold me an electric, hot water heater to replace the old one which had rusted and was leaking. The contracted plumber they sent to install it did the job professionally and was very courteous.
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Yes, I recommend this pro
Valerie W.
02/2015
home improvement stores
+ -1 moreIt’s good. I like Lowes. I wished it was closer. Lowes has a little bit better selection of merchandise. The stores are a little neater. I never had any trouble. They’ve always taken care of whatever I needed and they got me whatever I needed. They took the time to give me advice. If you are a shade-tree home repairperson as I am, they have somebody there who will tell you like don’t plug that into that or you could blow your house up. That’s always important.
Description of Work: I used Lowes when I was buying pots and saucers for indoor plants.
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Yes, I recommend this pro
Connie O.
06/2013
doors, home improvement stores
+ 0 moreThe door does not close properly. Lowe's and the manufacturer told me there was nothing they could do about it.
Description of Work: I paid $350 for a new door.
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$350
vanessa C.
01/2013
appliance sales
+ -1 moreThey had the lowest price for the range that I was interested in. They did the delivery and installation. That went okay. I wish that they had better explained, up front, what was covered as a part of the installation. It’s in and it works fine, but the best part of the experience was the good price.
Description of Work: I purchased a new gas range from them.
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Yes, I recommend this pro
$1,200
KRISTEN H.
07/2011
replacement windows
+ -1 moreSee above.
Description of Work: I would love to be able to say that we had a positive work experience with Lowe's. Or that we had ANY work experience with Lowe's. They showed up late for our in-home appointment. Although we were told it was to get an estimate, it was only to take measurements and we would wait to hear from someone at Lowe's with the estimate. We waited. And waited. And waited. We made an in-store appointment to meet with the Window sales person. We showed. She didn't. We left a phone message the next day and it wasn't returned. I'm glad their business is so good that they can push away customers with such unprofessional service. But not only did Lowe's not get my business for this job, they won't get it for any other.
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Michael L.
08/2010
replacement windows
+ -1 moreThey were quick to get here and quick to get it done. They did a good job.
Description of Work: Lowes installed windows in the house yesterday.
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Yes, I recommend this pro
$9,000
CHLOE C.
08/2008
appliance sales, home improvement stores
+ 0 moreThey have always been very good took work with. The service you receive is fantastic. They are responsive and their primary concern is customer satisfaction. I also appreciate the return policy.
Description of Work: We purchased a large quantity of materials for repairing our rental properties. We in addition purchased several appliances.
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Yes, I recommend this pro
$3,000
christel M.
08/2008
replacement windows
+ -1 moreThey did a very good job and they were very professional. The finishing work was nice and they called us back after the work to make sure everything was okay. Their price was very comparable to others. They came when they said they would.
Description of Work: They replaced all of the windows and my back door in the condominium. They removed the old windows and disposed of them. They put in the new windows and fit them and sealed them.
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Yes, I recommend this pro
$4,500
JOAN B.
06/2006
carpet installation, home improvement stores
+ 0 moreLowes arrived the same day that we bought the carpet. They did a good job installing the carpet. Everything went well except for the fact that Lowes took all of the leftover carpet. I wasn't happy about that.
Description of Work: Lowes installed Berber carpet in three bedrooms in my home.
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Yes, I recommend this pro
$3,800
06/2006
replacement windows
+ -1 moreLowes was very punctual and they called ahead before arriving. The estimates were right on the money. I would refer them to others.
Description of Work: Lowes replaced seven of our windows. They took out the old windows as well.
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Yes, I recommend this pro
$2,800
06/2006
carpet installation
+ -1 moreEverything about Lowes was average. There was nothing outstanding about the service or the quality of work done. I would not use them again.
Description of Work: Lowes ripped out the old carpeting. I had them install new padding and carpet.
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Yes, I recommend this pro
$1,400
06/2006
carpet installation, flooring contractor
+ 0 moreWe shopped around a lot before we chose Lowes. They had the best prices and incentives. They completed the job in timely manner. They did a great job of cleaning up after themselves. They did have to call and reschedule once, but called way ahead of time.
Description of Work: We had water damage. Lowes installed carpet and hardwood floors. They also laminated the floors.
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Yes, I recommend this pro
$4,000
DAVID L B.
06/2006
flooring contractor
+ -1 moreLowes installed three different floors before the final one was correct. It took them months, but they always had excuses. The only reason they completed my floor at all was because I kept calling and harassing them. I was happy to resolve this.
Description of Work: Lowes installed our linoleum flooring. They came out three different times, because they kept messing up.
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Yes, I recommend this pro
$1,700
06/2006
plumbing
+ -1 moreLowes does excellent work. I usually use Lowes contractors because I always like what they do and am always satisfied. I definitely recommend Lowes.
Description of Work: Lowes installed a kitchen faucet. They did a great job.
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Yes, I recommend this pro
$375
Contact information
410 GENIE LN, Smyrna, TN 37167
www.lowes.comService hours
Sunday:
8:00 AM - 7:00 AMMonday:
6:00 AM - 9:00 AMTuesday:
6:00 AM - 9:00 AMWednesday:
6:00 AM - 9:00 AMThursday:
6:00 AM - 9:00 AMFriday:
6:00 AM - 9:00 AMSaturday:
6:00 AM - 9:00 AMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores,
Windows,
Appliance Sales and Installation,
Carpet Sales and Installation,
Plumbing,
Flooring Sales and Installation,
Doors,
Delivery Service
FAQ
LOWES is currently rated 4.2 overall out of 5.
Sunday: 8:00 AM - 7:00 AM
Monday: 6:00 AM - 9:00 AM
Tuesday: 6:00 AM - 9:00 AM
Wednesday: 6:00 AM - 9:00 AM
Thursday: 6:00 AM - 9:00 AM
Friday: 6:00 AM - 9:00 AM
Saturday: 6:00 AM - 9:00 AM
No, LOWES does not offer free project estimates.
No, LOWES does not offer eco-friendly accreditations.
No, LOWES does not offer a senior discount.
No, LOWES does not offer emergency services.
No, LOWES does not offer warranties.
Contact information
410 GENIE LN, Smyrna, TN 37167
www.lowes.comService hours
Sunday:
8:00 AM - 7:00 AMMonday:
6:00 AM - 9:00 AMTuesday:
6:00 AM - 9:00 AMWednesday:
6:00 AM - 9:00 AMThursday:
6:00 AM - 9:00 AMFriday:
6:00 AM - 9:00 AMSaturday:
6:00 AM - 9:00 AM