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Air Systems
Founded 1995 • With Angi since December 2009
Business Details
Phone Number
Address
1213 Hazelwood Dr Ste A
Smyrna, TN 37167
Description
Bunny Grazier 615-223-6622 office 615-223-6682 fax
Verified Reviews
A few reviews for this pro...
Teresa L.
10/27/2017
David came out and was great. He was on time, very knowledgeable, and thorough. David found that a water sensor had turned off my unit. He diagnosed the problem and got the AC running again. He advised a true assessment of the situation with replacement options and with no upsale. He pointed out that the sensor on my AC unit that triggered did the job it was designed to do. However, it was a redundant sensor placed by another company (an upsale item). I ultimately decided to go with another provider for my repairs just out of personal preference. My interactions with Air Systems were great and I had no concerns about working with them.
Description of Work
AC not working and needed estimate for replacement unit.
Category
heating & air conditioning/hvac
Mary L.
02/11/2017
I'm with a company that I've been with for almost fifteen years and they provide me excellent service. They're the ones that put all the heating and air in this house when we built it and they have been very reliable.
Description of Work
I use Air Systems for heating and a/c services. We had a really bad hail storm and it just beat up my air conditioner outside, and it was old to begin with so I went ahead and had a new system put in.
Category
heating & air conditioning/hvac
Mary L.
02/11/2017
I am with this company for almost 15 years, and they provide me excellent service. They're the one's who put all the heating and air in this house when we built it, they had been very reliable and if I have any cleaning or just maintenance or anything like that, I call them, I do not call another provider, I know them by now.
Description of Work
I had them come once or twice a year to check everything out. They came actually for a piece of equipment that is attached to my furnace, and it circulates to the air and head system, it cleans air, that's what I'm trying to say, they came to replace the bulb.
Category
heating & air conditioning/hvac
Pamela H.
02/09/2017
The unit is in the attic and we discovered that the drain pipe comes down the inside of wall to the outside of house. There is a leak dripping inside the wall.
Description of Work
They installed a new heating and air system in a apartment we had built in our backyard.
Category
heating & air conditioning/hvac
Pamela H.
02/09/2017
Brant M.
10/07/2015
Michelle K.
07/07/2015
unknown
Description of Work
Air Systems has been servicing my HVAC for the past 9 years. After spending $500 on repairs to one of my AC units, the unit shut down a week later, apparently while I was on vacation. I left a message on the company's answering machine the night I got home explaining the problem. The next day, while I was on my way to work, my technician called and said he would swing by the house to check it out. When I got home, my house was cool. Can't get better service than that! Dependable, prompt and respectful, I would recommend them to my friends.
Category
heating & air conditioning/hvac
Brenda F.
06/10/2015
Kathy H.
08/04/2014
My family has used Air Systems for more than a decade. They respond quickly, provide great service, and have always treated us fairly. I highly recommend this company.
Description of Work
Installed two fuses to get our a/c unit back up and running on a weekend.
Category
heating & air conditioning/hvac
Ginger O.
07/28/2014
Glen F.
06/03/2014
I've used them before and it went exactly like this. They come when they promised. They called me with the issues and the proposed fix. We agreed on it and then they fixed it. I'm very happy. Rick is professional, knowledgeable, friendly and dependable. Good job. I have another issues that needs to be addressed and I will call them to come fix it when I have a moment.
Description of Work
Replaced refrigerant in A/C unit to get it cooling again.
Category
heating & air conditioning/hvac
randall U.
05/14/2014
Sandra W.
04/04/2012
STEWART K.
07/20/2011
No don'ts. Agreed upon date, time and price and work performed as agreed.
Description of Work
Replaced defective valve on a/c system which required that system be taken down and reassembled, recharged and checked. Work was performed as and when promised at price agreed upon which was significantly less than the other quote I had been given.
Category
heating & air conditioning/hvac
Layne C.
06/19/2011
Came highly recommended by a friend's mother in the wholesale HVAC industry. Was my 5th quote. Came in with the best price. He was the only vendor out of 5 that told me my lines were not large enough for a sere over 13. Everyone else was pushing 14-16. He was very transparent about pricing. He showed me his wholesale price in a catalog and told me his mark up and labor costs. Very nice and knowledgeable.
Description of Work
Complete heat/air system
Category
heating & air conditioning/hvac
Rachael J.
04/11/2011
We own a new home, and they put the system in, so we have a warranty with them. I have had to call them out at least twice a year due to our units breaking. The first time, our AC was not working and they charged me for freon when all they did was take freon from my larger unit and place it in the smaller one...it said that right on the ticket. They thought this was the fix. Then it broke again. Well, that was b/c it had a leak. They told me they fixed it and low and behold my unit broke again last year. This time I was told that my unit could not keep up b/c AC units are produced for certain areas within the US and this unit was produced to only keep up with an average temp of 94 degrees and b/c it was over 94 my unit could not keep up. Well, that's b/s why is everyone else's units keeping up and mine can't...b/c there is a leak. So, when I called them out to fix the unit, they never even called me back. I don't care if I have a warranty with them or not, I will NEVER use them again!
Description of Work
AC repair
Category
appliance repair, heating & air conditioning/hvac
Service Provider Response
Today we were contacted by Angie’s List in regards to your post. I would like to say Thank You for your response and Thank you to Angie’s List because sometimes we mess up or people believe that we have messed up and we are not even aware that a problem exists. I sincerely apologize that your experience with our company was not glowing like some of the other reviews posted. We have been in business since 1995 and other than our trucks our customers are our only advertisements. I have called the numbers that we have on file for you and left messages and I am mailing you a copy of this response in hopes that you will call to see if we can get a resolution to any problem between you & our company. And offer our services for a/c repairs if you still have a need. Thank You Sincerely, David Wills Air Systems, Inc 1213A Hazelwood Drive Smyrna, TN. 37167 615-223-6622 office 615-533-5246 cell 615-459-3834 home 615-271-4013 pager airsystemsinc@bellsouth.netJon R.
12/23/2010
I could not have asked for a better experience. I went on the internet to research the best heat pumps and came upon a website that, upon my request, contacted four heating and air service providers in the area. Of all the people that I spoke to, David Willis of Air Systems Inc. was by far the most helpful and knowledgeable. He listened to what I asked about heat pumps (I really was pretty ignorant), and suggested several brands. Mostly concerned with quality, I was leaning toward Trane, which David said was a great brand, but also suggested Goodman for a lower price. He helped me understand the efficiency ratings and and the differences in quality and performance between brands. He is definitely not a hard-sell person. I got the sense that he really enjoyed his work and wanted me to have the best result. I went with the Trane, which he had mentioned was the quietest unit. The crew arrived right on time, were pleasant, and worked quickly and efficiently. The price seemed very fair, considering the quality of the work. David showed up during the job to help the crew and install the thermostat. When the installation was complete, he patiently showed me how to operate the system. This is a great company run by an honest, reliable owner who really cares about his customers. I am a licensed plumber and will be reccomending Air Systems Inc. to anyone who asks me who to call for HVAC work.
Description of Work
Air Systems Inc. replaced my 15 year old Bryant heat pump with a new Trane high efficiency heat pump. This work included the main unit, a new slab under the unit (the old slab was too small), a programmable thermostat, a new cut-off box with new breakers, and a new return grill.
Category
heating & air conditioning/hvac
Stephanie S.
12/09/2009
Air Systems has been maintaining my unit at my home since I've lived there, since 2002. As long as Brandy has been doing the maintenance, he has been very professional. The other guys are fine as well, not as professional but they are prompt. Brandy knows his stuff or seems to. My only concern has been the unit I bought in 2004 but I don't blame Air Systems even though they recommended it and installed it. I think I was unfortunate and bought a lemon but Air Systems and Brandy have been nice and always worked with me on repairing it at a reasonable price and as long as Brandy's involved I've had no problems with this company.
Description of Work
Regular AC/Heating maintenance.
Category
heating & air conditioning/hvac
Other local Pros in your area
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Angi Certified
2022 Super Service Award
We provide First Class service at a quality price! For repairs, service and installation on all brands of Heating and Cooling systems. Installation of new tank or tankless water heaters. We run gas pipe too! Call us now at 615-504-8313 to schedule your appointment with Austin!
Angi Certified
If you have any Plumbing, HVAC and Electrical needs contact us at Pioneer Plumbing Heating Cooling and Electric. Our in-depth experience and comprehensive understanding of plumbing, HVAC and Electrical issues ensures that we are well-equipped for any and all obstacles that present themselves. If you have a burst pipe, clogged drain, broken heater or any other plumbing, heating, or cooling problems, our board certified technicians will take a look at them and give you a cost estimate for free. We dedicate ourselves to providing the highest quality of service and making the job experience as easy and comfortable for you as possible. We will solve your plumbing problems as scheduled, as quoted, and as promised. Contact us today to schedule your free job estimate.
Angi Certified
Business Highlights
Emergency Services OfferedLicensing
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, Financing Available
Senior Discount
No
Emergency Service
Yes
Warranties
Yes
Services Offered
HVAC system, preventive maintenance, programmable thermostats, duct systems, electronic air cleaners, humidifiers & filters. Geothermal
Services Not Offered
Duct cleaning.
Frequently Asked Questions & Answers about Air Systems
How is Air Systems overall rated?
Air Systems is currently rated 4.7 overall out of 5.
What days are Air Systems open?
Air Systems is open:
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
What payment options does Air Systems provide
Air Systems accepts the following forms of payment: Check, Visa, MasterCard, Financing Available
Does Air Systems offer free estimates?
Yes, Air Systems offers free project estimates.
Does Air Systems offer eco-friendly accreditations?
No, Air Systems does not offer eco-friendly accreditations.
Does Air Systems offer a senior discount?
No, Air Systems does not offer a senior discount.
Does Air Systems offer emergency services?
Yes, Air Systems offers emergency services.
Are warranties offered by Air Systems?
Yes, Air Systems offers warranties.
What services does Air Systems offer?
Air Systems offers the following services: HVAC system, preventive maintenance, programmable thermostats, duct systems, electronic air cleaners, humidifiers & filters. Geothermal
Are there any services Air Systems does not offer?
Duct cleaning.