With Angi since August 2016
Service Provider ResponseThank you for your business and especially your kind words, Ms (removed member name). We enjoyed working on your project and adding another member to our ShelfGenie family. We hope that we can be of assistance should you ever need anything else to help organize or access your space.
Service Provider ResponseIt is unfortunate that this service did not go as anyone planned. (member name removed) is fairly accurate in her comments with a few exceptions. We also showed her exactly what we would be building with a sketch provided by the designer as well as a picture from our catalog. Upon the initial measure, it was confirmed with the spouse that we would be building this sized container as shown in the signed agreement and drawing. Apparently not everyone was on the same page with that end result and we were willing to adjust the solution to fit her needs. Where the commentary falls short is that we did call the client back after getting both the install team and designer involved. We never heard back from the client in order to resolve matters. We can only make amends when clients are willing to work with us. Granted a mistake was made somewhere along the process by both parties and we were willing to resolve matters. We just cannot resolve them without some form of cooperation and communication.
We are a locally owned and operated company with over 22 years of industry experience. We value honesty and integrity and stand behind our work. We specialize in cabinetry installation, custom closets, built-in-furniture, and a variety of related projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building long-term relationships with our clients and we guarantee your satisfaction!
2022 Super Service Award
I have been in the construction industry for approximately 10 years. The prime areas of my work has been remodel/renovations of kitchens, bathrooms and complete house flips plus numerous deck builds in wood and composite materials. We provide good quality work to our customers and as a result we get repeat business and referral to their family and friends.
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No, Shelfgenie does not offer eco-friendly accreditations.
Shelfgenie offers the following services: Organization - Home & Garage