Shelfgenie
About us
ShelfGenie
Services we offer
Organization - Home & Garage
Reviews
4.67 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 0% | ||
| 14% | ||
| 0% |
Showing 1-7 of 7 reviews
Randy B.
May 2018
The pullouts are great quality, work as promised and we are completely satisfied. ShelfGenie was professional, helpful, and knowledgeable. Installation was on time and done quickly and well. The pull outs make finding things in the lower cabinets much easier and saves space since we can now reach everything. There is no wasted space now. We would recommend them and would use them again.
John D.
Aug 2017
Jason was on time, efficient, & very pleasant.
Carolyn G.
Apr 2017
Great!
Valerie J.
Jan 2017
Sales and service were wonderful. Once a quote is given by a sales representative, the actual carpenter comes to the house to do detailed measurements. It then takes 6-8 weeks to make the units. Although the price seemed high, we were getting custom-made shelves and pullouts, so I guess it can be expected. The installer was professional and a perfectionist and it shows in his work. I have no qualms about the integrity of the product and know I can have any problem fixed immediately. So happy with my new shelves.
Thomas T.
Apr 2015
Existing kitchen is large, well-designed and efficient. However, as I age and develop flexibility problems, I found that getting heavy items off lower shelves became much harder. Shelf Genie made several good suggestions for making the existing space more accessible, carefully measured my existing cabinets, and built pull-out shelves for 6 base cabinets. Because they carefully measured and designed the shelves, the installation took only about 3 hours.
They arrived promptly -- even a few minutes early! -- and completely cleaned up what little mess they created. Working with the consultant and the installer was a pleasure.
I was very pleased with the project and would call them again to help with storage issues in other rooms.
They arrived promptly -- even a few minutes early! -- and completely cleaned up what little mess they created. Working with the consultant and the installer was a pleasure.
I was very pleased with the project and would call them again to help with storage issues in other rooms.
LindaLou H.
Feb 2015
It went very nicely. The Shelf Genie shelves make a huge difference in the amount of storage and convenience. Solid quality. We were able to determine placement of the shelves so they would suit our needs. Attractive looking shelves, we like the idea that they slide all the way out.
Response from Shelfgenie
"Thank you for your business and especially your kind words, Ms (removed member name). We enjoyed working on your project and adding another member to our ShelfGenie family. We hope that we can be of assistance should you ever need anything else to help organize or access your space."
Diana O.
Feb 2014
It went poorly. I showed a picture of what I wanted for dog food center with space for a bin. I did not get what I wanted at all. I got a box made of plywood on a pull out metal glider. This I could have gotten out of a catalog for less than $75.00. I was not home for the installation but was spouse was. I returned from the hospital with my Mom minutes after he left. I immediately called and told him of my dissatisfaction and told him to come remove it as it wasn't what I wanted at all. I was told he would speak with the "designer" and call me back. He never did but he sure cashed the check!
Response from Shelfgenie
"It is unfortunate that this service did not go as anyone planned. (member name removed) is fairly accurate in her comments with a few exceptions. We also showed her exactly what we would be building with a sketch provided by the designer as well as a picture from our catalog. Upon the initial measure, it was confirmed with the spouse that we would be building this sized container as shown in the signed agreement and drawing. Apparently not everyone was on the same page with that end result and we were willing to adjust the solution to fit her needs. Where the commentary falls short is that we did call the client back after getting both the install team and designer involved. We never heard back from the client in order to resolve matters. We can only make amends when clients are willing to work with us. Granted a mistake was made somewhere along the process by both parties and we were willing to resolve matters. We just cannot resolve them without some form of cooperation and communication."
Licensing
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FAQ
Shelfgenie is currently rated 4.6 overall out of 5.
No, Shelfgenie does not offer free project estimates.
No, Shelfgenie does not offer eco-friendly accreditations.
No, Shelfgenie does not offer a senior discount.
No, Shelfgenie does not offer emergency services.
No, Shelfgenie does not offer warranties.