E-N-J Handyman

Job was supposed to be a completed in a week. Three weeks later nothing was complete and business owner, Eddie Bittle, never came to the job site as promised. The deck replacement was terrible with nails sticking out, corners not matching, pickets not level, and all banisters wobbly. His crew came when they were told to and they would get calls from Bittle or his foreman to go to another site. I know this because it happened a few times I was outside when it happened. They left old decking boards and new decking boards on the patio for ten days and I ended up stepping on a rusty nail which went into my foot. I sought medical treatment and Bittle never offered to repay me for my medical treatment. And, as I recall, never apologized for it either. They did come pick up the decking the next day. They would not show up for days at a time while I waited at home for them. Never a call from them. Later, when we called a meeting with Bittle, he stated they were building other decks, from 5-8 of them while mine stood unfinished. Let alone the other work they had not started yet. Who wants to hear about other work they completed while your own sits unfinished? At this meeting Bittle said he was lied to by his crew about the work being finished, that someone was going to be fired. Take responsibility for what you, Bittle, did wrong. Don't treat your crew so poorly and threaten them when you knew this job was not complete. At this meeting Bittle brought vinyl siding with him to discuss starting that repair. If he felt all the work was complete, why would he bring more material for the home repair, why did they not bill me during the two weeks they were supposedly finished? Why did he not come check the end product? Because he was doing work for other people. For the elderly, where he gets most of his referrals. Well, guess who also got his name from the same elderly referral service? We did, and he forgot that. And, yes, I have discussed this situation with the referral service. The E-N-J crew did come back and remove the deck, banisters, and steps and rebuilt the deck again. Someone from their company did came back and inspect it, added some bolts to secure the posts and left an invoice in the middle of my driveway. I paid the invoice, which covered the final repair and Bittle paid for the first attempt at a repair, which was the right thing for him to do. Good luck to you if you choose to hire them. I would not recommend it.

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