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Brothers Cabin Staining and Painting

About us

We mostly do exterior cabins, log homes, and homes. We don't usually do work for contractors, just individual cabin owners or cabin rental companies. We are very use to working for people who live out of town or those who can not be on site during the project. All our employees are drug free and checked before we hire them to insure we get only the best to work on your home. We don't want to work with anyone we can't trust. We have been in business for 12 years and always do top quality work using top quality products. You would be hard pressed to find anyone in the business with more knowledge on staining log homes than us. Log homes is almost all we ever do. We can solve wood bee problems, remove mildew, make an old cabin look amazing again. We strive for 100% customer satisfaction and we will not settle for anything less. Our prices are very competitive and usually lower than our competition. If you find a lower price call us back, we may be willing to match it or even beat it. That way you get expert cabin staining at the lowest possible price.

Business highlights

Emergency services offered
25 years of experience

Services we offer

We are experts at exterior work on homes and log homes. We do interiors on occasion. We work mostly for individual owners or rental companies, not contractors.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
17%
1
17%
Showing 1-6 of 6 reviews
Tom L.
Jun 2016
5.0
Yes, I recommend this pro
They did a good job. I had them stain my cabin back in 2011 and asked them to do it again this year. They are affordable and Dustin squeezed me in right away. Dustin sent me a handful of pictures on their progress and finished work. I am very happy I chose them to come back and stain my cabin again. Thanks guys!

Matthew G.
Aug 2015
2.0
$3,000
We agreed to pay a trip charge as it was outside of their normal radius.  The charge was for five days of work - they crammed the job into three days.  Because they were working at dusk, spots were missed and there was a lot of overspray on our chimney.  The driller bee holes were never filled in either.  We were initially happy with the work if they could come out and fix the few issues that we notified them of.  After contacting Dustin several times, he informed us that "I'm little more than an answering service ... I hardly make anything and I don't have any equipment or crew just a phone and a name. I simply answer the phone, talk to people, and tell them where to go. I have talked to him and sent him the emails. I am sorry that he hasn't done anything yet but the only thing I can do is stop giving him work in the future if he isn't doing his job."
So frustrated, we let it go.  However it has been only two years and the stain is flaking off all over our house and despite saying that he put a product called "Bee Off' that is supposed to keep driller bees away, we have more holes now than before the staining.  I reached out to Dustin to see if he would honor his "satisfaction" warranty and he didn't even return the note.  I have also contacted the BBB and he hasn't returned their request for a response yet either.  
Don't waste your money on this company - you will be sorely disappointed.
I have all correspondence with them if you would like further details.

Lawrence D.
Aug 2014
1.0
$2,500

Looked good at first then within a year I noticed peeling and flaking.  I contacted Dustin.  He said he would send his brother out to look at the problem.  His brother called me from the property (it's a vacation home) and told me he would correct the problem "soon".  I offered to participate if they felt the problem was not their workmanship but he said they would fix the problem.

Weeks turned into months and after multiple voice mails, text messages and emails I have been unable to get a response from anyone.

So I call Angie's list to see if they could get the Brothers Owenby to respond to my concerns.  In spite of the fact I used this contractor as a result of reports on their listing site Christian Resiak <[email protected]> informed me that since the brothers Owenby had stalled the repair past the one year threshold and I did not have a written guarantee (in spite of email documentation that the use of a more expensive product "should" give me up to 8 years of satisfaction) there was nothing Angie's list could do.  They would not call the contractor, or offer to assist in any way.

So I ask myself why should I pay to subscribe to a service that leaves me to fend for myself when there's a problem.

The obvious answer is to cancel my subscription and find a contractor without them.

I have been in touch with the Better Business Bureau in TN.  Hopefully I will have more participation from them.



Jessica T.
Jun 2014
5.0
Yes, I recommend this pro
$1,200
They showed up on time the first day. Spent about 2 hours washing and left. the next day they came back and checked to make sure it was dry enough which it was so they proceeded to stain the decks. they did the entire first coat in about 3 hours including the time it took them to cover things that didn't get stained. They took a break for about an hour and came back and spent about an hour applying the second coat. After that they removed all the plastic, cleaned up the area, packed up and left. They worked fast and did an awesome job. Our decks haven't looked this good in years. I would use them again for sure.

Dotty B.
Nov 2013
5.0
Yes, I recommend this pro
$3,000
We were very confident leaving this team alone to paint our cabin while we were not in town, including indoor access to ensure if there was anything they needed that they had access (they did pop trigger a fuse and need to access the basement).  We are extremely happy with the work the team did, including clean up.  We consider this vendor to provide a high quality product for a reasonable price.  Good at communication.  Definitely recommend Brothers!

Diana H.
Jul 2013
5.0
Yes, I recommend this pro
$2,300
Did a excellent job, cleaned up well. Very good guys. They are easy to work with . A little slow on getting back to calls, but I understand they are busy.
Response from Brothers Cabin Staining and Painting
"Thank you for the kind words and I agree our response time is something that needs improving. Spring and fall tend to be so busy I have considered using an answering service but decided they would not be useful because they can't answer any of the questions that a lot of customers have. Sometimes its just plain human error. I hear the voice mail but get busy doing something and forget about it until sometime later. Anyhow, we will work on ways of improving. Thank you again and feel free to get in touch if you ever need us again :-) Oh and for any of our potential customers ... text messages are perfectly fine by us. Sometimes we work in areas with poor cell phone signal. A text is the fastest way to reach us because it doesn't need a strong signal. Emails are also perfectly fine."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Brothers Cabin Staining and Painting is currently rated 3.8 overall out of 5.

Brothers Cabin Staining and Painting accepts the following forms of payment: CreditCard

Yes, Brothers Cabin Staining and Painting offers free project estimates.

No, Brothers Cabin Staining and Painting does not offer eco-friendly accreditations.

No, Brothers Cabin Staining and Painting does not offer a senior discount.

Yes, Brothers Cabin Staining and Painting offers emergency services.

No, Brothers Cabin Staining and Painting does not offer warranties.