Aladdin Home Care

We have used this company for a number of years and the service has been great until recently. The past couple of times mark has been very hateful and argumentative, he missed a couple of spots and was asked to come back and said he would if we really felt it was necessary. When asked to go back again, he declined and stated we needed to worry about a roof and gutters. Im sorry but you were hired to do carpet cleaning, not tell me my gutters needed cleaning when the gutters had nothing to do with the carpet stains. He stated the stains would be $100 an hour charge and he thought we would not want to pay that but never once mentioned it and we have called him two times over the issue. These are stains that were caused by a guest and the guests were responsible for paying. He then stated he never saw the stains that it could have been one of the other guys that worked with him that day that missed them. After letting him know I would take my business elsewhere, he then proceeds to text me that he can write me a ticket for the extra cleaning so my guests can pay for it.¨ not sure what the issue is recently, I understand we all have bad days but to fly off the hinges at a repeat, well paying customer is absurd and should be addressed for future business purposes. Update:: Mark has since reached out threatening me because of this review.

Mark was very friendly and professional. He set an appointment, arrived and completed the job in a timely matter.The price was more than fair and he did an excellent job. He cleaned the siding and it looks brand new. I will definitely will use him again. Thank you Mark

First time they came out all went well. 2nd time out was to replace sewer line, old pipe was wrong type, Replaced with correct type, but did not unclog, also anyone knows water don't flow uphill. Would not use again.

He came out on time and within an hour had it completed I was very satisfied.

Very nice people, showed up, did a wonderful job.

Very nice people came done the work My bathroom pipes were clogged and they didnâ t quit until they were clear. Would recommend this company to everyone

No Comment

They were very responsive and communicated every step of the way. Friendly and the guests were pleased with the job they did.

I dealt with Mark from the company. He contacted me quickly, gave me a reasonable price and showed up when he said he would. After that everything went to downhill fast. He was unable to get my patio screens clean. In fact they look worse now than before. He over sprayed water throughout the screened in room and left the ceiling and all of the walls dripping with water. I had to wipe everything down which was not easy for me. He also left 2 inches of standing water on the floor of the screened in patio. When I asked him about it he said that I could sweep it out. I thought that he should have done that. In addition when he power washed the stamped concrete on the rest of my patio, his machine was so powerful that it stripped off the edge of the stamped concrete and broke and removed quite a bit of the grout material. In addition the main reason for the power washing was to remove some over spill from my watering of my plants. It had plant fertilizer in it which I believe to be water soluble. However his super strong power washer was unable to get that up. When I asked him about the missing grout and paint on the stamped concrete, he lied to me and said that it was that way when he started which was totally untrue. When I asked him about the water on the ceiling and the side walls of the screened in patio, he said that he had power washed everything which was untrue because the walls were dripping with water showing exactly how much dirt was left on the walls; the same thing with the ceiling. Considering the damage that he caused and his lies and his attitude, I did not pay him. He was very angry about that and I have been watching my home cameras to make sure that he does not come back and do any more damage. He struck me as the kind of person who may do that. I would not recommend this contractor to anyone. Although I was not out any money, I spent the next three hours cleaning up the mess that he left. I now have to find a way to replace the stamped concrete on the edge of the patio and replace the grout, two projects that I did not want on my to do list.

Great job!

Very nice guys. Did a nice job.

They did a excellent job, very nice guys I will hire them again

They did a great job!!

They were friendly, efficient and did a great job.

Very prompt and communicated well to let me know they were almost to our house. Did a great job !

Prompt

Good guys .

He arrived over an hour late and made no apologies. The carpets looked good when he left, but the stains came right back up the next day. The one positive thing I will say is they did a great job cleaning the kitchen tile and grout. It looked great.

Did great job. Cleaned not only upstairs vent but went into crawl space to see all ok. Had 2 men. Glad. Moving washer and dryer hard. They did it without a problem Even put up with my having them getting the position just right. Giggle.

Very curious and work quickly but thoroughly

Quick & Professional

Super nice guys. Were there mask! Very professional job was done perfectly and I plan on having them back again!I highly recommend them

Excellent, polite service, arrived on time, explained procedure. Found kink with lint â ballâ , so glad I called them!

Mark and Ray were wonderful. Drain unclogged and draining better than it has in years. I plan to use them for power washing my house and patio.

I had an immediate need and Aladdin came quickly , did excellent work and a reasonable price.work