Henco Furniture
About us
Additional DBA - Henco Inc.
Reviews
2.01 Reviews
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Showing 1-1 of 1 reviews
Carrie C.
Nov 2012
Is it worth the drive? Well, maybe not. It's a very cute place and the shopping experience was pleasant. However, the salesperson made false statements and guided us into buying a leather couch we should never have purchased and was a bad choice for us. She may have actually believed what she was saying, but when it became clear that our dog's (small-medium dog) claws were going through the surface of the leather (to the raw leather) they did not want to stand behind their employee's statements and allow us to return the couch unless we first repaired all the damage. We couldn't afford to return this couch! We had small scratches through the dark colored surface in 3 separate locations within a week. But their salesperson said this just wouldn't happen. She said
there could be some surface scratches that would just polish out more or less and wouldn't be a big deal. They have a 10 day return policy, but they require the piece be in perfect condition. We would have to have replaced 2 cushion covers plus the covering on one arm at an expense of hundreds of dollars. Well, we are stuck with it. Would never have made this decision except on the strong advice of the salesperson. Our other non-leather pieces are fine, but we will never return! Not worth the drive.
there could be some surface scratches that would just polish out more or less and wouldn't be a big deal. They have a 10 day return policy, but they require the piece be in perfect condition. We would have to have replaced 2 cushion covers plus the covering on one arm at an expense of hundreds of dollars. Well, we are stuck with it. Would never have made this decision except on the strong advice of the salesperson. Our other non-leather pieces are fine, but we will never return! Not worth the drive.
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FAQ
Henco Furniture is currently rated 2.0 overall out of 5.
No, Henco Furniture does not offer free project estimates.
No, Henco Furniture does not offer eco-friendly accreditations.
No, Henco Furniture does not offer a senior discount.
No, Henco Furniture does not offer emergency services.
No, Henco Furniture does not offer warranties.