Thomas Cabinets

This is the most knowledgeable company. Everyone is respectful and professional They have been Extremely helpful with figuring out my awkward space. I get so many compliments on my kitchen.

Thomas cabinets remodeled my kitchen and its absolutely stunning!! highly recommend

Josh installed new cabinet doors in September 2021. The first 3 photos show the cabinet doors replaced in my kitchen. We had a glaze added to the doors and drawers that was supposed to be a dark bronze. As several months went by some of the glaze started fading (the cabinets were not in the sunlight so that was not the reason). As time went on more of the glaze was fading and other areas began developing a lighter pink while other spots were fine. This was happening on the same door where some was dark and other was pink. The rest of the photos will show the issue. I finally could not take the disgusting look anymore and not wanting to complain was going to see about fixing the issue. After having two different cabinet companies come out to discuss a remedy they both stated I should call the guy back to fix issue. They could not believe the poor workmanship on the glazing. They described it as the glaze was not stacked properly and showed me areas to prove the box to which doors were placed was not primed properly. It has flakes and bubbles(but that is a different issue. I could accept that but the glaze is horrendous)! After talking to the two cabinet companies and their response saying the company that installed should fix it. They stated the poor glazing job would not be acceptable to them and they would fix it immediately. They said to avoid negative publicity and because it would be the right thing to do is there reasoning. I tried to call Josh twice and he would not return my calls. I finally text him pictures of the issues. He stated the following " The warranty on any painted products is 2 years. This job was done 3 years ago sir. I stated your website says I have a 5 year warranty and the issue with the glaze started about 6 months after install. He stated " The 5 year warranty is only our factory cabinetry. If you were having problems 6 months in you should have contacted us then." After several months the fading was not as bad but now has reached this point of severe fading and something needing to get done to correct. In other words, Josh is not going to do anything. HIS WEBSITE UNDER THE SERVICE TAB STATES "5 YEAR WARRANTY ON OUR LABOR". IS NOT HIS WORK ON GLAZING NOT LABOR? I have seen other cabinets that were glazed for several years and they looked great and non ever turned pink! I do not want anyone else to be treated like I have been treated. Please look at the pictures. It is very clear that something went wrong with the glaze job (which is not paint). Everyone that reads and sees these pictures that works hard and pays good money for an upgrade to kitchen cabinets can make their own judgement. I saw where he had a response to his last complaint blaming that person. Not sure what he can state that would make this my fault. I am old school and a retiree that grow up in a time where your name and workmanship meant something. I am very disappointed. They say a picture is worth a thousand words and I believe the pictures say it all but wanted to add. the facts as well. I will be contacting BBB as well.

I had a poor experience with Thomas Cabinets. As it related to my project and my experience, I was extremely disappointed with the lack of internal communication and lack of follow through and accountability causing several mistakes, delays, and mishaps throughout the project. They did not follow specs provided, and when we tried to sort a solution after the weeks of delays and mistakes, Rene and Josh were not friendly nor accommodating. I would not recommend this company and will be seeking others in the future for my projects.

I write repair estimate for a living for 15 yrs. This company prices were right at what my software dictated. Great customer service and excellent skills. My wife hasn't been this happy in 20 yrs. Thanks for such a quick and professional company. I'd recommend them highly.

Would highly recommend Thomas Cabinets to anyone considering a remodeling project. Josh was professional and courteous from the start. Accessible and helpful anytime we had a question. Josh is very meticulous with his work and it shows when the job is complete. We couldnâ t be happier with our new kitchen.

Josh, Rene, Nate and Joseph were great to work with. Their dedication to quality, timelines, and customer service was a huge wow ! They exceeded our expectations.

Fantastic experience! Flexible and accommodating to our ever changing timeline. Great communication! I look forward to working with them on future renovations.

Josh was very professional and extremely curteous from beginning to end of job. I really like the work he did for us and won’t hesitate to use him for further projects!

Josh is awesome. Very trust worthy

Both him and his wife were very professional and friendly

Thomas Cabinets did a fantastic job!!!! The quality of his work was great! He was able to finish all of the many projects in a timely manner. I am well-pleased and will definitely work with him again. Highly recommend him!!!

I would hire Mr. Thomas again in a heart beat. He is honest and professional. Started and finished under budget and fast. Very pleased with his work.

Thomas Cabinets did an excellent job. they were quick, efficient and a high attention to detail. will be hiring again

Thomas Cabinets did an excellent job for me.

Thomas Cabinets did a wonderful job for me. I would give him a ten star rating if the scale went that high. Joshua is trustworthy and has very high standards for the quality of his work.