I have a 60 year old house. The past few weeks I had issues with lights all through the house flickering, gradually worsening to the point of flickering continuously. Concerned about the likelihood of old wiring going bad and needing some major work, I messaged them through Angie's List at 1030pm, assuming (hoping) they would contact me some time the next day. Within a few minutes I received a text saying he could try and come out tomorrow afternoon, but it sounded as if I should call the power company first to check wiring coming to the house, then if there was nothing the power company found wrong he would check it out. NES came to the house, identified the problem, and fixed it. Even though Barnes Electric never came to my house, he provided free, honest advice (which was correct) and indirectly helped fix my electrical problem. It would have been so easy, and not surprising, for any other company to have come to my house and charged a service call visit to do the exact same thing this company did through text messages at 1030 at night. They have completely earned my respect and I will definitely use them for any future needs I have and recommend them to others.