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Dale's Heating & Air Inc
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Dale's Heating & Air - Ooltewah is a customer focused heating and air-conditioning company that was originally started in 1996. Located in Ooltewah, TN, we employ highly trained people whose goal is to make our company the best service company in The Chattanooga Area. Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ--a fact you'll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction. License number - TN # 42258.
Business highlights
Emergency services offered
29 years of experience
Services we offer
Heating & A/C. Gas furnaces. Heat pumps. Ventilators. Controls & Thermostats. Humidifiers. Air purifiers. Furnaces. Evaporator coils. Package heat pumps. Gas package units. Unit heaters. Duel fuel units. Fan coils. UV lamps.Install Heat Pump Water Heaters.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7193 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 7% | ||
| 3% | ||
| 3% | ||
| 2% |
Showing 1-25 of 193 reviews
Mark P.
Dec 2018
I contacted Dale's and requested a quote for replacement of my home's HVAC unit. Within a few days Chris Coleman came to my house to provide a quote. Chris was very thorough and professional. He asked for specifics about my house then went into the crawl space to check and measure ductwork. He also checked my HVAC filter and return duct. He used a gee-whiz app on his tablet to show me the return air duct was not large enough for my house. Chris quoted a price for replacement of the unit and return duct and asked if I had any other questions. He was not pushy or put out when I said I intended to get a quote from a competitor. Upon contacting a local competitor for a quote the decision to go with Dale's was easy. Chris Coleman's professional demeanor and slightly better price quote was a winning combination. The installation was scheduled later that same week. The installers arrived on time and did a great job removing and hauling away the old unit and installing the new one. The three guys were friendly and courteous and made sure I was satisfied with the installation before they left that day. I am very impressed with Dale's Heating and Air and highly recommend their service to all.
Response from Dale's Heating & Air Inc
"Thank you so much for your wonderful review! It was a pleasure working with you as well and we look forward to working with you again!"
James S.
Oct 2018
The tech determined what it was (whole house filter in backwards) and then I asked to have the outside coils cleaned on the heat pump, which he did. He was very thorough in checking the AC unit and tightened some electrical connections.
Response from Dale's Heating & Air Inc
"Thank you very much for your kind review and thank you for choosing Dale's! Dale Taylor"
Martha A.
May 2018
Went fine...explained the workings of the thermostat. Was satisfied.
Response from Dale's Heating & Air Inc
"Thank you very much!! We appreciate you taking the time to write such a kind review! Thank you again for calling Dale's!"
Don S.
Feb 2018
Prompt, responsive and efficient!
Response from Dale's Heating & Air Inc
"Thank you so much!! We are very happy we were able to get your unit maintained before the warm summer months!"
Bill D.
Feb 2018
They've kept our AC running in tip top shape. They come out whenever, to service the unit. Very responsive and professional. They are good people, good workers. I wouldn't use anyone else.
Response from Dale's Heating & Air Inc
"Thank you for this kind review! We appreciate our customers and are proud to have such dedicated technicians!"
Larry P.
Nov 2017
Everything went well. I am pleased.
Response from Dale's Heating & Air Inc
"Thank you so much for your review and for being a valued customer of ours!"
Brenda I.
Oct 2017
Well enough for the AC to run
Response from Dale's Heating & Air Inc
"Thank you for giving Dale's an opportunity to take care of your Heating and Air system. Dale Taylor owner"
Marc N.
Sep 2017
Dale's found a wrench jammed in the motor. I watched them pull it out. The previous company I used to clean my units must have left it there. Dales also found an issue with a contact freezing which likely added life to my unit.
Response from Dale's Heating & Air Inc
"Thank you for choosing Dale's we appreciate your feed back. Dale Taylor Owner"
Cathryn R.
Aug 2017
He actually gave me a menu of price choices, from the gold treatment to the band aid fix. We chose the band aid option. We have used him over and over and we are always happy with him.
Response from Dale's Heating & Air Inc
"Thank you for your review! Dale Taylor, Owner"
Randy M.
Jul 2017
It went fine, no problems since.
Response from Dale's Heating & Air Inc
"Glad we could be of help in your time of need on the weekend. Thank you Dale Taylor Owner"
Mike M.
Jul 2017
Work was well done, just very expensive.
Response from Dale's Heating & Air Inc
"Thank you for your feedback! Dale Taylor"
Mike M.
Jun 2017
service was very good. service went extra mile with cleanup help
Response from Dale's Heating & Air Inc
"Thank you for choosing Dale's we appreciate your feedback! Dale Taylor owner"
Mike P.
Jun 2017
Everything was prompt and professional
Response from Dale's Heating & Air Inc
"Thank you for choosing Dale's, Thank you for your feedback! Dale Taylor"
Kris W.
May 2017
They actually came back two days later after my propane guy hooked up the propane and made sure everything was running great and didn't charge me. Interactions were very nice, I asked stupid questions and they answered them, it was really great. The work turned out awesome, I have a new heater. They were actually five minutes early and called before they came.
Response from Dale's Heating & Air Inc
"Thank you for your kind words! We strive to take care of all of our customers too there satisfaction! Dale Taylor"
Barbara H.
Apr 2017
Both jobs went very well!
Response from Dale's Heating & Air Inc
"Thank you for choosing Dale's we appreciate your feedback! Dale Taylor, owner"
Sharon R.
Feb 2017
Arrived when scheduled, very professional. Resolved the issue at the price that was quoted.
Response from Dale's Heating & Air Inc
"Thank you for giving us an opportunity to serve your family. Dale Taylor Owner"
Eddie S.
Jan 2017
.
Response from Dale's Heating & Air Inc
"Thank you for allowing Dale's help you out in your time of need. Dale Taylor Owner"
Kris W.
Dec 2016
It was great. They were kind, polite and were very punctual (called ten minutes beforehand, and showed up on time). I have already hired them to come out in the Spring and check out the AC
Response from Dale's Heating & Air Inc
"Thank you for giving Dale's a review. Dale Taylor, Owner"
Kris W.
Nov 2016
The repairman was very nice, punctual, and friendly. He didn't mind my questions, and answered them without making me feel stupid.
Response from Dale's Heating & Air Inc
"Thank you for taking the time to give Dale's a review. Dale Taylor, Owner"
Tony H.
Sep 2016
Great. The tech, Andrew, came out at the scheduled time and reviewed the situation. He advised what was needed and that he'd follow up with the office to get the estimate for the part. The office called shortly after with the cost. The cost was fair and reasonable. Andrew came back to do the work and walked through what needed to be done and what was done. Great overall experience
Response from Dale's Heating & Air Inc
"Thank you for giving Dale's an opportunity to help you. Dale Taylor, Owner"
Richard C.
Sep 2016
.
Richard C.
Sep 2016
They are awesome.
Response from Dale's Heating & Air Inc
"Thank you for giving Dale's a review and trusting us with your project. Dale Taylor, Owner"
Morgan C.
Jul 2016
unknown
Response from Dale's Heating & Air Inc
"Thank you for your top rated review of our HVAC and Plumbing company!"
Brad T.
Jun 2016
unknown
Response from Dale's Heating & Air Inc
"We thank you for your grade A review! Please call us again with any HVAC or Plumbing needs."
Pagely K.
Jun 2016
unknown
Response from Dale's Heating & Air Inc
"Thank you for being a Dale's Comfort Club maintenance customer. We value your business and are glad to help you keep your home comfortable and your systems running well."
Licensing
State Contractor License Requirements
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FAQ
Dale's Heating & Air Inc is currently rated 4.7 overall out of 5.
Dale's Heating & Air Inc accepts the following forms of payment: CreditCard
Yes, Dale's Heating & Air Inc offers free project estimates.
No, Dale's Heating & Air Inc does not offer eco-friendly accreditations.
No, Dale's Heating & Air Inc does not offer a senior discount.
Yes, Dale's Heating & Air Inc offers emergency services.
No, Dale's Heating & Air Inc does not offer warranties.