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Tier Inc

Founded 1999 • With Angi since July 2011

Additional DBAs - Crawlspace Makeovers, DryRite, Environmental Services of America Inc., HVAClean, Steamdry Carpet Cleaning, Tennessee Indoor Environmental Restoration. See website for additional service area.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Verified Reviews

4.8

(5) Verified Reviews

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Showing 1-5 of 5 reviews
Lisa H.
4.0
11/04/2014
The water mitigation team did an excellent job and was very courteous. I would definitely rate the water mitigation part an A. I wish that I could have rated our entire experience as an A, but we did not have as good as of an experience with the restoration side of things. The company uses different subcontractors do to the restoration work. Mike, the salesman, was very professional, prompt, and courteous, even when we didn't see eye to eye. The issues we encountered was with the main subcontractor who did some of the work around the house. The company used several subcontractors that were great (the drywall and flooring guy). However, the subcontractor that was on site most of the time and who also did some of the work was very unprofessional. He actually cussed me out over the phone. I felt his work was that of a handyman, not a professional craftsman. With the amount of money we were spending I expected more quality work. He carried off several boxes of unused flooring and lied to the salesman that he had taken it, even though he expected us to pay for it. I am glad Tier sided with us and credited us the money back on those boxes. It wouldn't have been right to charge us for material that was taken back. However, despite our differences, we did come to an agreement on most things. I honestly would say, if we had a different subcontractor I think things would have gone a lot smoother. The company itself was courteous to deal with, even through disagreements. Once they started the job they were just as eager to finish as we were. They will get the job done in a timely manner. For the most part, almost everything turned out nice, but it's a few small things here and there I wish had been done with better craftsmanship.
Description of Work
We had water damage throughout half of our house and used Tier for water mitigation and restoration.
Category
mold removal
MARIAN C.
5.0
02/25/2014
Mike was great with helping me to find and select everything that needed to be replaced and worked with my schedule so I wouldn't have to miss too much work. The guys from Tier were very professional and wonderful to work with. I wish all the companies I had to deal with were like Tier!
Description of Work
I had a water leak in an upstairs bathroom that ran all the way down to my garage and into a second bathroom. The plummer I called recommended Tier and even called them for me while he was repairing the leak. This was New Year's eve and within 15 minutes, Tier was calling me up making arrangements to come out to my house and survey the damage the next day. Greg from Tier showed up and was wonderful. He told me what would be needed and even helped me make the claim with my insurance company. The next day they were at my house drying everything up. Tier took care of all the negotiations with my insurance company, freeing me from the stress of having to deal with this myself. They were so thorough that the insurance company didn't even send anyone out. Tier provided everything they needed. Once everything was dried out and the insurance claim was settled Tier hired the contractors to repair the damage.
Category
air duct cleaning, mold removal
Jeff C.
5.0
12/23/2013
Greg and TIER, Inc. are one of the most professional outfits I have had the pleasure of doing business with. They spent hours both on the phone and on-site evaluating this job, and then when we decided a course of action, they finished ahead of schedule and exactly on budget. This makes the third time I have used their services, and I would not hesitate to do so again a fourth time. And for the record, while they did ask that I complete a review for them, they did so before the job was initiated, and never once asked that I indicate anything other than an honest evaluation of their job. Well, here it is guys… you get an A+ from me!
Description of Work
Cleaned all air ducts, dehumidified basement, and remediated mold in basement.
Category
air duct cleaning, mold removal
Vickie J.
5.0
06/04/2012
Was referred to this company, and they called and set up the appt. They were on time and they was very professional and worked timely. We have a new baby in the house and he made sure that his loud vacuum wouldnt' bother the baby before he started. I thought this was ver considerate. He told us what he found, really nothing, and what he was planning on doing to make sure it's what I wanted to do. He insured us that the chemicals he used were green and safe for baby and pets. He informed us of the other services they do and wasn't pushy. I had a very good experience with them. No more odor in the dryer. Great job.
Description of Work
I was referred to this company by another Angie's list client. The other company wasn't able to do it because of illness so he had Tier call me. They came in and cleaned out the dryer vent from outside the house and sprayed a green chemical to keep mold and odors away. The dryer had a really bad odor that would come and go so we figured there was water in the outside pipes. They didn't see anything out of the ordinary but cleaned it out for us and sprayed the inside. No more odor
Category
mold removal, dryer vent cleaning
Donnel M.
5.0
07/07/2011
I'm a real estate broker and I use him all the time for my personal residence and also for my clients. I've had 3 clients who have used them in the past 6 months at my recommendation. When I found that there was a place where there was moisture still coming through due to the ground water, they came back at no additional charge and took care of all of that about 3 weeks ago. I would use them again in the future.
Description of Work
I used the services of Tier Inc in October 2010. They did complete overhaul of my crawlspace, hand scrubbed all of the joists to remediate the mold, they did the hepa vacuuming twice and replaced all of my trunk lines that were underneath the house. They also added a vapor barrier on the ground to partially encapsulate the crawlspace and then they tested it.
Category
mold removal

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Phone

Address

199 Spence Ln

Nashville, TN 37210

Map showing Tier IncView larger map

Other Information

Services Offered

Mold Testing and Remediation, Air Duct Cleaning, Dryer Vent Cleaning, Sewer Cleaning, Basement Waterproofing, Water and Smoke Damage, Heating and Air Conditioning

Services Not Offered

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Payment options

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Visa
MasterCard
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

Tier Inc is currently rated 4.8 overall out of 5.

Tier Inc is open:

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Tier Inc accepts the following forms of payment: Check, Visa, MasterCard

Yes, Tier Inc offers free project estimates.

No, Tier Inc does not offer eco-friendly accreditations.

No, Tier Inc does not offer a senior discount.

Yes, Tier Inc offers emergency services.

Yes, Tier Inc offers warranties.

Tier Inc offers the following services: Residential and commercial flood damage, fire damage, mold remediation, duct cleaning, HVAC repairs, crawlspace makeovers, air duct, carpet cleaning, water and sewage extraction, clean up & water damage repair.