About us
With Mr. Roof of Nashville, you get more than great value, you get an entire team of residential and commercial exterior problem solvers. Plus, you get a lifetime warranty, 24-hour turnaround on most jobs, and amazing customer service professionals who are here to make sure you’re happy every step of the way.
Business highlights
63 years of experience
Services we offer
Roofing, window replacement, masonry restoration, siding, & insulation.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.338 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 16% | ||
| 0% | ||
| 0% | ||
| 13% |
Showing 1-25 of 38 reviews
Lisa M.
Aug 2024
Fixed what I needed in the meeting for the estimate. It was a small project so I appreciate their showing up. Nick was very professional
Mark M.
Aug 2020
I don't like them. Never do business with them again. Because my roof is still leaking. Now I have to paid someone else to do the job.
Sherry A.
Aug 2020
Responded quickly. Assisted us with our insurance claim and in locating financing through my Mortgage company. Workers arrived early, They stayed focused on the job and stayed until finished. Were a Hard working group. No wasting time at all. Spoke very little English though. Roof looks professionally manicured. As it should. Definitely recommend these workers.
Nancy G.
Oct 2019
A representative of Mr. Roof came out, inspected the area around our chimney, took numerous pictures, and gave us their opinion of what needs to be done to waterproof the area where the roof and chimney come together as it had completely deteriorated. We agreed to their reasonable price and a crew was at our home the next day to perform the work. They were professional and did an excellent job flashing and sealing our roof around the chimney. They took pictures before, during and after the repairs to show us exactly what was done and how. We will definitely call Mr. Roof again should we need any further work done on our roof!!!
Dan D.
Sep 2019
Perfectly. Thank you Mr Roof!
David G.
Sep 2019
Good. They were prompt. They did the job. They actually threw in a little extra effort. Pricing was comfortable.
Steven S.
Sep 2019
Very good. They were on time. They did what they were supposed to do. They honored the agreement. They were just really good.
Richard B.
Sep 2019
They did a great job. They showed up and got it done without any problem.
Joel B.
Sep 2019
It was really good. They were the most informative and easiest to work with. They were very knowledgeable and helpful. They were competitive with their pricing.
Kayla T.
Aug 2019
Mr. Roof was absolutely wonderful! They helped us with our insurance claim, completed the roof in one day, cleaned everything perfectly, followed up with us consistently and answered any question we had. I would highly recommend and am so glad we chose this company! They even sent a nice thank you gift and note after everything was completed. A+ customer service
Sarah N.
Jun 2016
unknown
Response from Mr. Roof of Nashville
"We appreciate and thank you for providing us with an overall grade of A regarding your the work Mr. Roof completed on your home recently."
Faheem G.
Jun 2016
unknown
Response from Mr. Roof of Nashville
"Thank you for taking the time to provide us with an overall grade of A regarding your home improvement project from Mr. Roof. Our team works hard to provide a great experience for our customers."
Dawn L.
Apr 2016
unknown
Sam P.
Jan 2016
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Response from Mr. Roof of Nashville
"Thank you for taking a moment to post a grade of straight A grade for your experience with Mr. Roof for your recent home improvement. Jay Zielke, General Manager and Cheryl Cox, Marketing Manager"
MJ T.
Aug 2015
.
Response from Mr. Roof of Nashville
"Thank you for taking a moment to post your response on line about our open communication with you to keep you informed during your recent home improvement project with Mr. Roof. Jay Zielke, General Manager and Cheryl Cox, Marketing Manager"
Charles D.
Jun 2015
unknown
Blair S.
Mar 2015
unknown
Response from Mr. Roof of Nashville
"Thank you for choosing Mr. Roof to install the new roof on your home and providing us with a report card of straight A's. Our team works hard to supply the best customer service and we stand behind our products and warranties. Jay Zielke, General Manager & Cheryl Cox, Marketing Manager"
Sharon H.
Jan 2015
Everything is great. The roof is great.
Pamela B.
Dec 2014
unknown
Response from Mr. Roof of Nashville
"Thank you for choosing Mr. Roof to install the new roof on your home and providing us with a report card of all A's and B's. We stand behind our products and warranties. Jay Zielke, General Manager & Cheryl Cox, Marketing Manager"
Clair S.
Dec 2014
They were knowledgeable and took care of the problem.
Response from Mr. Roof of Nashville
"We appreciate that you took a moment to post a review regarding the flat roof work Mr. Roof supplied on your home. Jay Zielke, General Manager & Cheryl Cox Marketing Manager"
Paul L.
Jul 2014
unknown
Response from Mr. Roof of Nashville
"Thank you for taking the time to post a review of your experience with the purchase and install of a new roof on your home from Mr. Roof. Jay Zielke, General Manager and Cheryl Cox, Marketing Manager"
Louise M.
Jun 2014
They put on new wood everywhere except for where the damage was on the sunroom. They were lazy with their work and didn't clean up after themselves which caused the gutter guards to overflow. UPDATE: When the gutters were overflowing, they came out and there were over 300 rusty nails in my gutters, so I had to have my gutters replaced as well.
Response from Mr. Roof of Nashville
"We diligently tried to address her issues and explained that her concerns were pre-existing. We worked with this person and her husband to solve any issues and provided a major refund for any inconvenience. Her husband personally signed off on paperwork stating he was satisfied. After receiving a refund, she still issued this complaint. We contacted her regarding the review she posted and tried to further resolve her issues. There are always two sides to every story. We have six Mr. Roof locations throughout the mid-west in major cities and well over 50,000 satisfied customers. We stand behind our work and our products. Jay Zielke, General Manager and Cheryl Cox, Marketing Manager"
Peggy W.
Mar 2014
Absolutely no complaints. Job was professional, done well. Timing of all the different vendors well organized. Roof was completed in ONE day - cleanup was perfect.
Response from Mr. Roof of Nashville
"Thank you for taking the time to post a review of your experience of dealing with MR ROOF for the purchase and installation of a new roof and other trades on your home and that we provided good clean up upon completion. We work hard to provide good customer service and stand behind our warranties should you ever need us. Jay Zielke, General Manager, Jeff Kinney, Sales Manager, Cheryl Cox, Marketing Manager"
Mike H.
Sep 2013
Mr Roof advertises "complete in 1 day" and I was told several times by sales person after they gave me a bid that it would be completed same day. They scheduled Sat 6/8 and although a lot of people started in the morning ,after lunch a lot of them did not return. They had only half of the roof done on 6/8 and came back 6/9 and again on 6/10 while I was at work. i noticed a gas smell in the garage and found they had disconnected the vent pipe on the gas water heater and tripped the electrical circuit that my freezer in the garage was on. They put the solar vent in the wrong place even though I found a picture they had that shown where we discussed it should be to work effectively. They put the existing vent boxes back on so that half of the vent was covered up. They came out twice to fix that because the first time they only moved 2 of the 10 that needed moving. The metal flashing on the corners and front of the house had to be replaced because it was not installed correctly. They crushed plants and flowers because they did not protect them when they were tearing off the old roof. They killed patches of grass because of materials and gas that was poured or leaked from their equipment. After numerous calls and sending pictures they came out with a supervisor to finally fix the vent and remaining roof issues. They have not paid for any of the damages they did and after several weeks they sent me a bill for the amount they left off the first invoice that was sent in to be financed. They not only did not complete in one day but after 3 days and 3 additional trips I get invoiced for an additional they forgot to send in. I signed for the additional work order before they started working and they did not turn in the amount for 3 weeks after starting but left the additional invoice off. They did send a $100 gift card to Ruth Chris to me with the $780 invoice and after payment of $13,800 for the roof.
Response from Mr. Roof of Nashville
"There are two sides to every story and our customer had some legitimate concerns and of course we apologized for any inconveniences incurred, we even bought him dinner at a well known steakhouse for those inconveniences. Here are some details according to our notes that are not indicated in his review: This roof was large and complicated. We typically do complete a roof in one day. Our presentation includes this fact with a disclaimer that "98% of our roofs are installed in one day". This customer failed to mention in his review that rain delayed his installation and we communicated this to his wife. As for the pipe disconnect and vent reinstallation, this was a "punch" item that was rectified once we realized the issue - in major construction these things occasionally happen - and if they happen on our jobs we rectify quickly. We were not notified as to any landscaping issues by the home owner, he needs to reach out to us so we can take care of any issues regarding as such. This homeowner had an excellent roof installed on his home and has an excellant warranty; we stand behind our work! Jay Zielke, General Manager & Cheryl Cox, Marketing"
KATHI P.
May 2013
We received the best service. The representative, Joe, started at the beginning, giving us a quote, met with our insurance adjuster and was here when the work began. He was very professional and explained everything to us. The workers showed up on Monday at 6:45 am. They worked all day. When they were done they cleaned up....until you couldn't even tell they had been here. The job manager, Tom was at the house throughout the day, checking to make sure things were going well. The job boss was very nice and the workers were fabulous. They made the whole project perfect.
Response from Mr. Roof of Nashville
"Thank you for taking the time to post a review of your experience and happiness of dealing with MR ROOF for the purchase and installation of a new roof on your home. We continually strive to provide great customer service, one day installation ( in most cases) and good clean up, plus we stand behind our warranties should you ever need us. Jay Zielke, General Manager, Jeff Kinney, Sales Manager, Cheryl Cox, Marketing"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Mr. Roof of Nashville is currently rated 4.3 overall out of 5.
Mr. Roof of Nashville accepts the following forms of payment: CreditCard
Yes, Mr. Roof of Nashville offers free project estimates.
No, Mr. Roof of Nashville does not offer eco-friendly accreditations.
No, Mr. Roof of Nashville does not offer a senior discount.
No, Mr. Roof of Nashville does not offer emergency services.
Yes, Mr. Roof of Nashville offers warranties.