Independent Restoration Services

About us

Independent Restoration Services of Middle Tennessee provides fast and reliable 24/7 emergency response in your time of need. We specialize in restoration from fire, water, smoke and mold. Our knowledgeable team will help you during these difficult times get things back to normal as soon as possible. Call Independent Restoration Services of Middle Tennessee for disasters big or small. We're on-call 24 hours a day, 365 days a year.

Business highlights

25 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

5.022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Showing 1-22 of 22 reviews

Bridgette S.
05/2023
5.0
Great service and response time. Reasonable prices and friendly workers..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jared C.
11/2021
5.0
This is the absolute best Water Mitigation company on the planet. Not only were they prompt and thorough but they put our mind at ease that they could truly resolve our issue and they did that and more. Our toilet upstairs malfunctioned over night and we awoke to a water disaster that had completely seeped through floor into basement. IRS came and asessed the situation, developed a solid plan, assured us it would work and was the best plan of action and immediately sprung into action. Everything they told us was honest and worked just as we were told. Unlike a national company that we used on a previous water incident which made the situation worse by using our misfortune to instill fear, Independent Restoration Service is a local company that truly cares about the community and is committed to helping its neighbors more so than just making money. From the beginning they helped us to relax admist the disaster and put our trust in them. IRS is a company of high integrity with impeccable standards. This kind of company is hard to find in this world of unethical and shady business practices. The IRS company and staff is absolutely amazing and I would recommend them 100% to anyone. IRS we thank you for not only for restoring our home but even more so for restoring our peace of mind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cortex B.
05/2020
5.0
Harley is a TRUE PROFESSIONAL AND IF YOU WANT QUALITY SERVICE AND HONESTY THIS GUY IS WORTH EVERY PENNY, HE CARES ABOUT PEOPLE AND HE IS NOT INTERESTED IN MONEY TACTICS YOU GET THE TRUTH NO UP SALES STRAIGHT HONESTY I LOVE THIS GUY

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lara J.
04/2020
4.5
They were very professional. They were very prompt and courteous. I would definitely hire them again.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Josh C.
04/2020
5.0
Eli did a great job! He explained everything thoroughly and communicated with us every step of the way. I highly recommend Independent Restoration Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Olen B.
04/2020
5.0
Eli was a great hire very friendly and efficient. He did the job well and went above and beyond the job to ensure I was satisfied with his work. I would definitely hire again, although I hope I do not have to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Jeevan G.
02/2020
5.0
They were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jessica H.
01/2020
5.0
Eli and his team did a remarkable job when we had a line on our dishwasher burst and flood our kitchen. He came over to inspect everything before writing out a plan to solve our issues. He was prompt, professional, and reasonable. We ended up needing to work with our insurance company, and Eli took the lead on that as well. It was a relief to have a company like Independent Restoration Services that worked effeciently and made sure to communicate throughout the process. Thank you Eli and team! We sure do appreciate your help!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy M.
11/2019
5.0
no comment provided

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan L.
08/2019
5.0
Eli Wilkensen was very helpful and helped me save money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda F.
07/2019
5.0
Eli was there soon after we spoke on the phone assessing the damage. We were impressed with the knowledge, preparation and the through documentation of the damage. The guys were always there when they said they would be and did an outstanding job. I would not hesitate to recommend them to anyone needs restoration services. Excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harry C.
07/2019
5.0
Very professional, well qualified, thorough group of IRS explain and execute a plan for restoration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth S.
04/2019
5.0
Preston and his crew were here and working right away to get our floors and crawl space dry. We had 5 rooms that got flooded and needed drying out. In order to do that, they had to remove the carpet and flooring and test where water had gotten to. They worked hard to get this done in less than one day. They cleaned up every speck of debrie and disposed if it. The fans and dehumidifiers ran continuously for 3 days and they were here first thing in the morning to check and remove their equipment. They helped us so much and I would definately reccomend them to anyone needing water restoration services. They are true, knowledgable, professionals that do an excellent job. No complaints at all with this company. And they give free estimates! No unnecessary fees were added to increase their quote. Straight-up company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lorine T.
01/2019
5.0
Professional, excellent work, kept me updated on how long the blowers needed to be in my home. Did a great job of identifying and removing mole. Also was very competitive with other the bids of other companies. I would highly recommend this young company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,050

jennie g.
09/2018
5.0
Very professional and explained every step of the process as they went. Stayed on schedule and considerate of our home while here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter L.
08/2018
5.0
Preston was prompt and courteous, did a thorough job in evaluating our wall for potential mold due to water damage from a leaking roof, and explained the remediation process to us. Fortunately, he was able to determine that we did not have a mold issue which put our minds to ease!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Regina s.
05/2018
5.0
Very honest and professional. Best customer service and expertise I've experienced in years. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dustin .
03/2018
5.0
The owner himself works with the employees. I really felt like he treated my home like it was his.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Dustin W.
02/2018
5.0
This was all around one of the best businesses I have ever hired. The owner himself worked and oversaw my job. They were here early or on time every day. They kept my home clean and treated it as if it were theirs. They were honest, kind, and trustworthy. I got a couple bids and they were in the middle as far as price but I was taught at a young age to never go with the cheapest. As far as value, they earned every penny. Trust me when I say hire this company and Preston and don't look back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

    Contact information

    857 Norwalk Drive, Nashville, TN 37214

    http://www.irs-615.com

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day

    Service Categories


    FAQ

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Sunday: Open All Day

    Independent Restoration Services accepts the following forms of payment: CreditCard
    Yes, Independent Restoration Services offers free project estimates.
    No, Independent Restoration Services does not offer eco-friendly accreditations.
    No, Independent Restoration Services does not offer a senior discount.
    Yes, Independent Restoration Services offers emergency services.
    No, Independent Restoration Services does not offer warranties.

    Contact information

    857 Norwalk Drive, Nashville, TN 37214

    http://www.irs-615.com

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day