Approved Pro
Hiller Plumbing, Heating & Cooling Company, Inc.
Electrical for Home Addition or Remodel - Install, Electrical Wiring or Panel Upgrade, Thermostat - Install or Replace,
About us
It's not fun to have a problem with your heating, cooling or plumbing system. Chances are you have been "burned" by a contractor in the past. But at Hiller Plumbing, Heating & Cooling Company, Inc., we do things differently. You see, from the time your call first comes in, all the way until your technician leaves your driveway and we want to make you so happy you will smile, hence our guarantee "Happy You will Be or the Service Is Free!"
Business highlights
Emergency services offered
35 years of experience
Services we offer
Cooling Repair, Electrical , HVAC, Heating Repair, Plumbing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.836 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 36 reviews
Michael M.
Nov 2019
Electrical Wiring or Panel Upgrade
Never came back!
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Michael: Our goal is to meet- and hopefully exceed- your expectations, and if we fall short, we make it right. We cannot find Michael M. from Hehenwald in our system. Please call us at 931-381-2413. We would be happy to address your concerns."
Hugh T.
Oct 2019
Ducts & Vents - Install or Replace
Very professional and quality driven. Exceeded all expectations
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Hugh: Our goal is to meet- and hopefully exceed- your expectations, and it sounds like we succeeded. Enjoy the peace of mind that comes with having a professional check on your home systems regularly. Remember we're here 24/7."
Cliff R.
Sep 2019
Central A/C - Install
Prompt and efficient, excellent customer service
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Thanks for your rating and review Cliff. We're glad that your technician was prompt and efficient. We work hard to be there for our customer when they need us the most. Remember, we're here 24/7 when you need us again in the future."
Jim D.
Sep 2019
Faucets, Fixtures and Pipes - Repair or Replace
I would have expected a follow-up call after the work was completed.
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Jim: Feedback from folks like you is the best way to know if we're meeting- and hopefully exceeding- our customers' expectations, so thank you for letting us know. Remember we're here 24/7 if you need us in the future."
Douglas B.
Sep 2019
Central A/C - Install
The whole experience was great. The installers showed up the next day, spent the whole day doing the install and demonstrating the new system for my wife. They included the Nest thermostat and programmed it. They met my price demands without any hassle.
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Douglas: Thank you for taking the time to leave us a review. We're pleased to hear that our crew did such a great job. If you need us again, we are here 24/7."
Ruby T.
Sep 2019
N/A
Electrical Switches, Outlets & Fixtures - Install or Repair
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Barry R.
Aug 2019
Central A/C - Install
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Barry: Thanks for taking the time to leave us your rating. Feedback from folks like you is the best way to know if we're meeting- and hopefully exceeding- our customers' expectations. Thanks again, and we look forward to serving you in the future."
Paul W.
Aug 2019
Thermostat - Repair or Reprogram
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Paul: Thanks for taking the time to leave us your rating. Feedback from folks like you is the best way to know if we're meeting- and hopefully exceeding- our customers' expectations. Let us know when you need us. - James Hiller"
David S.
Jul 2019
Central A/C - Service or Repair
Quick response and on time
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear David: Thank you for taking the time to leave us your rating and review. We're pleased to know your technician was punctual and prompt. We're always here when you need us."
Wally I.
Jul 2019
Drain Clog or Blockage - Clear
Work was done quickly and professionally. Definitely recommend
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Wally: We appreciate you taking the time to leave us a review. One of the things that we've learned over the years is that excellent service is more than just doing the job right; it also means getting it done in a timely fashion- on your schedule. Thank you for your recommendation and let us know when you need us again."
John N.
May 2019
Faucets, Fixtures and Pipes - Repair or Replace
Very good , but expensive .
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear John: thank you so much for your feedback. We pride ourselves in consistently delivering a highly skilled, drug tested, background checked, insured technician to your door. We're happy to hear you had a good experience. Please let us know when you need us again in the future."
Wally I.
Apr 2019
Faucets, Fixtures and Pipes - Repair or Replace
Fast friendly service. Kept to schedule and did it right
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Wally: Thank you for taking the time to leave us a positive review. Our goal is to meet- and hopefully exceed- your expectations. We're happy to hear that we succeeded. Remember we're always here when you need us again."
T.Wayne E.
Mar 2019
Faucets, Fixtures and Pipes - Repair or Replace
My pro. (Wesley Floyd) was very prompt with the appointment, he explained to me just what he would do, how he would do it, and the approximate amount of time the job would take along with the cost. His workmanship was superb. After he finished he cleaned up the area and presented his bill. Which was fair. I recommend the above professional. With an excellent rating.
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear T Wayne: Thank you for letting us know about your experience with Wesley. We believe that one of the main reasons for our growth is because we hire the most qualified technicians that we can find, like Wesley. Thank you for your recommendations, and we look forward to serving you again."
Michelle M.
Feb 2019
Electrical Switches, Outlets & Fixtures - Install or Repair
Great service! Answered all my questions and went above and beyond to install exactly what we wanted!
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Michelle: Thank you for taking the time to leave us a positive review. When we say, "Happy you'll be," we really mean it. We love to make our customers happy, and it sounds like we succeeded. Please let us know when we can serve you in the future as we're available 24/7."
Emily M.
Jan 2019
Drain Clog or Blockage - Clear
Did a great job
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Emily: Thank you for letting us know that we did a great job. We love to make our customers happy, so thank you for telling us that we did. Remember we're always here when you need us again."
Mike K.
Dec 2018
Faucets, Fixtures and Pipes - Repair or Replace
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Mike: Thanks for taking the time to leave us your rating. Feedback from folks like you is the best way for us to know if we're meeting- and hopefully exceeding- our customers' expectations. Thanks again, and we look forward to serving you in the future."
Ronald A.
Oct 2018
Sewer Main - Install, Replace or Repair
We had a plugged toilet and some of sewer pipe. John advised that it was the sewer pipe problem. I thought that it was a vent stack clog and he thought it was sewer pipe only problem. John told us the expense to replace the pipe which was the only solution for his company. I told him that this pipe had been working for 20 years and then he showed us a DIY solution to the problem and then tested it out for us and showed that it would work that way. So we paid him the $70 initial visit fee and was very glad for his expertise.
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Ronald: Thank you for taking the time to let us know about your positive experience with John. We're happy to hear that he showed you a solution to the problem and that you were able to keep the pipe. We take pride in the quality of technicians that we send to you, like John. We're always here 24/7 whenever you need us in the future."
Leeanna N.
Oct 2018
Electrical Switches, Outlets & Fixtures - Install or Repair
There was some miscommunication early on with making an appointment and appointment times, along with a transposed address number on their end, which made the electrician show up to the wrong address. But after getting that corrected, the electrician was very pleasant and knowledgeable. He was able to fit the work in the same day/time as the estimate, so that was a bonus! He worked quickly and the work he did is excellent, which outweighs the earlier mishaps with the scheduling. I would recommend this company.
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Leeanna: Thank you for taking the time to leave us a review. We apologize for the miscommunication in the beginning, but we're happy to hear that the rest of your experience was very positive. We believe that one of the main reasons for our growth is because we hire the most qualified technicians that we can find. Thank you for your recommendations, and we look forward to serving you again."
Beverly J.
Oct 2018
Electrical Switches, Outlets & Fixtures - Install or Repair
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Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Beverly: Thanks for taking the time to leave us your rating. Feedback from folks like you is the best way for us to know if we're meeting- and hopefully exceeding- our customers' expectations. Thanks again, and we look forward to serving you in the future."
Julia M.
Sep 2018
Water Heater - Install or Replace
beautiful job, color coded the hot and cold water with sections of pipe, looked like a work of art. They also did an excellent job on the A/C service as well.
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Julia: Thank you for taking the time to leave us a review. When we say, "Happy you'll be," we really mean it. We love to make our customers happy, so thank you for telling us that we succeeded. Please let us know if we can help you again."
Lacey H.
Sep 2018
Electrical Switches, Outlets & Fixtures - Install or Repair
Excellent service and great prices! The only company we will use!
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Lacey: Thank you for taking the time to leave us comments on your experiences with us. We're happy to hear that your service was excellent. We love to make our customers happy, and it sounds like we succeeded. We're always here whenever you need us again."
Lacey H.
Sep 2018
Attic or Whole House Fan - Repair
Excellent service and reasonable prices!
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Lacey: Thank you for taking the time to leave us comments on your experiences with us. We're happy to hear that your service was excellent. We love to make our customers happy, and it sounds like we succeeded. We're always here whenever you need us again."
Lacey H.
Sep 2018
Faucets, Fixtures and Pipes - Repair or Replace
Very professional and great company!
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Lacey: Thank you for taking the time to leave us comments on your experiences with us. We're happy to hear that your service was excellent. We love to make our customers happy, and it sounds like we succeeded. We're always here whenever you need us again."
Vicki S.
Sep 2018
Faucets, Fixtures and Pipes - Repair or Replace
very courteous, cleaned up well afterward, completed in a timely manner, discussed each step of the way.
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Vicki: Thank you for telling us about your experience with our technician. We're happy to hear that he was courteous, clean, timely, and explained each step. We take pride in the quality of technicians that we send to you. Remember we're always here when you need us."
Donnie U.
Aug 2018
Faucets, Fixtures and Pipes - Repair or Replace
Very satisfied with their work. Would highly recommend them.
Response from Hiller Plumbing, Heating & Cooling Company, Inc.
"Dear Donnie: Thank you for sharing your comments with us. When we say, "Happy you'll be," we truly mean it. We love to make our customers happy, so thank you for telling us that we succeeded. Thank you for the recommendations, and we look forward to serving you again."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Hiller Plumbing, Heating & Cooling Company, Inc. is currently rated 4.8 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Hiller Plumbing, Heating & Cooling Company, Inc. accepts the following forms of payment: CreditCard
Yes, Hiller Plumbing, Heating & Cooling Company, Inc. offers free project estimates.
No, Hiller Plumbing, Heating & Cooling Company, Inc. does not offer eco-friendly accreditations.
No, Hiller Plumbing, Heating & Cooling Company, Inc. does not offer a senior discount.
Yes, Hiller Plumbing, Heating & Cooling Company, Inc. offers emergency services.
No, Hiller Plumbing, Heating & Cooling Company, Inc. does not offer warranties.