Founded 2003 • With Angi since June 2006
Service Provider ResponseThank you so much, Mr. [Member Name Removed]. It was a pleasure working with you and we greatly appreciate all of your comments!
Service Provider ResponseWe attempted to explain our product is not ordinary granite but a quartz engineered stone which is made of granite. Quartz is a slab product and is actually a more durable material than ordinary granite. We regret we were unable to get this across in a 15 second conversation. Unfortunately, there is no category for QUARTZ on Angie's List and many others in Granite & Marble also sell quartz.
Service Provider ResponseWe have extensive customer records and unfortunately, we have no record of Mr. [Member Name Removed] nor a job on [Member Information Removed]
Service Provider ResponseMrs. [Member Name Removed], As we have discussed several times, we are very sorry for the misunderstanding of granite vs. Quartz. Quartz is considered a superior material since it is more durable and requires no special maintenance. Your backsplash is tumbled stone with black marble accents, thus the different look between your countertop and your backsplash accents. Without knowledge of this review, I came out to clean your countertops and attempted to touch up your seam. The seam was not satisfactory to me so we have since completely replaced this section at no cost to you. I certainly hope we have lived up to our commitments and backed up our product. Please let us know if we can do anything else for you. Bret Foster Owner, GT Nashville
Service Provider ResponseWe have no record of Mr. [Member Name Removed] as a customer nor have we done work at [Member Information Removed] Ct. We have quoted 2 other jobs on [Member Information Removed] Ct. (in 2010 and 2014) but nothing at this address. We have tried to reach out to them to see if somehow this was our work and if there is some way to remedy the situation.
Service Provider ResponseThank you, [member name removed], for remembering us and giving us this great review! We love to hear from people who have "lived" with our product and are as happy with their countertops as they were with their experience.
Granite Transformation Of Nashville is currently rated 4.7 overall out of 5.
Granite Transformation Of Nashville is open:
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Granite Transformation Of Nashville accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available
Yes, Granite Transformation Of Nashville offers free project estimates.
Yes, Granite Transformation Of Nashville offers eco-friendly accreditations.
No, Granite Transformation Of Nashville does not offer a senior discount.
No, Granite Transformation Of Nashville does not offer warranties.
Granite Transformation Of Nashville offers the following services: Kitchen and bath remodeling, tub to shower conversions, cabinet refacing, new cabinets or just countertops! We install quartz countertops and other premium materials quickly, efficiently and affordably. We are part of an international franchise group with local ownership that is involved in the business everyday. Our staffed is highly trained and specialized.