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About us
We are a small, locally-owned company. Our owner, Jeff Bergman, has a degree in Horticulture and has been an ISA Certified Arborist since 1998. He does most of the diagnostic estimates so you receive the best recommendations for your trees & shrubs. With over three decades of climbing and tree work experience, our crew foreman, Tim Clifft, is on every job site to ensure the highest quality of work is performed to specifications and also does many of our pruning & removal estimates. Our office manager, Meghann Zolan, will assist you throughout the entire process -- from initial estimate request through job completion and invoicing. Because our crew is small, yet highly skilled, please allow 1-4 weeks for work to be completed in the low season (Winter/Summer) and 4-8 weeks for work to be completed in high season (Spring/Fall).
Business highlights
21 years of experience
Services we offer
CROWN REDUCTION & RESTORATION, NES PRUNING and TREE REMOVAL/STUMP GRINDING. Estimates are complimentary if we can come by at our convenience. Paid consultations (scheduled estimates) are available upon request., Specializing in PRUNING and TREE MAINTENANCE, big picture LANDSCAPE DESIGN (NEW TREE/SHRUB INSTALLATION), we also offer CABLING/BRACING
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9126 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 1% | ||
| 2% | ||
| 1% | ||
| 1% |
Showing 1-25 of 126 reviews
Elizabeth S.
Nov 2020
They did an excellent job.
Beverly L.
Apr 2020
It went very well.
Robby F.
Mar 2019
Unfortunately, had several misunderstandings with them, in fact with all three people there I dealt with. This just doesn't happen to me with other businesses or even individuals. Communication is always a two-way street, but when companies tell you one thing, then tell you something completely different a couple days later, something serious is amiss. Also, according to industry-standard guidelines, the hole they dug to plant the tree was about half the recommended size. I really hate having misunderstandings and also hate conflict. But got plenty of both with this crew.
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"Thank you for taking the time to submit a review. We appreciate all customer feedback so we can adjust our policies and practices for current and future clients. We ask that you please review your emails for clarification, as both Jeff and I sent follow up to your on-site questions regarding additional work on your Bradford Pear (client-requested pruning that would be detrimental to your tree which we will not do vs. total removal, which is the only ethical option we will consider). For reference regarding Bradford Pears: [information removed] As for your tree planting, some websites will recommend a hole be dug 5x the size of the rootball if soil is compacted. We find it is unnecessary to dig up a client's yard at the expense of the lawn and our client's checkbooks if existing soil is amenable; therefore the crew dug a hole adequate in size and depth to accommodate the rootball that will encourage horizontal root growth. We provided tree care instructions via email post-planting and feel confident that should you follow them closely and maintain proper soil moisture levels, your tree should thrive. Please be vigilant as temperatures start to rise and precipitation levels fluctuate during Nashville's hot summer months. Should you have any concerns or problems, please contact our office immediately and we will check on your tree's progress. For reference: [information removed]"
Perry T.
Aug 2018
I called Full Circle Tree & Shrub after reading their many positives reviews on Angie's List. From start to finish, this was an easy, convenient and positive experience. The cost was reasonable (not the least expensive but not the most either) and the staff who came to my house to trim the trees in our front and back yard were professional, efficient, and courteous. Full Circle Tree & Shrub will be my first call when I need to thin out and trim the trees in my yard!
Janice B.
Aug 2018
Great. They were on time, cleaned everything up, and polite.
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"Thank you so much for taking the time to review us. We appreciate feedback from our clients and look forward to the opportunity to help you with any future projects. Thank you for choosing Full Circle!"
Charlie C.
Apr 2018
Excellent service! Awesome staff! Of course, they did the most amazing job of removing our trees!! Both Tim and Meghann were great and pleasant to work with. They were on top of everything! Nice customer service from beginning to finish. I’ll definitely recommend to friends and family.
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"Thank you so much for taking the time to review us. We are so glad to hear you are happy with the work, and we have to say you were excellent clients to work with! We look forward to helping you with any future projects."
Lenon C.
Mar 2018
I rate them "A" in all categories except price. The job cost more than the amount listed in the "Angie"s List Special". To be fair, it could have been my interpretation of the posting, but going forward more specificity and clarity is needed up front at the time of the posting. Again, the work was excellent and I would hire again depending upon the price..
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"Thank you for taking time to submit a review. Our Angie's List "special" is not actually a coupon, which we agree is confusing! We tried to explain this in our initial communication, but apologize this was not made more clear. Unfortunately there is no such thing as one-size-fits-all pricing for tree work, as all trees and situations are different. We appreciate your feedback and will try to be more clear moving forward. In all, we are glad to hear you are happy with the work!"
Christopher C.
Jan 2018
Did work on time and professional manner.
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"We appreciate the time you took to submit a review; however, we do not have any records of working on your property. We just want to make sure the appropriate company gets the credit for your review!"
Mary A.
Oct 2017
For weeks and weeks I coordinated with the office that I desperately need the work done as my HOA would probably fine me and would work with them on scheduling if only given a short couple of days notice to if needed rearrange my schedule. They said they were happy to do the work Weeks would go by without hearing from them I would call and they said they would get here when they could but the office had no control over the workers schedule but would put me down as priority Again almost 2 weeks later I get an email in the after noon that he is coming the next morning. I called and explained that was not enough time to cancel other appointments to be here for initial meeting to go over scope of work. Could he please come later in the day The response was just "no" and then I get an email saying they were doing me a favor by saying they would do the work This company apparently has all the work it needs and has absolutely no concern for clients - their attitude is take it or leave it - so I left! Hire at your own risk only if you have 2 months or more to get the work done. I would have appreciated it more if they had just said we can not take new clients at this time and I could have hired someone else weeks ago and not dealt with all of the frustration dealing with them I hung in there with them as they had been rated so high here . Lesson learned
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"Thank you for your feedback. While we strive to be as upfront as possible about our work timeframes (typically we do book out a few weeks for small projects and 8-10 weeks for larger projects during our busy season), we honestly thought we would be able to coordinate to do this work sooner. We sincerely apologize that we were unable to accommodate your request and we assure you that our intention was not to ask you to cancel appointments. With a day's notice we simply hoped you might be available during the first opportunity Jeff had a timeframe to work in your area. If given the opportunity we would have provided alternate dates, but we also understand your frustration and your decision to find a company better suited to your needs and time constraints."
Jonathan L.
Oct 2017
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Jennie H.
Aug 2017
He was personable and nice. He did exactly what he said he was going to do and did it at a reasonable cost.
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"Thank you for taking the time to submit a review. We are glad you are happy with our services and hope we can continue to improve your silver maple's health."
Craig N.
Aug 2017
The trimming looks great. I am sure their work on the hackberry (I was out of town at the time) was first rate. I have used this company on at least two earlier occasions and have been very pleased with them in every way. Absolutely first rate!
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"Thank you so much for taking the time to submit a review. We are happy to hear you are pleased with our services. We appreciate your business!"
SAM C.
Aug 2017
We've used them three times and all three times it has been an excellent experience. I can not say enough about them, I mean I would go work for them if they needed me. The people were pleasant. They cleaned up better, I mean they made out yard look better than it was when they came in. They were there on time. These folks are very talented. On all three occasions we've had a very favorable experience with them.
Gary B.
Aug 2017
best job I have seen from a tree cutting company
Alan B.
Jul 2017
Mr. Bergman was by to do an assessment within two days. He said that "cabling" would be able to secure the tree, and that removal was not necessary. (And significantly less expensive than removal estimates I had gotten.) My place is somewhat difficult to access, so he came himself in a couple of weeks, there not being any hurry. He was on time, and cleaned up all of the minor branches which needed to be trimmed for access. The only sign of anything is the cable and bolts if you know where to look. An excellent, professional experience.
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"We appreciate you taking the time to write a review and provide feedback. Even though cables are never a guarantee, they greatly reduce the risk of a tree like yours splitting. You have a nice row of Pines and it would have been sad to see that 2-stem Pine split and have to be removed. Thank you for choosing Full Circle to help you with your tree needs and being such a great client to work with - we appreciate your business!"
Douglas B.
Jul 2017
They were very well-equipped, professional, careful relative to their own safety and the preservation of our lawn and property, yet timely and efficient in their work. This was simply an excellent crew that I will hire again when I have recurring tree care needs. What a great company!
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"Thank you for taking the time to review our work! We are so happy to hear you are pleased with our efforts! We look forward to working with you in the future."
Pat M.
Mar 2017
Before the storm was over, I messaged Jeff and Full Circle through Angie's List and he responded first thing the next morning, was at my house by 8:15, gave me a bid and had the work completed before the day was out.
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"Thank you for taking the time to review our work. We do our best to accommodate storm damage calls as quickly as possible. We are glad we were able to help you so expediently in this case! Hopefully next time you call it won't be an emergency situation. We love to keep trees healthy so they can stand up to storms!"
Perry T.
Mar 2017
I called their office and spoke with Meghann about the needed work, and Jeff (the owner) was out within the next week to provide a detailed estimate. I followed up with Meghann regarding a few questions, to specify what work I wanted to be completed, and to arrange a day for the work to be performed. The team of three employees arrived the afternoon of the scheduled day and completed the work late that same day. They cleaned up and removed all debris once the work was completed. Overall, I was very pleased with the estimate process and work performed. I will definitely use them for future tree needs and recommend them to members of Angie's List in the greater Nashville area!
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"Thank you for taking the time to review our work. We are so happy to hear you are pleased with our efforts. We look forward to working with you in the future!"
John G.
Dec 2016
I called in for an estimate and Jeff Bergman (the owner) was there the very next morning to give me an estimate. I booked a date a few weeks later with Meghann Zolan (Office Manager). The guys came on time on the scheduled day, acted very professional and did a great job of all the work they did. I couldn't have been happier. I would not hesitate to recommend Full Circle to anyone for any work you may need done. They are very professional, quality-minded and customer oriented.
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"Thank you for taking the time to review our work! We are so happy to hear you are pleased with our efforts. We look forward to working with you in the future!"
Jill G.
Dec 2016
They're really busy. You call them... I think it was three months before they can do it.
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"Thank you for taking the time to review our work. As a small company, we often book up as we only run one crew. We do our best to get to everyone as quickly as possible, in order of acceptance -- sometimes smaller jobs like yours get bumped in our queue when we are working in the area, but sometimes they have to wait longer until we have another job to pair with close by. Unfortunately that is the nature of scheduling our crew to be as efficient as possible. We apologize you had to wait about 7-8 weeks - in your case, your job was scheduled in the hot summer months, so we had to work the crew shorter hours which increased your wait time. We hope if you need us in the future we will be able to accommodate your needs more expediently."
Gaylynn C.
Aug 2016
We used Full Circle Tree & Shrub and are very happy with the results. It took them a few weeks to get to us because they were helping others in more immediate need because of the damage from recent storms, but they were worth the short wait. Great communication, knowledgeable, conscientious and courteous staff. Highly recommended. Will use them again.
Jolie H.
Aug 2016
It went perfectly. Jeff Bergman and his staff were very friendly, helpful and prompt. You would not know he had been to my property if it weren't for the tree limb being gone. If there was any mess caused by his work he cleaned it up before leaving. The service was performed within 2 days of my initial call.
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"Thank you for taking the time to post a review. We are happy to hear you are satisfied with our work and glad we could help out! Best, Meghann"
Katherine M.
Jun 2016
unknown
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"Thank you for taking the time to post a review. We are happy to hear you are satisfied with our work! Best, Meghann"
Sara E.
Mar 2016
unknown
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"Thank you for taking the time to post a review. We are happy to hear you are satisfied with our work! Best, Meghann"
Jeanne B.
Feb 2016
This is the second time we have hired Full Circle to take care of a tree issue at our house. Last fall, they removed an overgrown tree from our property, and most recently cleaned up storm damage to our trees after our big winter storm. They communicate well, are timely, professional, and very pleasant to deal with. We would highly recommend!
Response from FULL CIRCLE TREE AND & SHRUB, LLC
"Thank you for taking the time to post a review. While we were sorry to hear the storm damaged your property, we are happy to hear you are satisfied with our work and glad we could help out! Best, Meghann"
Licensing
State Contractor License Requirements
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FAQ
FULL CIRCLE TREE AND & SHRUB, LLC is currently rated 4.9 overall out of 5.
FULL CIRCLE TREE AND & SHRUB, LLC accepts the following forms of payment: CreditCard
Yes, FULL CIRCLE TREE AND & SHRUB, LLC offers free project estimates.
No, FULL CIRCLE TREE AND & SHRUB, LLC does not offer eco-friendly accreditations.
No, FULL CIRCLE TREE AND & SHRUB, LLC does not offer a senior discount.
No, FULL CIRCLE TREE AND & SHRUB, LLC does not offer emergency services.
No, FULL CIRCLE TREE AND & SHRUB, LLC does not offer warranties.