CARPET FASHIONS OF NASHVILLE

Professional installation. Installer went above and beyond at no extra cost; I asked if they would screw down my sub floor to keep it from squeaking before they installed the hardwood. They did so at no extra cost; I provided the screws. When they trimmed out my kitchen, they asked what color I wanted the trim and matched it to the existing cabinets. They cleaned up their mess when they were done and only left the leftover material that I wanted. They came on the days I wanted them to come and actually fininshed early. I contracted them through Lowes and got a great price. They were over $1000 cheaper than Home Depot on the bid. They also did a better job than the Home Depot installers I contracted to do my living room and hall previously. Lowes has a good warranty on installation and labor but it's been 6 weeks since the install and so far it looks like I won't need it.

The flooring was purchased from Lowes in Franklin who subcontracted with Carpet Fashions for installation. Price is for both materials and installation. Extremely unhappy with quality and customer service. Installers damaged wood trim and left the freshly painted walls covered with dirty handprints. Carpet Fashions denied responsibility. Lowes has promised to resolve, but still waiting after one month. Lowes requires full payment up front which was a mistake.

Carpet Fashion had to follow up a few times, and we still are not done with them. They did not pay attention to details, and the customer service was lousy. They were even short and rude with me.