CABINETS ETC INC

Furniture - Sales, Cabinet Making

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Lisa W.
01/2013
1.0
custom cabinets, furniture sales
  + 0 more
Bruce Clayton is the owner, and he promised us his best work, etc. He installed the bulk of our cabinets in June, 2010. The first clue I got that he was a completely lousy business man and person was that his installation took place on the day of my sister-in-law's funeral. It was the only day he could make it. I obviously couldn't get up to pay him that day, but he insisted that he had to have the money THAT day, even before I had a chance to see the work he had done. I had to drive to his bank on the way to the funeral to deposit funds into his account. Since he got this bulk of his money, he has pretty much been MIA. We moved in May, 2011, and he has yet to finish his job. We have hardware missing from cabinets, trim missing in the kitchen, and an entire upper cabinet missing in our basement with the doors to the lower cabinets missing as well. There is also a glass piece missing from a cabinet in our kitchen. He told me for months that he would come and finish it. Something always came up. He would PROMISE that he would finish in two weeks, every time. Finally once I didn't contact him for a couple of months, and when I emailed him, he said he figured I'd gotten someone else to do it, but he would certainly get out to finish it within two weeks. That was July of 2012. Besides what he didn't do, he messed up many things that he did do. Then he had the nerve to blame me for his mismeasurments and mess ups. I gave him the EXACT measurements to all of the appliances that I ordered along with each model number. He told me that he wouldn't really go by my measurements in case they were wrong, he'd double check everything with the model numbers. We had two identical microwaves, one in the basement and one in the kitchen. Neither hole was the proper size! Then, to fix it, he crammed the microwave in the kitchen hole so hard that it messed up the door. We had to call GE out because we thought the microwave was faulty. Since he clearly is not interested in solving any of our issues, my plan is to give him $42,000 worth of bad publicity. I am not someone who ever does this, but his disregard for me on every level and his complete unprofessionalism has done me in.
Description of Work: He measured for cabinets in our kitchen, laundry room, basement, and 4 bathrooms. He then installed the majority of what we ordered; however, we still have not received everything we were supposed to, and his customer service is horrible...see below. The service date listed above was about the last time we saw him. The first cabinets were originally installed in June of 2010.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$40,000

    Contact information

    2473 BRANSFORD AVE, Nashville, TN 37204


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Sales,
    Cabinet Making

    FAQ

    CABINETS ETC INC is currently rated 1 overall out of 5.
    No, CABINETS ETC INC does not offer free project estimates.
    No, CABINETS ETC INC does not offer eco-friendly accreditations.
    No, CABINETS ETC INC does not offer a senior discount.
    No, CABINETS ETC INC does not offer emergency services.
    No, CABINETS ETC INC does not offer warranties.

    Contact information

    2473 BRANSFORD AVE, Nashville, TN 37204